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Amirandes, A Grecotel Resort To Live

5.0 star property

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Exterior
Separate tub and shower, deep soaking tub, rainfall showerhead
Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden | Minibar, in-room safe, blackout drapes, iron/ironing board
Indoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service

Explore the area

Map
Kato Gouves, Hersonissos, Crete Island, 71110
  • Dinosauria Park
    ‪5 min drive‬
  • Marina Beach
    ‪8 min drive‬
  • Gouves Beach
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Luxury Room, Side Sea View or Lagoon View

Luxury Room, Side Sea View or Lagoon View | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, Side Sea View or Lagoon View

  • 376 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Swim up Superior with private Garden

Swim up Superior with private Garden | Minibar, in-room safe, blackout drapes, iron/ironing board

Swim up Superior with private Garden

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Sea View

  • 915 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Family Room Side Sea View

Superior Family Room Side Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Family Room Side Sea View

  • 431 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury Bungalow with Garden Front Row

Luxury Bungalow with Garden Front Row | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Bungalow with Garden Front Row

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Junior Bungalow Suite with Sea View & Private Pool

Deluxe Junior Bungalow Suite with Sea View & Private Pool | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Junior Bungalow Suite with Sea View & Private Pool

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 3-Bedroom Duplex Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

3-Bedroom Duplex Suite

  • 1076 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite, Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden

Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury 2-Bedroom Beach Villa, Sea Front with Private Pool & Garden

  • 807 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 3 Twin Sofa Beds

View all photos for 2-Bedroom Family Suite Main Building Garden View

2-Bedroom Family Suite Main Building Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Family Suite Main Building Garden View

  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Villa with Courtyard, Sea View & Private Pool

Royal Villa with Courtyard, Sea View & Private Pool | Minibar, in-room safe, blackout drapes, iron/ironing board

Royal Villa with Courtyard, Sea View & Private Pool

  • 1399 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Room with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room with Garden View

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2-bedroom Villa, Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

2-bedroom Villa, Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Creta Beach Villa Sea Front & Private Pool

Minibar, in-room safe, blackout drapes, iron/ironing board

Creta Beach Villa Sea Front & Private Pool

  • 570 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury 1-Bedroom Suite with Frontal Sea View

Luxury 1-Bedroom Suite with Frontal Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury 1-Bedroom Suite with Frontal Sea View

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2-bedroom Suite

2-bedroom Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

2-bedroom Suite

  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for 2-Bedroom Family Suite Garden View Private Pool

2-Bedroom Family Suite Garden View Private Pool | Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Family Suite Garden View Private Pool

  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room, Garden View

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

50-inch LCD TV with satellite channels, TV, toys

Superior Room, Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Grand Suite with Frontal Sea View

One Bedroom Grand Suite with Frontal Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Grand Suite with Frontal Sea View

  • 969 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2-Bedroom Duplex Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Duplex Suite

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Amirandes 2-Bedroom Dream Villa with Courtyard, Sea view & Private Pool

Amirandes 2-Bedroom Dream Villa with Courtyard, Sea view & Private Pool | Minibar, in-room safe, blackout drapes, iron/ironing board

Amirandes 2-Bedroom Dream Villa with Courtyard, Sea view & Private Pool

  • 915 sq ft
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 4 Twin Sofa Beds

View all photos for Presidential Villa Sea Front with Private Pool & Garden

Presidential Villa Sea Front with Private Pool & Garden | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Villa Sea Front with Private Pool & Garden

  • 947 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room with Sea View

Luxury Room with Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 3-bedroom Villa, Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

3-bedroom Villa, Sea View

  • 4069 sq ft
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Amirandes VIP 2-Bedroom Suite, Gym & Private Pool with Garden View

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Family Room Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Family Room Garden View

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Amirandes Creta Villa with Courtyard, Sea View & Private Pool

Minibar, in-room safe, blackout drapes, iron/ironing board

Amirandes Creta Villa with Courtyard, Sea View & Private Pool

  • 570 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Swim Up Family Suite With Garden

Swim Up Family Suite With Garden | Minibar, in-room safe, blackout drapes, iron/ironing board

Swim Up Family Suite With Garden

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 1-bedroom Villa, Sea View

1-bedroom Villa, Sea View | Minibar, in-room safe, blackout drapes, iron/ironing board

1-bedroom Villa, Sea View

  • 727 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Presidential Villa, Sea Front with Private Pool & Garden

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Presidential Villa, Sea Front with Private Pool & Garden

  • 721 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite, Private Pool & Gym with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Junior Suite, Private Pool & Gym with Sea View

  • 657 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Lyttos Beach - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (205)
The price is $195
per night
$226 total
includes taxes & fees
Mar 7 - Mar 8
Lyttos Beach - All Inclusive

About this property

Amirandes, A Grecotel Resort To Live

5-star Hersonissos hotel with indoor pool
Catch some rays at the beach or spend the day relaxing at Amirandes, A Grecotel Resort To Live's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Amirandes, A Grecotel Resort To Live offers 212 accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Amirandes, A Grecotel Resort To Live like a complimentary children's club and an indoor pool.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, outdoor tennis courts, and a health club. Onsite self parking is complimentary.

