Colina Lagos Hotel

3.0 star property

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Photo gallery for Colina Lagos Hotel

Lobby sitting area
Deluxe Room | Minibar, free cribs/infant beds, free WiFi, bed sheets
Interior
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua Borges Medeiro, 5111, Gramado, RS, 95670-000
  • Gramado Central Avenue
    ‪2 min drive‬
  • Gramado Covered Street
    ‪3 min drive‬
  • Mini Mundo
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪92 min drive‬

Room options

Suite

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Luxury double room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Luxury Triple Room View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Colina Lagos Hotel

3-star hotel in Floresta
A bar/lounge, self parking, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an arcade/game room and a banquet hall are onsite.
Colina Lagos Hotel offers 72 air-conditioned accommodations with minibars and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Gramado hotel also offers an arcade/game room and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Colina Lagos Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Colina Lagos Hotel Hotel
Colina Lagos Hotel Gramado
Colina Lagos Hotel Hotel Gramado

Colina Lagos Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evanquele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Evanquele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bonito. Quartos muito espaçosos. Achamos a acústica um pouco ruim, entre os quartos e os andares (estávamos no andar acima da cozinha do hotel).
Stayed 3 nights in Nov 2024

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel, razoável/bom. Café da manhã pode ser mais gostoso. Solicitei envio de NF e ainda não recebi.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rubens Dario Lima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa estadia em Gramado! Recomendo!
Incrível estadia! Consegui um upgrade para uma suíte maior. Atendimento nota mil, nos sentimos em casa! O recepcionista Alex tá de parabéns! Atendimento nota 10! A recepção do hotel tem uma lareira ligada em dias frios, é uma experiência sensacional!
Stayed 4 nights in Sep 2024

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Thaís

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso o hotel, super bem cuidado, cheiroso e impecável na limpeza. As camas e os travesseiros são megas confortáveis, ficamos só eu e meu filho e amamos!! Funcionários super prestativos e educados.Único ponto que não chega ser negativo, é no café da manhã não ter tanta opção de frutas. Meu filho gosta e come só fruta praticamente de café da manhã, mas não tinha tanta opção. Mas todo o resto, compensa esse detalhe. Enfim, nota 1000 super amamos e voltaremos!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nícolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jênifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

HELIO

Stayed 1 night in Sep 2023

8/10 Good

DAIANE F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Evandro D S

Stayed 1 night in Apr 2023

10/10 Excellent

BERNARDO ELIAS DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Pedro

Stayed 2 nights in Sep 2022

6/10 Okay

MARIA

Stayed 2 nights in Aug 2022

10/10 Excellent

Alyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realmente o atendimento é ótimo. Hotel tem a construção nova. O café da manhã é bom, mas pra os exigentes demais acharam repetitivo. Só tem duas coisa a qual a gerência do hotel deveria reavaliar: havia uma porta entre dois quartos, estava trancada, mas estávamos ouvindo tudo o que o quarto vizinho fazia, desde tv, conversas e até uso do banheiro, péssimo isso. Outra coisa é a questão da área de entrada do hotel, a parte coberta, não te protege em quase nada durante a chuva, algo fácil se tivesse uma calha nas bordas. Tirando esses dois pontos ruins. É um hotel bom. Mas não escolheria novamente por conta da porta entre dois quartos.
Stayed 5 nights in Jun 2022

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

2/10 Terrible

Marcelo

Stayed 1 night in May 2022

8/10 Good

Izabel Da Boit

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hospedagem foi muito boa, hotel novo, bonito, cama confortável, ótimo chuveiro, limpeza impecável. café da manha bom, poderia melhorar a variedade e o pão, restante tudo excelente. Recomendo
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A televisão não funcionava direito, a porta do elevador travou várias vezes na garagem, eu tive que chamar atenção pessoalmente de hóspedes não utilizando máscaras ao servir o café da manhã no buffet, a entrada e saída da garagem é péssima.
Stayed 9 nights in Dec 2021

4/10 Poor

Verified traveler

Disliked: Staff & service
O hotel é bonitinho, mas falta muito em treinamento dos funcionários. Parece que querem ganhar em qualquer coisa . Pra estacionar o carro do lado de fora do hotel 20,00 , dentro 30,00. A televisão não funcionava e os empregados sempre dando desculpas que no próximo dia arrumariam. Enfim televisao e netflix não funcionam. Com certeza não volto
Stayed 3 nights in Dec 2021

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021