Worst hotel experience I’ve had in a LONG time. Don’t let the pretty photos and the good price fool you. Employees (especially the front desk lady) were incredibly unhelpful and impolite. The pool, spa, and jacuzzi are NOT OPEN anymore, unlike the listing states. On our second day of the trip the hot water and heat went out (we were there in December, temperatures below freezing) and there was no sign posted, no updates given unless asked, no accommodations for extra blankets etc.. they said we could go to the public pool to take a hot shower but they provided no shuttle and said we could take the bus (that only comes once every two hours) or walk 30 minutes in freezing weather. When it came time to leave the only discount they offered was free breakfast. Only $70 off an almost $500 bill.
This hotel feels like it used to be really great but has since gone to the dumps. Do not book here