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Master Gramado Hotel

3.5 star property

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Photo gallery for Master Gramado Hotel

Front of property
Children's play area - outdoor
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Lobby lounge
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $67
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Mini Mundo
    ‪6 min walk‬
  • Place, Gramado Central Avenue
    ‪9 min walk‬
  • Place, Gramado Covered Street
    ‪13 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, in-room safe, desk, blackout drapes

Family Room (Superior)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • 215 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • 215 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Family Room (Especial)

Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Room

Premier Room | Living area | 50-inch LCD TV with cable channels, TV

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

Minibar, in-room safe, desk, blackout drapes

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Master Gramado Hotel

3.5-star hotel in Planalto
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a swim-up bar, and a rooftop terrace are onsite.
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Master Gramado Hotel features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 2207 square feet (205 square meters) include a conference center. This Colonial hotel also offers a rooftop terrace, a complimentary children's club, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Master Gramado Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Master Gramado Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2,207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 66 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 110 per night

Property payment types

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 970 reviews
Rating 8 - Good. 326 out of 970 reviews
Rating 6 - Okay. 110 out of 970 reviews
Rating 4 - Poor. 36 out of 970 reviews
Rating 2 - Terrible. 18 out of 970 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Fabricio

Disliked: Cleanliness
Piscina fria Check in demorado mais de 40 minutos esperando,e o chá que havia na recepção colocaram apenas uma térmica ao acabar não providenciaram reposição em 24 HS,e muitas garrafas de cerveja espelhadas sem ninguém para limpar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vinicius F

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, estadia perfeita. Ar-condicionado barulhento, mas me acostumei com o som
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valkiria

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Feb 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Pascoal

Liked: Cleanliness, staff & service, amenities
Cama muito boa, travesseiro bom, limpeza excelente. Ótimo custo benefício. Espaço Kids e monitores excelentes!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gustavo

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es hermoso. La habitación muy espaciosa y confortable. El salón de juegos para los chicos es muy lindo y completo, se pueden quedar jugando en un ambiente entretenido y controlado. El personal siempre muy amable y atento a los huéspedes. La pasamos muy bien, esperamos poder volver.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities
Equipe gentil e acolhedora!! Hotel bem localizado, café da manhã maravilhoso! Hotel perfeito para estadia com crianças, o Topete é um amor, a sala Kids é enormeeee! Recomendo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paloma

O hotel é ótimo. Perto do centro, dá para ir a pé. O café da manhã é variado, atende bem, as comidas são gostosas. O quarto é limpo sempre, as toalhas
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Mônica

Já um pouco antigo. Para ser Gramado o café deixa a desejar
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julio César Vicente

Liked: Cleanliness, staff & service, amenities
Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chrisley

Liked: Cleanliness
a localização e o espaço do hotel
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

WILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã e janta precisa melhorar a variedade.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

LUIS FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Excelente localização
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities
Localização muito boa e café da manhã excelente.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARCO T V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel! Excelente atendimento! Excelente localização! O parquinho infantil é maravilhoso! As crianças já querem voltar! Parabéns! Show de bola!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

luiz eduardo

Liked: Cleanliness, staff & service, amenities
Esse hotel sempre nos surpreende positivamente, qualidade dos apartamentos, espaco kids, café da manhã excelente, sua localização e estrategica
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom! Brinquedoteca incrível com monitoras! Quarto confortável e equipe muito simpática! Hotel perto do centro! Dá para fazer tudo a pé
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

ADONAY

Liked: Cleanliness, room comfort
Bom custo benefício, mas check-in e check-out demirados e burocráticos, além do erro no consumo em duplicidade. Precisa de atualizações.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nilson

Liked: Cleanliness, staff & service, room comfort
Não tem uma boa relação custo-benefício. Internet e TV do quarto deixam muito a desejar. Estacionamento pago a parte. Café da manhã completo mas padrão ÍBIS. Atendimento no restaurante é lento. Disponhade tempo. Positivos: Quarto e banheiro confortáveis e limpos.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Roberto L S

Liked: Cleanliness, staff & service, room comfort
Uma boa opção para ir com filhos pequenos. Diversas opções de lazer no espaço kids. Localização permite não usar o carro para acessar o centro. Hotel antigo, com manutenção razoável apenas.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el desayuno
Stayed 6 nights in Sep 2025