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Pousada Viena

3.0 star property

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Photo gallery for Pousada Viena

Reception
Free daily buffet breakfast
Cafe
Front of property
Deluxe Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
$54
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Place, Santa Claus Village
    ‪5 min walk‬
  • Place, Mini Mundo
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪77 min drive‬

Room options

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha) | Television

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

Minibar, desk, blackout drapes, soundproofing

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Pousada Viena

3-star pousada in Gramado City Centre
Along with coffee/tea in a common area, this smoke-free pousada has concierge services and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, tour/ticket assistance, a lobby fireplace, and a porter/bellhop are onsite. Change of towels is available on request.
Pousada Viena offers 20 accommodations with minibars and hair dryers. 32-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This business-friendly pousada also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in June 2020.

Pousada Viena is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Reviews

Pousada Viena Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 183 reviews
Rating 8 - Good. 58 out of 183 reviews
Rating 6 - Okay. 8 out of 183 reviews
Rating 4 - Poor. 1 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

Reviews

8/10 Good

Lorena

Liked: Staff & service

Agradável

Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay. Caso for ficar alguns dias, sugiro que pegue um outro quarto. O banheiro não estava muito limpo. O café da manhã é ótimo. Os funcionários super atenciosos.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. People friendly. Café da mañha ok..
Stayed 3 nights in Apr 2019

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Atendimento impecável, quarto limpíssimo, roupas de camas impecáveis, café excelente.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excepcional, todos os funcionários muito prestativos e educados. Limpeza impecável. Ótima localização. Só os quartos que poderiam ser mais iluminados.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv e chuveiro poderiam ser um pouco melhores. No mais, tudo ótimo, vale super a pena.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruy A

Stayed 3 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita e atendimento impecável, quartos e banheiros grandes, cama confortável e ótima roupa de cama. O único ponto que precisa de renovação são as TVs que não são smart, mas é só um detalhe.
Stayed 1 night in May 2025

8/10 Good

Janderson Cleiton

Bom

Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Stayed 3 nights in May 2025

8/10 Good

Zibia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

A pousada fica bem localizada o que permite passear a pé no centro de gramado. Ambiente tranquilo, limpo, café da manhã bom e ótimo atendimento.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel super agradável! Equipe super simpática e solícita. Sempre bem localizada, há uma curta caminhada da Borges de Medeiros/Rua Coberta.
Stayed 1 night in Apr 2025

10/10 Excellent

EDNILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025

10/10 Excellent

Loecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima pousada

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ronaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorar a acessibilidade.

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025

10/10 Excellent

Vitor

Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptividade incrível, quarto confortável, café da manhã ok (poderia ter mais frutas).
Stayed 4 nights in Dec 2024

10/10 Excellent

WALDEMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Excelente
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Walter

Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristiam

Stayed 1 night in Aug 2024

10/10 Excellent

MARILENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Muito prazerosa
Stayed 4 nights in Aug 2024