See all properties

Saint Andrews Castle

5.0 star property

Choose dates to view prices

Photo gallery for Saint Andrews Castle

Luxury House | Egyptian cotton sheets, premium bedding, in-room safe
View from property
View from room
Library
BBQ/picnic area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
Rua Das Flores 171, Vale Do Bosque, Gramado, RS, 95670-000
  • Mini Mundo
    ‪14 min walk‬
  • Gramado Central Avenue
    ‪16 min walk‬
  • Gramado Covered Street
    ‪20 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪93 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed, Valley View

Superior Double Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed, Valley View

  • 344 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Valley View

Luxury Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room, 1 King Bed, Valley View

  • 474 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Valley View

Luxury Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room, 1 King Bed, Valley View

  • 474 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Valley View

View from room

Superior Double Room, 1 King Bed, Valley View

  • 344 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room, 1 King Bed, Valley View

  • 474 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 1 King Bed, Garden View

Superior Triple Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room, 1 King Bed, Garden View

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Valley View

Deluxe Double Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 1 King Bed, Valley View

  • 517 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (Master)

Presidential Suite, Multiple Beds (Master) | Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite, Multiple Beds (Master)

  • 1399 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Valley View

Deluxe Double Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 1 King Bed, Valley View

  • 517 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Double Room

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

Luxury House | Egyptian cotton sheets, premium bedding, in-room safe

Luxury House

  • 5382 sq ft
  • Valley view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Double Room, 1 King Bed, Valley View

Deluxe Double Room, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 1 King Bed, Valley View

  • 301 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Superior With Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Quadruple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe With Valley View

  • Valley view
  • Sleeps 4
  • 2 King Bed(s)

View all photos for Triple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe With Valley View

  • Valley view
  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

View all photos for Triple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe With Valley View

  • Valley view
  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Room Master With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Master With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Room Luxury With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Room Luxury With Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Luxury With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Luxury With Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Double Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe With Valley View

  • Valley view
  • Sleeps 2
  • 1 Full Sofa Bed(s)

View all photos for Quadruple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Double Room Superior With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Superior With Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe With Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Triple Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Double Room Standard With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Standard With Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Double Room Deluxe With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe With Valley View

  • Valley view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Room Luxury With Valley View

Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Luxury With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

Similar properties

Indoor pool, outdoor pool, sun loungers

Wish Serrano Resort

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (1000)
The price is $87
per night
$90 total
includes taxes & fees
Apr 1 - Apr 2
Wish Serrano Resort

About this property

Saint Andrews Castle

5-star farm house in Vale do Bosque
This smoke-free farm stay features a full-service spa, an indoor pool, and a restaurant. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Saint Andrews Castle offers 11 accommodations with indoor private hot tubs and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the farm stay include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Saint Andrews Castle features an indoor pool and a health club. The farm stay offers a restaurant. Guests can unwind with a drink at one of the farm stay's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury farm stay also offers a sauna, a library, and a terrace. Onsite self parking and valet parking are complimentary.

Saint Andrews Castle is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant specializes in French cuisine.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 500.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Pet fee: BRL 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Saint Andrews Gramado
Saint Andrews Hotel Gramado
Saint Andrews Gramado Brazil
Saint Andrews
Saint Andrews Castle Gramado
Saint Andrews Castle Agritourism property
Saint Andrews Castle Agritourism property Gramado

Saint Andrews Castle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my recent stay. Beautiful property, excellent food and the best, most helpful, staff I have ever encountered. St Andrews is a very special place.
Stayed 3 nights in Aug 2023

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Nós hospedamos em Gramado no hotel Valle Dincanto após fomos para o hotel colin de France e deixamos por último e chave de ouro o hotel san andrews, a experiência não foi igual ou melhor que os hotéis citados anteriormente, não fomos apresentados ao hotel, chegamos e fomos para a piscina, pedi uma taça de champanhe no qual levou 50 minutos para deter entre, mandei msg q tínhamos saído da piscina e fomos no lago em frente ao hotel aguardar a taça de boas vindas que nao recebemos, então mandei msg no whats se eu poderia pedir de fora do hote para entregarem uma garrafa de champanhe para brindarmos nosso mais um ano de namoro, e no whats diziam que estavam levando, mas nunca chegava, após 50 minutos chegaram com uma garrafa. Estávamos com grande expectativa que no san andrews seria perfeito em tudo, creio que o atendimento conta muito, por isso retornamos nos hotéis anteriores, eles sempre nos oferecendo algo para nos deixarem a vontade, mimos no quarto na chegada e saída. O café no mirante foi uma experiência incrível, espero vontar em breve e ter uma nova experiência. Obrigado.
Stayed 1 night in Oct 2024

8/10 Good

leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poderia ser melhor
Achei ótimo, porém vários pequenos detalhes que não deveriam acontecer. Equipe Júnior com alguns deslizes.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia impecável
Toda a experiência no hotel é de extremo cuidado e exclusividade. Antes mesmo do início da estadia via WhatsApp. O lugar é lindo, instalações muito bem cuidadas e equipadas, alimentação excelente e atendimento diferenciado. Excelente para casais.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já com planos de voltar
Tudo perfeito. O Castelo e’ bem ambientado e confortável, os jardins e vistas inesquecíveis, roupa de cama e toalhas Trousseaux, bem requintado, com serviço profissional e gentil. Muitos mimos e cuidados. Um presente nas 24hs do dia. Poucas suítes que garantem ambiente aconchegante e tranquilo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia Miyoko

