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Sky Palace Hotel

3.5 star property

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Photo gallery for Sky Palace Hotel

Lobby
Exterior
Interior
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
  • Serra Park Events Center
    ‪12 min walk‬
  • Lavender Garden Park
    ‪17 min walk‬
  • Black Lake Park
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪83 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, soundproofing

Family Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

View all photos for Deluxe Quadruple Room

Shower, free toiletries, hair dryer, towels

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, desk, blackout drapes, soundproofing

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, desk, blackout drapes, soundproofing

Luxury Quadruple Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

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About this property

Sky Palace Hotel

3.5-star hotel in Três Pinheiros
An indoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a children's pool.
Sky Palace Hotel offers 181 air-conditioned accommodations with minibars and hair dryers. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.
Sky Palace Hotel features an indoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and 24-hour room service. Onsite self parking and valet parking are complimentary.

Sky Palace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Sky Palace Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Sky Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marcio Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, otimas acomodações, apenas sem isolamento acustico, muito barulho dos corredores e dos demais apartamentos.
Stayed 1 night in Sep 2024

8/10 Good

Marceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito tranquilo.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023

8/10 Good

manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
Stayed 3 nights in Feb 2022

6/10 Okay

clarissa

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
Stayed 3 nights in Jan 2022

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localizacao, cafe da manha farto, quarto limpo cama confortavel, quarto com sacada, para frente.
Stayed 2 nights in Nov 2024

6/10 Okay

Roberto Cesar da

Stayed 2 nights in Nov 2024

6/10 Okay

DANIEL ROBERTO

Disliked: Cleanliness, property conditions & facilities, room comfort
O hotel tem potencial, mas precisa de ajustes…
Tivemos transtornos já na chegada, pois as 15 hs ainda não havia quarto disponível. Minha reserva possuía informação de que o quarto era com vista para montanha, mas nos colocaram num quarto que não era possível abria a cortina, uma vez que dava para a área central do hotel e com janelas de outros quartos a pouco metros. A acústica do hotel é ruim, pois é possível ouvir até o teor das conversas do quarto ao lado. Talvez se nós tivéssemos o quarto que reservamos nossa experiência poderia ser melhor. Ficamos na cidade mas preferimos trocar de hotel…
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Invencível, atendimento atencioso. Hotel ganhou muito em quesito
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Hotel muito bom, ele fica longe do centro mas para quem está de carro é otimo, o café da manhã nota 10, essa rede de hoteis é muito boa.
Stayed 1 night in Nov 2024

10/10 Excellent

janaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom! Com certeza voltaremos!
Stayed 1 night in Nov 2024

8/10 Good

Lisiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Pontos positivos: O hotel é muito limpo e o café da manhã é excelente, muita variedade! As piscinas são aquecidas, uma delas é infantil. Pontos negativos: Ficamos em um quarto no primeiro piso e podíamos ouvir todo o barulho do saguão, restaurante e hóspedes passando. Cedo pela manhã já éramos acordados pelo barulho! O hotel conta com um espaço kids pago que não está incluído no valor da diária. O valor por hora é caro e eles aceitam crianças de fora do hotel. O ruim é que as crianças veem e querem entrar, mas não podem. Acho que deveriam ter um espaço que fosse incluído no valor da diária.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível a hospedagem, funcionários muito atenciosos, quanto limpo, lugar muito lindo. E o café da manhã é espetacular. Super indico. Com toda certeza voltaremos
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
Excelente custo benefício, café da manhã completo, localização distante do centro porém de fácil acesso de carro.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Foi bom, mas as comidas no café da manhã nao estavam frescas, com moscas mortas em alguns alimentos. No quarto o banheiro tinha um cheiro ruim e nao teve nenhum boas vindas...
Stayed 1 night in Nov 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Incrível, mas achei que o nosso quarto ia ser para montanha ou para rua
Stayed 1 night in Nov 2024

10/10 Excellent

Dauana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos Alberto Feijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, quarto muito bom, conforto, cama muito boa, banheiro excelente com ducha abundante, café da manhã colonial, estacionamento amplo. Recomendo e voltarei
Stayed 4 nights in Nov 2024

2/10 Terrible

CECILIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
segunda vez que fico na rede SKY, primeira vez foi ruim, e a segunda conseguiu ser ainda pior. Infelizmente este hotel não deveria estar em Gramado, é extremente caro por o que oferece. Quartos sujos, paredes sujas, café da manhã horrivel, bagunçado, quantidades absurdas em cada recipiente, nota-se que é sobra do café colonial que eles servem e vendem a parte. Tudo ruim, feito sem carinho. Maquina de café suja, café ruim demais. Atendimento péssimo, pedi duas toalhas e não levaram, tive que me vestir e ir buscar, no final queriam cobrar 10 % extra pelos serviços, nunca vi isso em hoteis.. mas lá tinha, me neguei pagar, afinal atendimento foi ruim. E é impossivel dormir, barulho ds carros e apos as 6:30 dos hospedes, ecoa pelo hotel que parecem estar dentro do quarto. Pior experiência de minha vida, não vale nunca o preço pago. Ponto positivo, quarto bem grande, localização ok para quem esta de carro.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Annelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

José Ildo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Mediano,
Razoável, café da manhã com produtos de baixa qualidade. Acesso da cidade para o hotel perigoso, Mas funciona para dormir sem maiores confortos ou expectativa, embora sem black completo Não possui cofre.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
Hotel muito limpo e confortável. Quarto moderno e acolhedor. Piscina é simples, mas quente. Por incrível que pareça só não gostei do café da manhã.
Stayed 2 nights in Nov 2024