Amirandes, A Grecotel Resort To Live is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Amirandes Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Lago Di Candia - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Blue Monkey - This theme restaurant serves dinner only. Reservations are required. Open select days.
Petrino - This restaurant specializes in seafood and serves lunch only. Open daily.
Xasteria - This theme restaurant serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amirandes Main Restaurant
  • Blue Monkey
  • Lago Di Candia
  • Petrino
  • Xasteria

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Health club
  • Heated pool
  • Helicopter/airplane tours
  • Indoor pool
  • Kayaking
  • Motor boating
  • Pedal boat
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons
  • Water skiing
  • Water sports equipment

Family friendly

  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,620 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 5 buildings
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1039Κ015A0204600

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Amirandes
Amirandes Grecotel Exclusive Chersonissos
Amirandes Grecotel Exclusive Hotel Chersonissos
Amirandes Grecotel Exclusive Hotel Gouves
Amirandes Grecotel Exclusive Hotel
Amirandes Grecotel Exclusive Gouves
Amirandes Grecotel Exclusive Resort Gouves
Amirandes Grecotel Exclusive Gouves
Amirandes Grecotel Exclusive
Hotel Amirandes Grecotel Exclusive Resort Gouves
Gouves Amirandes Grecotel Exclusive Resort Hotel
Hotel Amirandes Grecotel Exclusive Resort

Amirandes, A Grecotel Resort To Live Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 171 reviews
Rating 8 - Good. 31 out of 171 reviews
Rating 6 - Okay. 2 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nevena

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing stay , as beautiful as the property may be the service is terrible for a 5 star resort . Resort is very loud with kids running up and down hall ways , front desk can not even recommend a restaurant. Very low quality of food . Would not recommend
Stayed 3 nights in Oct 2024

8/10 Good

Helen, Epsom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely building & environment & the room was lovely & very clean The shower had very good pressure but too small & cramped and I kept knocking the lever by accident which either changed the temperature or switched it off. On arrival there was sparkling wine left, delicious pistachio cake & two nectarines left. Nespresso machine with very nice strong coffee but you only got 2 pods free (so one coffee each) each day, not the most generous. Free water left in the room every day though and also free water given out regularly at sun lounging areas. Food fairly good, but some poor choices like mussels which don’t work when left in a steaming couldron for a couple of hours. The salt baked fish also did not work as the chef was under pressure to serve it quickly with the big queue waiting so you mainly got a spoonful of skin and bone with a tiny amount of fish. They should remove the skin and bone before bringing it out. Bacon at breakfast was always cold. The sausages were very small pasty frankfurters which were awful. They excelled at puddings which were amazing. Lots of moussey type cakes and baklava type cakes which were right up my street. Good sunbed policy as they removed your belongings if you left your bed for more than 30 mins which meant that there were always beds available. Brasserie by the pool: was great. pool great. Entertainment & WIFI poor so little to do in the evening or in the rain, unable to stream a film or tv. Staff fantastic.
Stayed 6 nights in Sep 2024

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, property, area, beach
Stayed 6 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff is all so pleasant and happy. Housekeeping was so friendly and accommodating. The service in all the restaurants was above and beyond. The only part we were disappointed in was the front desk. Not as pleasant as everyone else . We felt we were a bother, except when we checked in Faye was outstanding. It was not everyone just a few that had a difficult time be friendly and smiling.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful staff, amazing pool and sports and delcious food in 7 restuarants / bars
Stayed 5 nights in Sep 2024

8/10 Good

MIRIAN, TBILISI

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
It was calm. It was too calm.
Stayed 6 nights in Sep 2024

10/10 Excellent

Taryn

Stayed 4 nights in Aug 2024

4/10 Poor

Erina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, the property itself was OK. Rooms are outdated. Service is good but food is mediocre. But one thing I would definitely stay away from is booking any trips through the hotel. There is price gouging. The hotel charged me almost $800 to go for 4 hours to the ancient ruins and a museum. The cost of the trip was outrageous and the hotel refused to accommodate my concerns. Their description of the tour and the cost did not justify or reflect the services that were provided.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Meital

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the amount of kids running around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the premier, luxury hotel resorts in Crete. Not far from Heraklion. Staff are very professional, warm, and welcoming. The place has its own private beach area reserved for hotel guests. Breakfast and dining area is fantastic, lovely ambience, and variety of options within the resort. There is a convenience store within the resort and other shops which is nice. Night time entertainment / performance offers really nice atmosphere with tranquility. Plenty of activities to do whether it's outdoor yoga, gym, tennis, paddle, football, swimming, and beach. They have outdoor and indoor gym. I believe the resort can upgrade the gym equipment for their outdoor space. Some of equipment was not very comfortable. I had an early morning checkout, the hotel reception staff were so nice to have prepared a breakfast box to go. A really nice gesture. Would definitely recommend this hotel, especially if you are traveling family.
Stayed 4 nights in Jun 2024

10/10 Excellent

Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great servive
Stayed 5 nights in Jun 2024

2/10 Terrible

Stephan

Stayed 4 nights in Jun 2024

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiance
Stayed 4 nights in Jun 2024

8/10 Good

Tamar

Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area of this place is amazing, stunning. The rooms are very comfortable and the staff is very accommodating and friendly. Service is a bit slow but friendly. Food and drinks fantastic. The Wi-Fi is very slow. We asked and were given an in room router which made it much better. The bathrooms are a bit strange… the toilet was in a small little corner with a wall right in front of you and the shower very small with no door so water was everywhere after each shower. The big bathtub was lovely. Overall a fantastic experience! Private pool was amazing too!
Stayed 3 nights in Jun 2024

2/10 Terrible

salih

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise on earth. Away from the hoards and busses b of tourists. Elegant. Beautiful. Amazing staffs. Great authentic dining options in and out of the hotel: real, authentic, tavernas in B near by villages. Fantastic wine and olive oil. My wife and I - 1st time in Crete, had a wonderful time.
Stayed 10 nights in May 2024

10/10 Excellent

Durwood

Stayed 2 nights in May 2024

8/10 Good

Mazahir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very friendly staff. Two issues: 1) the WIFI quality is not good, keep dropping the internet connection, 2) the staff doesn’t communicate well in English; we had some tough time communicating basic things with them
Stayed 2 nights in May 2024