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Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .

I'm actually quite disappointed with this hotel. I wished I complained when we arrived. First of all, the hotel grounds itself is amazinggggg. Food is amazing. The only let down was the room. The room is so basic for what you pay at this hotel. Everything else is so well thought of but then you go into your room and it's so meh. Nothing speculatar about the room itself. Very underwhelming. We got the pool with private garden and there was no access way to the garden. You have to swim to get to the private garden. The pool itself is so small, what's the point. You can't have a proper swim. The pool was dirty too. The room was also dirty although it is daily cleaned on the surface. Under the bed was Dusty! And under the table cabinet was Dusty. I was quite disappointed to be honest for whats advertised. I think they purposely do not show the room and instead use a floor plan. If I saw the room, I would have picked a different hotel. Everything else is perfect though, it's just the room that was underwhelming for me.

Please review food safety measures for breakfast items. Some items were not served at safe temperatures.

Nice hotel and a good location in town and short drive to many wineries (5 minute walk to restaurants). Quiet. Outdoor private hot tub is not heated (so was not really useable in October).

A small, first class and very well presented hotel centrally located in a quiet street. Beautifully maintained to a very high standard throughout. My bedroom was a decent size with a balcony. Good quality linen. The bathroom was also a very decent size equipped with up market toiletries and with a roomy walk-in shower. Light and airy dining room. External dining also possible in a delightful and interesting courtyard. Excellent breakfast well presented and with a wide choice of options. Friendly and helpful staff who maintained the high quality standards of the hotel and were a pleasure to deal with. I have no hesitation in recommending this excellent hotel.

The staff was excellent. We really like our pool view room (quiet). The included breakfast was good. We had one dinner at the hotel restaurant and it was very good. The internet is poor and the tv channels don’t have many (news outlets only) English options.

We booked a room at the last minute. There will a little mix up upon arrival but the hotel upgraded us and bought us dinner to compensate us. Honestly, there was no need. The hotel was fabulous and the staff could not have been friendlier. The beach area was perfect and exactly what we wanted during our time in Greece. Rethymno is a lovely town and not nearly as busy as Chania, which made a huge difference. We would definitely go back to this hotel.

Nice hotel and staff. Decent location. Useful pool and bar on the roof. Breakfast is good, also a nice garden to sit in. I would happily stay again.