Mitsis Selection Rinela

5.0 star property

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Photo gallery for Mitsis Selection Rinela

Terrace/patio
Superior Double Room, Sea View, Beachfront | Terrace/patio
Beach bar
Bar (on property)
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available

Explore the area

View in a map
Palea EO Irakliou Agiou Nikolaou,, Heraclio, Hersonissos, Crete, 71500
  • Place, Dinosauria Park
    ‪2 min drive‬
  • Place, Cretaquarium
    ‪3 min drive‬
  • Place, Heraklion Port
    ‪12 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪9 min drive‬

Room options

Superior Double Room, Garden View

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Superior Double Room, Sea View, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 4
  • 1 Double Bed

Superior Double Sea Front Sharing Pool

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Superior Bungalow Private Courtyard

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Superior Family Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Superior Suite Sharing Pool

  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

Superior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

Superior Villa Private Pool

10.0 out of 10
Exceptional
(4 reviews)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds OR 2 Double Beds and 2 Twin Sofa Beds

Junior Suite Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite Sea View

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite Private Courtyard

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Family Two-Bedroom Suite Swim up sharing pool

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 3 Twin Sofa Beds

Suite Sea Front Sharing Pool

  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

Private Residence

  • 818 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

Superior double Sea View (Customized for mobility needs)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Superior Double Swim up Sharing Pool

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Mitsis Selection Rinela

5-star Hersonissos hotel with private balconies
Catch some rays on Mitsis Selection Rinela's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Mitsis Selection Rinela offers 396 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach and 2 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zeen Spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.
Mitsis Selection Rinela is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Selection Rinela you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 poolside bars. Wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site.

Mitsis Selection Rinela is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Chinese Restaurant - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.
Taverna Restaurant - This beach theme restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Beach BBQ Corner - This restaurant specializes in barbecue and is located on the beach. Open daily.
Traditional Greek pies - This restaurant specializes in local cuisine. Open daily.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach BBQ Corner
  • Chinese Restaurant
  • Taverna Restaurant
  • Traditional Greek pies

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 33 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 7 and March 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039Κ015A0018900

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mitsis Beach
Mitsis Beach Resort
Mitsis Rinela
Mitsis Rinela Beach Chersonissos
Mitsis Rinela Resort
Rinela
Rinela Beach
Rinela Beach Mitsis
Rinela Beach Resort
Rinela Mitsis
Mitsis Rinela Beach Resort Gouves
Mitsis Rinela Beach Resort
Mitsis Rinela Beach Gouves
Mitsis Rinela Beach Resort All Inclusive
Mitsis Rinela Beach Resort All Inclusive Gouves
Mitsis Rinela Beach All Inclusive Gouves
Mitsis Rinela Beach All Inclusive
Mitsis Rinela Beach Resort Spa All Inclusive
Mitsis Rinela Inclusive Gouve

Mitsis Selection Rinela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 588 reviews
Rating 8 - Good. 134 out of 588 reviews
Rating 6 - Okay. 40 out of 588 reviews
Rating 4 - Poor. 22 out of 588 reviews
Rating 2 - Terrible. 10 out of 588 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and good service. Beautiful setting and aesthetic hotel. Swim up pools were fabulous especially as travelling with children
Stayed 7 nights in Aug 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Iprahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really good experience from start to finish. Would recommend coming here with your family. Most fantastic place for it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Edryd Llyr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Will book again.
Stayed 7 nights in Aug 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
The basics were handled well: the food, snacks, and drinks were GOOD overall, though it can be confusing to figure out which outlet serves what at times. The air conditioning worked reliably and the bedding was comfortable. However, service and facilities left much to be desired. The shared pool Jacuzzi functions were out of order, and service consistently missed the mark. Food shortages occurred—like a certain item running out at the BBQ station two hours before closing—which is simply unacceptable for this price point. Consistency is an issue: welcome amenities varied drastically depending on who managed the check-in, based on clear observations of other arriving guests. Charging €20–€35 for late check-out at a supposedly five-star hotel is disappointing, regardless of the amount. On the culinary side, the Italian à la carte and Steakhouse experiences were good, but the so-called Italian Brunch was a letdown: the menu descriptions did not match the served food, which was BLAND and of poor quality. Bottom line: for the rates charged, especially compared to other local resorts, these issues are unacceptable and fall farrrrr short of five-star standards.
Stayed 2 nights in Aug 2025

