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Civic Motel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Motel

Exterior
Blackout drapes, soundproofing, iron/ironing board, free WiFi
BBQ/picnic area
Exterior
Outdoor pool, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
153 Pound Street, Grafton, NSW, 2460
  • Grafton Regional Gallery
    4 min walk
  • Big River Pizza
    2 min walk
  • Grafton City Station
    3 min drive
  • Grafton, NSW (GFN-Clarence Valley Regional)
    14 min drive

Room options

View all photos for Family Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Basic Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room

  • 20 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Fitzroy Motor Inn Grafton

Pool
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (479)
The price is $112
per night
$123 total
includes taxes & fees
Jan 13 - Jan 14
Fitzroy Motor Inn Grafton

About this property

Civic Motel

3.5-star Grafton motel walkable to Grafton Regional Gallery
This motel features an outdoor pool, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, gas grills, a picnic area, and a front-desk safe are onsite.
Civic Motel offers 10 air-conditioned accommodations with shared/communal kitchens and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the motel include an outdoor pool.
Civic Motel features an outdoor pool, a terrace, and barbecue grills. Wireless Internet access is complimentary. This Grafton motel also offers a garden, a picnic area, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Civic Motel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 3:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Civic Motel Grafton
Civic Motel
Civic Grafton

Civic Motel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 101 reviews" "
Rating 8 - Good. 44 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was the best stay I have had in years. Felt like home. Friendly staff, clean, comfortable, super convenient. Comfortable bed. Then there was the shower, no ‘water saver’, can’t get wet here. It was just the best. Only problem I had was that I had to leave the next day. I’ll be baaack!
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, it was clean and the customer service was excellent

6/10 Okay

Mikiko

10/10 Excellent

Kathy, cessnock

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful and handy to everything I needed. The room was a bit smaller than I would have liked however was clean. Coles was extremely handy.
Stayed 2 nights in Sep 2022

6/10 Okay

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre of town
Stayed 1 night in Sep 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and clean friendly staff
Stayed 1 night in Sep 2022

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Marie

Stayed 1 night in Jul 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with our late check in. Very clean and tidy. Quiet area. Would definitely stay again
Stayed 1 night in Jun 2022

10/10 Excellent

Alvinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but doesn't feel like. It is very clean and was surprised when we went into the room. The rooms are freshly painted as well.
Stayed 2 nights in Apr 2022

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff who were happy to help us multiple times during our stay. Room was clean and had all the appliances to make our stay comfortable (fridge, microwave, toaster, kettle). Great location near restaurants and shops.
Stayed 3 nights in Apr 2022

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Business Trip
Great service and very friendly staff. Motel is walking distance to pubs and restaurants. Would stay again.
Stayed 1 night in May 2021

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and comfortable
Quite and comfortable stay with a pleasant greeting from the host. Short walk to Main Street with food options, hotel, etc.
Stayed 1 night in Apr 2021

10/10 Excellent

Hayden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Civic Motel is tops!
The Civic was the loveliest place to stay. Cosy and comfortable, it was centrally located to shops, cinemas, hotels and restaurants. I highly recommend The Civic.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, friendly, professional and helpful in pointing out where things were located. My room was clean had everything i needed. If i return to Grafton the Civic is where i will look too first.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Not enough car spaces. And are not numbered to match the room number.
Stayed 2 nights in Oct 2019

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly host, very central location and clean amenities. Thank You
Stayed 1 night in Aug 2019

4/10 Poor

Trevor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room is very dated as are the facilities. Austar channels are very limited, old system means finding something to watch is difficult. The enertainment from the pub accross the road was so loud that ear plugs were needed to sleep, luckily I had some. I paid $25.13 more than my mates did for the night. I thought I was supposed pay the same or better when using booking sites. I have stayed here previously but won't be again.
Stayed 1 night in Aug 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a comfortable night
Close to town and easy to get evening meal Toaster jug cutlery and plates for breakfast, you bring the makings and you are off to a great start
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019