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Gouves Water Park Holiday Resort

5.0 star property

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Photo gallery for Gouves Water Park Holiday Resort

Water park
Sauna, body treatments, deep-tissue massages, Swedish massages
Family Suite | Balcony
Lobby
4 bars/lounges, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
Kato Gouves, Pediados, Hersonissos, Crete Island, 70014
  • Gouves Beach
    ‪8 min walk‬
  • Marina Beach
    ‪12 min walk‬
  • Cretaquarium
    ‪7 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, free WiFi

Family Suite

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Suite (Swim Up)

Family Suite (Swim Up) | Minibar, in-room safe, desk, free WiFi

Family Suite (Swim Up)

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Maisonette Swim Up

Maisonette Swim Up | Minibar, in-room safe, desk, free WiFi

Maisonette Swim Up

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Maisonette

Maisonette | Minibar, in-room safe, desk, free WiFi

Maisonette

  • 376 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • 377 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds OR 2 Twin Beds and 2 Double Sofa Beds

About this property

Gouves Water Park Holiday Resort

5-star Hersonissos resort close to Dinosauria Park
Along with 4 restaurants, this resort has a full-service spa and free water park access. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a fitness center, and a poolside bar.
Gouves Water Park Holiday Resort offers 391 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the resort. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aegeo SPA has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna. The spa is open select days.
Gouves Water Park Holiday Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Gouves Water Park Holiday Resort features a complimentary water park and an outdoor tennis court. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive resort also offers a children's pool, a seasonal outdoor pool, and a fitness center.

Gouves Water Park Holiday Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
DIONYSOS - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
ARTEMIS STREET FOOD - This restaurant serves lunch only. Open daily.
SMILE SEAFRONT RESTAURANT - This seafood restaurant serves dinner only. Reservations are required. Open daily.
UMAMI ASIAN A LA CARTE - This theme restaurant specializes in Asian cuisine. Reservations are required. Open daily.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Soccer
Tennis
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ARTEMIS STREET FOOD
  • DIONYSOS
  • SMILE SEAFRONT RESTAURANT
  • UMAMI ASIAN A LA CARTE

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • 33 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that spa treatments incur an extra charge.
The All inclusive rate plan does not include beverages after 11 PM; fees apply.
This property enforces a strict dress code in the restaurant.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039Κ014A0193301

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gouves Park Holiday
Water Park Holiday Resort All Inclusive
Gouves Water Park Holiday All Inclusive
Water Park Holiday Resort
Gouves Water Park Holiday
Gouves Water Park Holiday Resort All Inclusive
Water Park Holiday All Inclusive
Water Park All Inclusive
Gouves Water Park Holiday Resort
Water Park Holiday
Gouves Park Holiday Resort
Gouves Water Park Inclusive
Gouves Water Park Holiday
Gouves Water Park Holiday Resort Resort
Gouves Water Park Holiday Resort Hersonissos
Gouves Water Park Holiday Resort Resort Hersonissos

Gouves Water Park Holiday Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for holiday with family and kids.
Stayed 5 nights in Aug 2023

10/10 Excellent

SJOERD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good quality, service minded
Very nice, big and clean hotel. Wonderful staff and very service-minded. 1 week is enough, although very nice hotel, I was glad I could leave it again and see something different. To be honest, that’s the same experience I have with most all-inclusive. The all-inclusive menu could be a little bit more exciting, and for some reason, the juices are way too strong (need 4 times as much water, but they checked it, and it should be ok, according to Greece standards). Coffee is just boring. Couple of things that could be improved: keep the “children” swimming pools open a bit longer, accidents do happen in children pools - clean it straight away, too long lines for drinks and ice-cream.
Stayed 7 nights in Aug 2020

10/10 Excellent

Jeff, Vancouver

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great facilities, the kids loved it. Only minor issue with the kids club, could use some more engaged staff.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean with many pools and water parks for all the ages. It was near the beach and in the village. Nice food and all the day and nice staff. Some rooms are old and need renovated.
Stayed 2 nights in Aug 2019

8/10 Good

HG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: - Good for families with young children - Many swimming pools with water slides - Good food in All Inclusive restaurant - Friendly staff - Clean Not like: - Family room is poorly decorated - Poor quality food in Asian a la cart restaurant - Many items not included and are to be paid extra, like swimming pool towels, beach beds, etc. - Animation is nice for small children, but good animation for adults is missing. - The drinks were not fruit juices but were tasting like instant made with sugar
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Το πάρκο, το φαι, το προσωπικό και η φιλοξενία ήταν φανταστικα
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 7 nights in Jun 2019

10/10 Excellent

Sharon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly hotel. Only 1 negative is excursions, they were not advertised however the receiption desk staff were more than happy to help when asked.
Stayed 6 nights in Oct 2018

4/10 Poor

Steve, Staffordshire

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Room was old and tired. Bathroom had tiles missing and grouting was completly black around the top of the bath. Shower curtain had mould on. Room was nothing like photos on website. Had to pay ectra €100 to move room.
Stayed 7 nights in Jun 2018

4/10 Poor

Mike, London

Disliked: Cleanliness, property conditions & facilities, room comfort
If this is a 4 star hotel then the Crete is in Africa
Stayed 7 nights in Sep 2017

6/10 Okay

mathra, london

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad hotel but not 4 star
Hello everyone , we had stayed here at gouves water park for 10 days, the room was in need of updating the beds were uncomfortable, and pillows in need of replacing , the restaurant had nice food , but sometimes it could be difficult to fight your way through the crowds not much manners from people, also small children running about spilling food and in general being rude and bad mannered , not all of these problems can be blamed on the hotel and of course it is up to parents to teach there children how to behave, the parents would just let there kids do anything and it was obvious that the small children did not feel comfortable because there mums and dads could not be bothered getting up from there b sides sending 3 year old kids to get food drinks is a no no, and when i said to a senior member of staff they said they had a rule that it was only children 8 and over that were allowed to get food drinks again this rule was not being enforced, the staff need to make sure that the rules for the all inclusive bands are enforced, as people were purchasing large vodkas whisky which they were not entitled to do , this made guests that had paid the extra 25 euros a day annoyed , what was the point ? paying the 25 euros when no one bothered checking the wrist bands, the hotel could be much better if some simple things were changed, staff must challenge bad behaviour, i saw a drunk man pick up his small child and launch him into the pool to the cheers of the crowd.
Stayed 14 nights in Jun 2017

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and walking distance to the beach
Had a lovely long weekend at this hotel. Room was just what you needed. Had a meal at their Smile restaurant at the beach and in the Chinese. If I had to choose would go for the Chinese. Lots of food to choose from all day long. Water slides open 12 to 6pm and you had choices of another 4 pools to swim in. Also enjoyed a massage at the spa. 15 mins away from the airport really easy to get taxi costs 30 euros.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here 10 nights ,2 adults one 4 yr old,plenty of activities for children, especially the kids club, goid choice with the food, Asian restaurant was a nice change though. Maksure you take beach towels as not supplied all in all we had a great holiday
Stayed 10 nights in Jun 2017

6/10 Okay

gloria

Liked: Staff & service
More like a 3/2 stars
The area where the hotel is located is depressing. Rooms are okay but only the one which have been refurbished, the old ones are awful. Food okayish, it s all about the quantity but not about about quality. It s gets really busy at meal times making the whole experience not pleasant.

8/10 Good

graham, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Waterpark & Pizza
Very nice hotel with a good selection on food. Waterpark was great as no queuing. They need to change the wine in the restaurant as it was undrinkable. Had lots of Greek wine elsewhere so not sure why they choose to serve rocket fuel!!!

8/10 Good

M, leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family friendly hotel
The hotel met our expectations fully and the family had a great time.

10/10 Excellent

Ellen, Tipperary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family friendly hotel.
The Gouves Park Hotel is a family friendly hotel with a Water Park. The hotel is very clean and well maintained. Staff at the hotel are exceptional helpful and friendly. The life guards at the park are excellent and very friendly. There is a beach and a small selection of shops, restaurants and bars within a five minute walk. The food is a good standard although it was repetitive at times. The kids club and disco is aimed at younger children and the animation team are very nice . The evening entertainment could be better. I would recommend this hotel for a relaxing family holiday.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Gouves hotel- Good, but can be better
I was there on October 2010, the hotel is quietly good but the problem was the room. I got a room which it's balcony is just 10 meters from the pool. At day light there is almost constant noise because of the music from the pool and there is almost no privacy because people sit just next to your room. Beside that, The food was very good, a large verity of it. The treatment from the stuff was very kind full, we had a Celiac person and the Chef itself made the food for him. We asked for late departure and we got it for extra paid but it helped very much. There is a lot to see not far away from Gouves.

2/10 Terrible

Amier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’annonce concernantcet hôtel est mensongère ! Les piscines sont trop petites pour accueillir autant de monde, la nourriture est déplorable tout juste sortie de boîtes de conserves! Le restaurant principal offre une vue sur un terrain vague avec des gravats et des camions abandonnés ! La douche de notre chambre swim up est couverte de calcaire, la porte ne fermait pas à cause des charnières rouillées ! La soi disant plage de l’hôtel est à quelques centaines mètres où il faut payer pour avoir un transat et un parasol déchirés et sales! Sans compter sur la mauvaise foi de la manager qui botte en touche! C’est lamentable de payer pour de telles prestations ! Expédia nous a écouté et nous avons remboursé une bonne partie de notre réservation ! A fuir il y a mille fois mieux à 8 km!
Stayed 5 nights in Aug 2024

6/10 Okay

Matteo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 10 nights in Jul 2023

10/10 Excellent

Vlad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, the food at the restaurant was great, every evening different theme dinner, lots of variety. Our kids loved the waterpark and liked they got a lot of ice cream from the refreshment stand. Very good service with the towels for sunbeds. Cocktails were ok, the entertainment team was amazing. We loved very much our stay at Gouves waterpark resort!
Stayed 8 nights in Jun 2023

8/10 Good

Hélène

Stayed 6 nights in Apr 2022

8/10 Good

Maxime

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bien dans l'ensemble
Hôtel sympa surtout les chambres avec accès direct à la piscine (mais attention au bruit tout de même). Les espaces toboggans sont très bien pour les enfants. Le point négatif est la restauration. La nourriture est peu variée, pas terrible, généralement trop salée, il faut faire la queue tout le temps à moins d'arriver dès l'ouverture du restaurant...
Stayed 9 nights in Jul 2021

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2021