6/10 Okay

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

6/10 Okay

anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i would like to state that i am a huge fan of the Mitsis group and have had over 12 stays at their hotels, however this is my first trip to one after covid and a lot has changed. the quality of the food is not great, and even the themed restaurants are serving food which is not good! the Rinela has had a great face lift and the sea is delightful, whilst we were there it was so windy and the life guards were excellent at keeping a watch. the staff in general were ok however the way they run the breakfast and dinner service is not great, you feel as though you are a number to be feed and moved on, not a very luxurious experience in fact the opposite. this may be due to the fact that it was August and the hotel was full. the pizza on the beach was ok, not very tasty and lacking in ingredients. the BBQ would run out everyday of simple things like cheese, hot dogs, lettuce! they also have a tendency to speak in Greek about the guests and as i do speak Greek it was not always very nice! the beach service is very hit and miss, you may get offered a drink and then nothing for the next two days. they just need to sharpen everything up and keep a smile on their faces, after all they are selling themselves as a 5 star hotel. i will never return to the Rinela and i am sad standards have dropped so much. the back office staff try and accommodate you as much as they can but again they are not very careful with their words. i would rate this hotel as a 4 star.
Stayed 10 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highs - Excellent beach - Most of staff is friendly, really enjoyed meeting Lefteris, Giorgio and his bar colleague (forgot his name) at the beach bar; Aris in the bar near reception and Katerina, evening housekeeper. - Restaurants Lows - Some guests are very entitled and selfish. Hotel should find ways to address them as it does impact others. You would see 10 chairs reserved by 1 person for the kid's mini disco, endless sunbeds reserved and not used by midday. Vaping in the restaurant and large group of people being quite loud. - I had a linen shirt stolen from the drying rack, which is placed outside the room. A lovely hotel for sure, with some opportunities for improvement to ensure all guests feel comfortable and have equal chances of using all non-private space and facilities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, fantastic views, and clean beach! Food reservation options are very hard to get!
Stayed 3 nights in Aug 2025

8/10 Good

Veronica

Stayed 10 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool like swim in the ocean huge
Stayed 3 nights in Aug 2025

10/10 Excellent

Valeria-Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at mitsis rinela for a week and everything was perfect. The hotel has an amazing view of the ocean and the beach is beautiful, it literally looks like a beach club with sun mattresses. The staff is also friendly and welcoming, helping us with everything we needed (especially Maria from guest relations!). The food is tasty and the restaurants are definitely worth trying to book. We especially loved the Italian restaurant and every restaurant brought diversity in the food we ate throughout the week. Lastly, the drinks at the lounge bar are delicious and very well made, we stayed and ordered drinks every night of the week. Would definitely come again!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Simon Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Charles Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Excellent swim up rooms and clean hotel with good selection of drinks. Our only honest criticism would be the quality of buffet food and range of Greek food which was lacking. The kids pool is substandard and not to the same quality as the pools and facilities elsewhere. Other than that, we had a lovely time and would still return.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort for chilling holiday
Stayed 6 nights in Jul 2025

10/10 Excellent

Aniket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Mitsis Rinela to celebrate a milestone birthday and our anniversary and the experience was flawless from start to finish. Having already stayed at another Mitsis in Rhodes, I expected great service, but Rinela somehow exceeded even that. As vegans, we were especially impressed by how well the resort catered to our dietary needs. From the moment I emailed ahead of our stay, the resort’s in-house nutritionist, Maria, responded promptly and clearly explained our options at every restaurant. When we arrived, she met with us personally to ensure everything was in place and it was. We were introduced to the Executive Chef, Georgios, and Sous Chef, Ionis, who went out of their way to customise our meals. The service across all à la carte restaurants, cafés, and beach bars was simply incredible. We were constantly offered more food and options — the à la carte dining felt limitless, and every meal left us full and happy. It honestly felt like visiting a beloved grandmother who keeps lovingly feeding you. The staff were exceptional; always smiling, always helpful. A special thanks to Sha, Magdalini, Kelly, and Eleni, who made every dining experience extra special. The setting itself is stunning, with a grand pool, private beach, and beautiful architecture — but it’s the people who truly make Mitsis Rinela what it is. I work for a global travel company and can confidently say this was one of the best hospitality experiences I’ve had anywhere in the world!
Stayed 7 nights in Jul 2025

8/10 Good

Eleni

Stayed 5 nights in Jul 2025

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, well maintained grounds, clean and comfortable. Staff is great and make you feel welcome, one of the biggest assets . Food is good though the Asian a la carte and the late night buffet less so. Good massages at the spa and nice beach. It was a very relaxing week and I would definitely recommend.
Stayed 7 nights in Jun 2025

8/10 Good

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Mohamed Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 2nd time at Mitsis Rinela after trying a few of the Mitsis properties. The facilities and the sand beach are the main attraction for sure. Everything has been or is being refurbished and the hotel is really beautiful. Would highly recommend to anyone interested in an all inclusive resort. Only drawback for us as a couple was the number of kids around but that’s the summer for you. Not much can be done about that.
Stayed 7 nights in Jun 2025

10/10 Excellent

Harsimran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Beds not so comfy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roozbeh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A convenient mid size resort. Decent food. Amazing beach and big size pool. Pool never gets too crowded. Friendly staff. Only complaint could be lack of staff. Staff seems working long hours and exhausted,They try their best though.
Stayed 6 nights in May 2025

6/10 Okay

Sara

Stayed 9 nights in May 2025