Traveled with family
Liked: Cleanliness, staff & service, amenities
O staff do hotel é PERFEITO e eles realmente fazem a diferença. Todos, sem exceção. Já as instalações precisam melhorar um pouco. Para o nivel deste hotel, acho que os quartos e banheiros são minusculos (fiquei no quarto silver). O piso do quarto tem uma sensação tática estranha, parece que está sempre úmido. A comida é bem apresentada e caprichada, utilizando ótimos ingredientes, mas falta algo. Talvez o pão de queijo tenha que ter o cuidado de chegar bem quentinho na mesa, os bolinho do café da manhã são lindos, diferentes todos os dias, mas parecem velhos, pois são ressecados. São pequenas coisas que não comprometem a estada, pois realmente, falo novamente, o pessoal faz tudo ficar PERFEITO. Eles realmente se um importam com o hóspede
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma das melhores opções de hospedagem em Gramado
O Hotél é maravilhoso, fica dentro de um condomíno, muito bem localizado, um belo jardim e arquitetura clássica. Possui experiências de vinho e gourmet muito boas. O Staff é sensacional !!! Reservamos um apto luxo e não sabia que era no prédio anexo, porém pegamos uma semana de muita chuva e o café da manhã fica no prédio principal, fiz um upgrade para o superluxo e resolveu o problema
Stayed 3 nights in Jun 2023

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom, adorei equipe , concierge maravilhosos ! Amei td!
Stayed 2 nights in May 2022

4/10 Poor

Paulo

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Não pode ser um Relais & Chãteaux!
Aquém das expectativas para um Brand Relais & Châteaux. Atendimento de um hotel comum e a Experiência gastronômica bem fraca, contrariando o valor da compra e da marca! Pretencioso usando a casca de infraestrutura do seu passado para distrair o serviço de hotel Simples!
Stayed 2 nights in Sep 2021

10/10 Excellent

vera lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Joao victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar e melhor atendimento que já tive até hoje.
Stayed 2 nights in Dec 2020

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Recepção deixou a desejar
A estadia foi ótima e o Hotel é fantástico, porém, o atendimento das recepcionistas da tarde, deixou a desejar.. não fomos recebidos com nenhum drink ou qualquer mimo que hotéis desta categoria oferecem, não teve nada na recepção, muito menos simpatia...Além disso, as havaianas são apenas duas numerações, (uma tamanho 42/43 e outra 36/37), não existiu a possibilidade de realizar troca ou a preocupação em perguntar ao hóspede anteriormente a numeração...
Stayed 2 nights in Dec 2020

10/10 Excellent

Carlos Andre Daher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
Melhor impossível!!! Tudo finamente preparado para ter uma experiência inesquecível!
Stayed 5 nights in Dec 2020

8/10 Good

João e n

Liked: Cleanliness, staff & service, room comfort
Preços super estimados!
Bonito. Estrutura física em condições razoáveis. Banheiro antigo e pequeno. Não entregam o que cobram.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2020

10/10 Excellent

Gabriel, Porto Alegre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é fantástico. Atendimento perfeito. O café da manhã servido no quarto é levemente limitado, mas nada que afete a impecável qualidade da estadia.
Stayed 2 nights in Jun 2020

10/10 Excellent

Virg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É bem exclusivo, luxuoso, com funcionários atenciosos. Lugar lindo, vista linda! Spa não tem bom espaço. Refeição servidas prato a prato demoram bastante. Sugerimos para eles lá servirem o café da manhã todo de uma vez, sem trazer por etapas chegamos a ficar 50min no café.
Stayed 2 nights in Jun 2019

10/10 Excellent

henrique claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimo
Tudo ótimo. Não tenho do que reclamar. Pessoal super atencioso. Em tempo: ainda não falei com o meu nutricionista...rsrsr Vocês estão de parabéns!!. Poucos hotéis no mundo oferecem o serviço dque vocês oferecem.
Stayed 4 nights in May 2019

10/10 Excellent

Lelau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo, tipo castelo, vista para o vale do quilombo, quarto bonito, mas não surpreendente, café da manhã impecável, equipe cordial e pronta a ajudar...
Stayed 1 night in Dec 2018

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico!
Foi o melhor hotel que ficamos eno Brasil. O atendimento e maravilhoso, desde a compra da hospedagem. Comemoramos as nossas Bodas de Casamento lá e ganhamos um bolo de comemoração. Estava grávida e se preocuparam com minha alimentação e bem estar! A piscina térmica é fantástica, o restaurante excelente e fomos muito bem atendido por todos. Não tenho nem uma contra indicação ou oportunidade de melhoria, já que tudo foi perfeito. De noite ganhávamos chá na suite com macarons. Enquanto tomamos café da manhã, estavam arrumado o quarto. Tudo divino e o quarto lindo demais! Agradecemos por todo o carinho. Não dá vontade de ir embora.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Hotel maravilhoso e atendimento incrível!
Stayed 2 nights in Oct 2018