6/10 Okay
JACKSON
Jul 7, 2024
Liked: Staff & service
JACKSON
Stayed 2 nights in Jul 2024
Pousada águia da serra
3.0 star property
Choose dates to view prices
Photo gallery for Pousada águia da serra
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Pet friendly
- Laundry
- 24/7 front desk
- Breakfast available
- Air conditioning
Explore the area
Rua remi zucoloto, 30, Gramado, Rs, 95674170
- Black Lake Park18 min walk
- Mini Mundo3 min drive
- Gramado Covered Street3 min drive
- Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)81 min drive
Room options
View all photos for Honeymoon Double Room
Honeymoon Double Room
- Valley view
- Sleeps 3
- 1 Queen Bed
View all photos for Family Quadruple Room
Family Quadruple Room
- Sleeps 5
- 1 Double Bed and 2 Large Twin Beds
View all photos for Family Quadruple Room
Family Quadruple Room
- Sleeps 5
- 3 Twin Beds and 1 Double Bed
View all photos for Standard Room
Standard Room
- Mountain view
- Sleeps 3
- 8 Double Beds, 4 Twin Beds and 5 Large Twin Beds
View all photos for Honeymoon Double Room
Honeymoon Double Room
- Sleeps 3
- 1 Double Bed
View all photos for Family Quadruple Room
Family Quadruple Room
- Sleeps 5
- 1 Double Bed and 2 Large Twin Beds
View all photos for Executive Triple Room
Executive Triple Room
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
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About this property
Pousada águia da serra
3-star inn in Vale das Colinas
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Pousada águia da serra offers 7 accommodations with air conditioning. 24-inch plasma televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.
Dining options at the inn include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.
This Colonial inn also offers laundry facilities, dry cleaning/laundry services, and express check-out. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2024.
Pousada águia da serra is a smoke-free property.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Pousada águia da serra has a restaurant on site.
Languages
Portuguese
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: BRL 25 for adults and BRL 10 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Free daily manager's reception
- Hosted evening meal available daily for a fee of BRL 50; reservation required
Things to do
- Wine tours
Family friendly
- Highchair
- Laundry facilities
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (on request)
- Proposal/romance packages
Outdoors
- In the mountains
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 5 accessible parking spaces
- Area rugs in public areas
- Cobblestone flooring in public areas
- Hardwood flooring in public areas
- No elevator
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk (13 inches high)
- Wheelchair-accessible van parking
More
- Built in 1990
- Colonial architecture
- Renovated entire property - January 2024
- Smoke-free property
Room amenities
Bedroom
- Hypo-allergenic bedding
Bathroom
- 6 bathrooms
- Hair dryer (on request)
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 24-inch plasma TV with cable channels
Food and drink
- Champagne service
- Electric kettle
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Computer monitor
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 11:30 AM
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: BRL 80
Express check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from December 20 2024 to January 11 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 50.00 per pet (varies based on length of stay), plus a deposit of BRL 100 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for BRL 25.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: BRL 50 per accommodation, per night
- A tax is imposed by the city: BRL 3.28 per accommodation, per night
- Cleaning fee: BRL 50 per accommodation, per night (varies based on length of stay)
- A damage deposit of BRL 250 will be collected before check-in.
- Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately BRL 25.00 for adults and BRL 10.00 for children
- Pet deposit: BRL 100 per night
- Pet fee: BRL 50.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Late check-in fee for check-in between 6:00 AM and 11:30 AM
- Late check-out fee: BRL 80 (subject to availability)
- Housekeeping fee: BRL 50 per night
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: BRL 25.0 per day
- Hosted evening meal: BRL 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Pousada águia da serra Inn
Pousada águia da serra Gramado
Pousada águia da serra Inn Gramado
Pousada águia da serra Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
9.0/10
Staff & service
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Simone
Traveled with family
Jul 5, 2024
Liked: Cleanliness, staff & service
Muito acolhedor, fomos muito bem tratados!
Simone
Stayed 3 nights in Jul 2024