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Pumba Private Game Reserve

5.0 star property

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Exterior
Property preview
Water view
Breakfast, lunch, dinner served; alfresco dining
Couples treatment rooms, sauna, hot tub, steam room, hydrotherapy

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Bar
  • Spa
  • All inclusive
$1,331
includes taxes & fees
Nov 6 - Nov 7

Explore the area

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Highlands, Makana Municipality, Makhanda, Eastern Cape, 6065
  • Place, African Pride Pumba Private Game Reserve
    ‪1 min walk‬
  • Place, Settlers Garden 1820
    ‪28 min drive‬
  • Place, Rhodes University
    ‪29 min drive‬

Room options

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Free minibar items, in-room safe, desk, bed sheets

Msenge Chalet

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Impala Chalet

Free minibar items, in-room safe, desk, bed sheets

Impala Chalet

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Msenge Family Chalet

Msenge Family Chalet | Free minibar items, in-room safe, desk, bed sheets

Msenge Family Chalet

8.0 out of 10
Very good
(1 review)
  • 1292 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Msenge Chalet

Free minibar items, in-room safe, desk, bed sheets

Msenge Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Impala Chalet

Free minibar items, in-room safe, desk, bed sheets

Impala Chalet

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Pumba Private Game Reserve

5-star Makhanda lodge with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this lodge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Pumba Private Game Reserve offers 13 accommodations, which are accessible via exterior corridors and feature private plunge pools and fireplaces. Rooms open to balconies or patios. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items).

Bathrooms include separate bathtubs and showers and slippers. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the lodge include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Pumba Private Game Reserve is an all-inclusive lodge. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Pumba Private Game Reserve features an outdoor pool and a fitness center. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This all-inclusive lodge also offers spa services, a library, and a terrace. Onsite secured self parking is complimentary.

Pumba Private Game Reserve has designated areas for smoking.

A complimentary English breakfast is served each morning between 8:00 AM and 11:00 AM.
Pumba Private Game Reserve has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

All inclusive details

This lodge is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Archery
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Skydiving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a provincial park
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pumba
Pumba Private GameReserve
Pumba Private GameReserve
Pride Pumba Private Game Reserve
Pumba Private Game Reserve Lodge Grahamstown
Pumba Private Game Reserve Lodge
Pumba Private Game Reserve Grahamstown
Pumba Private Game Reserve
Pumba Private Game Reserve Hotel Port Elizabeth
Pumba Private Game Reserve Lodge
Pumba Private Game Reserve Makhanda
Pumba Private Game Reserve Lodge Makhanda

Pumba Private Game Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Stay

Excellent stay with great staff always ready to provide an excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 y/o and 60 y/o daddy-daughter trip = great trip

What I like about this safari is so much that the animals are so cool. Everything was amazing. I like seeing the animals. I like having a truck at the service was amazing. Food was amazing. Everything about the fire was amazing and especially how the animals can come up to your room and like they can just like wait what you eating the food and so this safari was so amazing I love driving the service was amazing the bed felt comfortable and, I just really like the Safari - written by my 10 y/o daughter and I agree 100%
Stayed 1 night in Jan 2024

10/10 Excellent

Gessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special place on this earth! We recently stayed at Pumba lodge it was beyond words. The first thing is the feeling of being remote is authentic the suites were very extravagant and large we had a family suite with a plunge pool, outdoor shower and beautiful bathroom with large tub for relaxing! Every time we left the room and returned it was tidied up cleaning staff was phenomenal! The all inclusive was more than worth it 2 game drives per day and plenty of food if anything too much! So many little surprises from drinks by the fireplace to even came back to a little birthday gift. Everyone at the reserve is so nice and helpful. But the best part was the roaring of the lion at night and our close elephant encounter, although at times terrifying those are amazing moments we have seared in our memories, truly felt like we were among so many animals saw 4 of the big 5! Cleo our ranger was incredible he made this trip unique his passion and dedication to the animals was impressive he is professional, highly skilled and trained in his craft he was without a doubt what really made this experience and we feel privileged to have him. The whole staff was great Kia as well was so nice and helpful. I also had a wonderful massage and no worries on the drives plenty of warmth with ponchos and rain coverage but be prepared because there’s temperature changes throughout the drives. Everything is thoughtful. Safety is also a priority. We appreciate all of you and what you do thank you 🙏

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great safari

So good, the ecosystem that they’ve setup is fantastic. So much to see and do and the amenities are fantastic also. The game drives were spectacular.
Stayed 2 nights in Jan 2022

10/10 Excellent

Chilenye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Chilenye

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was magical. Every single staff member was an ambassador of this beautiful establishment.
Stayed 2 nights in Jun 2021

10/10 Excellent

Mrs S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional resort.

The most wonderful stay and game drive experience. Huge thanks to Brindon, our ranger for the informative chats and beautiful sightings of the cheetahs, while lions, rhino and numerous other animals on the reserve. Wonderful staff in the lodges and exceptional treatments in the spa too. Thank you all.
Stayed 3 nights in Dec 2019

10/10 Excellent

Marston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

Well paced, informative safari's great game drive Brendon, game stock a bit limited, but contains the big five.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Pumba for 3 nights. We had such a brilliant time there! We stayed in lodge 9 & it was so beautiful! The housekeeping staff do a truely wonderful job. Wonderful game drives with Brendin, who clearly has a lot of knowledge & passion for his job. Brendin was very accommodating & took his time with the sightings, which we really appreciated. All the staff at Pumba are welcoming, friendly & professional. From being welcomed & farewelled by Olga, to the wonderful service staff, amazing chefs & brilliant game drives with Brendin (who has such a beautiful & kind manner). We’ve both travelled in South Africa before & this is has been a standout experience for us.
Stayed 3 nights in Sep 2019

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good experience

Wonderful accommodation and facilities. Staff very caring. Would reccommend.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pumba Water Lodge is beautiful and the Kudu 2 bedroom suite is Devine.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Our lodge was superb and the game drives with Dean were simply unforgettable. We were with another lovely couple and we had so much fun. A special place that we will always remember.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location ...well worth a visit
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with chalets over the lake to watch the animals as well as excellent game drives. A very special place with a great staff.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed in a gemsbok chalet and coildnt have been happier with the size, comfort and location. However, its the wildlife and the rangers that take this to an exceptional level. We showered outside whilst watching hippo in the lake.The rangers work hard to make each drive great- huge diversity in flora and fauna as well as birdlife. This is a very ethical reserve when a huge emphasis on how wildlife viewings are managed. Truly superb experience from start to finish.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Trevor, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate Private game reserve

From the time you arrive to the time you leave services is first rate. The food, the staff, the rooms are all exceptional. The Rangers ensure the maximum viewing on the game drives.
Stayed 3 nights in Feb 2018

10/10 Excellent

Yek Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best private game lodge

Had an amazing stay at Pumba - impeccable service, good food, luxurious accommodation at the Gembok Water lodge and excellent game drives. Highly recommended!

10/10 Excellent

Sarah , Kent, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel with animals included!

We stayed in the Kudu Suite at the Waterfront lodge part of Pumba. Room was massive with two bedrooms with stunning views over the water, a lounge area and two bathrooms. Each with its own bath, one being a jacuzzi bath and open glass showers capturing the magnificent views. Even got to shower with the monkeys looking on! With two safaris each day, we also got to see many animals including rhino, elephant, giraffe, lion and buffalo. We even got to see the hippo in the water from our room. Our ranger on the safaris was very knowledgable and helpful. Food was all inclusive and lovely and all staff were friendly and helpful. Would definitely recommend this experience to anyone and would stay again in an instance. We were sad to leave but it will hold many memories for us.

10/10 Excellent

Hazel M, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Was perfect in every way, could not have asked for anything more or better. Thoroughly enjoyed our stay.

10/10 Excellent

j, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Pumba

From arrival to departure it was a magical experience at Pumba Water Lodge. Our accommodation had the real "wow" factor with our own private plunge pool and the attention to detail was second to none, even down to nice little touches such as fresh milk in your fridge every day and sherry and nibbles in your room along with homemade cookies. The game safari rides were excellent even had a stop half way for a drink and small snacks to eat. Quality of food in restaurant was really good and the service friendly and efficient. Had our laundry sorted which was all in with the price we paid. Pumba was the highlight of our holiday, amazing !!