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Family Hotel & Spa Desirée

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Hotel & Spa Desirée

Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Exterior
Sauna, spa tub, steam room, hot stone massages, sports massages
Hiking
Pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Laundry
  • Spa
  • Room service

Explore the area

Map
Dorrfplatz 462, Graechen, VS, 3925
  • Hannigalp Ski Area
    1 min walk
  • Tour Monte Rosa
    2 min walk
  • Grachen - Hannigalp Cable Car
    3 min walk
  • Sion (SIR)
    60 min drive

Room options

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

  • 376 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

  • 1184 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children) | Minibar, in-room safe, desk, soundproofing

Double Room (Superior - 2 adults and 2 children)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Mountain View

Minibar, in-room safe, desk, soundproofing

Family Apartment, 2 Bedrooms, Mountain View

  • 1184 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About this property

Family Hotel & Spa Desirée

3-star Graechen hotel with rooftop terrace
After a day on the slopes, return to Family Hotel & Spa Desirée to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.
Family Hotel & Spa Desirée offers 23 accommodations with minibars and safes. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers a complimentary children's club and a sauna. A total renovation of this property was completed in November 2017.

Family Hotel & Spa Desirée is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Family Hotel & Spa Desirée has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Free children's club
  • Full-service spa
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 5.00 per person, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Matterhorn Valley Desirée
Matterhorn Valley Desirée Graechen
Family & Spa Desiree Graechen
Matterhorn Valley Hotel Desirée Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen

Family Hotel & Spa Desirée Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Adele

Liked: Cleanliness, staff & service, room comfort
Nice family hotel win Grachen with mountain views!
Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hostility
Fantstic memorable stay

10/10 Excellent

Gerald and sonia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding quality and service
We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Tschingi, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.
Stayed 2 nights in Oct 2017

10/10 Excellent

Etienne, L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzer Wochenendaufenthalt
Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Gastfreundschaft pur
Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Hotelier war sehr freundlich, aufmerksam und zuvorkommend.. Die Lage ist ideal.. würden jede Zeit wieder gehen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, great staff
Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zu Empfehlen
Sehr schön, sehr freundlich, gut + schön gelegen, etwas klein sind die sanitäre Einrichtungen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

I.J., Pratteln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Familienhotel
Sehr angenehmer Aufenthalt. Nettes und freundliches Personal. Gute Nähe zu den Bergbahnen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort