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Impala Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Msenge Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Msenge Family Chalet

Bed Count 1 King Bed Maximum Occupancy 5 Max

Msenge Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Impala Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Pumba Private Game Reserve are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals and snacks included

Entertainment

  • Onsite entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages

Property Features

Some rates at Pumba Private Game Reserve are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Pumba Private Game Reserve features an outdoor pool and a fitness center. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury lodge also offers spa services, a library, and a terrace. Onsite secured self parking is complimentary.

Pumba Private Game Reserve has designated areas for smoking.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Free English breakfast
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 13
  • Number of floors - 1
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Pumba Private Game Reserve offers 13 accommodations, which are accessible via exterior corridors and feature private plunge pools and fireplaces. Rooms open to balconies or patios. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers and slippers. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • In-room safe
  • Fireplace
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Turndown service
  • Access via exterior corridors
  • Slippers
  • Separate bathtub and shower
  • Private plunge pool
  • Balcony or patio
  • Minibar (stocked, some free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Electrical adapters/chargers
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary English breakfast is served each morning between 8:00 AM and 11:00 AM.

Pumba Private Game Reserve has a restaurant serving breakfast, lunch, and dinner.

Room service is available.

Spa Services

Soul Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)

Nearby Activities

Recreational amenities at the lodge include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Archery on site
  • Skydiving on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 1:30 PM

Check-in time ends at 5:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Front desk opens daily at 6:00 AM

Front desk closes daily at 5:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Hotel Names

  • Pumba
  • Pumba Private GameReserve
  • Pumba Private GameReserve
  • Pride Pumba Private Game Reserve
  • Pumba Private Game Reserve Lodge Grahamstown
  • Pumba Private Game Reserve Lodge
  • Pumba Private Game Reserve Grahamstown
  • Pumba Private Game Reserve
  • Pumba Private Game Reserve Hotel Port Elizabeth
  • Pumba Private Game Reserve Lodge
  • Pumba Private Game Reserve Makhanda
  • Pumba Private Game Reserve Lodge Makhanda

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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