Sky Serra Hotel

3.0 star property

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Front of property
Luxury Triple Room | Minibar, blackout drapes, free WiFi, bed sheets
Lobby sitting area
Pool
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Rua Tirol, 149, Planalto, Gramado, 95670-000
  • Black Lake Park
    ‪11 min walk‬
  • Mini Mundo
    ‪14 min walk‬
  • Gramado Covered Street
    ‪3 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Luxury Quadruple Room

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

Deluxe Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room Deluxe

  • Sleeps 2
  • 2 Twin Bed(s)

Double Room Deluxe

  • Sleeps 2
  • 1 Full Bed(s)

Quadruple Room Superior With Air Conditioning

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

Triple Room Superior With Balcony

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Similar properties

About this property

Sky Serra Hotel

3-star hotel in Tirol
This hotel features a 24-hour front desk, tour/ticket assistance, and a garden. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a lobby fireplace and a porter/bellhop.
Sky Serra Hotel offers 72 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Gramado hotel also offers tour/ticket assistance, a garden, and a fireplace in the lobby. Complimentary self parking is available on site.

Sky Serra Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Sky Serra Hotel Gramado
Sky Serra Gramado
Sky Serra
Sky Serra Hotel Hotel
Sky Serra Hotel Gramado
Sky Serra Hotel Hotel Gramado

Sky Serra Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1012 reviews
Rating 8 - Good. 223 out of 1012 reviews
Rating 6 - Okay. 49 out of 1012 reviews
Rating 4 - Poor. 12 out of 1012 reviews
Rating 2 - Terrible. 7 out of 1012 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable stay

Great hotel. Our stay was comfortable, breakfast was very well served, with even gluten free choices. The bedroom was clean, the bed was comfy, and the shower was nice and hot. What else do you need?
Stayed 2 nights in Dec 2024

10/10 Excellent

ana maria

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Gentle people. Delicious breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Beautiful place. People ready to help
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
No good experience! No flexibility! I paid 3 nights and use only 1 night.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Tivemos um pequeno problema com o ar-condicionado do quarto, que acabou pingando bastante no quarto durante a noite. Avisamos a recepção que ficou de providenciar o reparo necessário.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

eyal

Nice hotel Quite far from the center No option for dining in the hotel besides breakfast No bar etc Hotel is clean and the hotel staff are very friendly and like to help but hardly speaks any English
Stayed 4 nights in Nov 2018

10/10 Excellent

Germano, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ser melhor

Viagem em casal. O lugar é bonito, distante para ir a pé nos restaurantes e bares mas que não foi problema para nós. Camas confortáveis travesseiro acho interessante ser mais elevado ou conter outros pois são fininhos. O atendimento da recepção e demais funcionários muito cordial e acolhedor. O café não estava com muita variedade. Piscina espaçosa e aquecida na área externa. Mas a reclamação que tenho é de falta de luz por conta da troca de um poste não comunicado com antecedência ao hotel o que era de responsabilidade da Prefeitura. Isso causou um desconforto aos hóspedes que descansavam em seus quartos (que foi nosso caso pois era nosso último dia no hotel e iríamos enfrentar uma viagem longa). Era por volta das 09:30 e até o momento que saímos às 12h ainda não tinha retornado.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paulo A S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otima opcao

todos nos da familia gostamos da estadia.
Stayed 4 nights in Jan 2025

10/10 Excellent

Francimara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Maravilhosa, tudo muito lindo e aconchegante 😁
Stayed 1 night in Jan 2025

10/10 Excellent

BETINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Edevaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!

Stayed 2 nights in Dec 2024

8/10 Good

ESTEPHANI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tivemos uma estadia boa, café da manhã que deixou a desejar, pães dormidos e duros, mas a parte de doces do café tava excelente, bolos e tortas gostosos
Stayed 4 nights in Jan 2025

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pequenos problemas

Equipe do hotel muito atenciosa e prestativa. Alguns problemas ocorreram na estadia como o único elevador com defeito durante 3 dias precisando subir e descer escadas, sinal de internet Wifi intermitente e muitas vezes não funcionando.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, recomendo
Stayed 1 night in Jan 2025

10/10 Excellent

Elison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa estadia. Muito bom custo benefício
Stayed 2 nights in Jan 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Otimk
Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ferias maravilhosas

Tivemos uma otima experiência, serviço perfeito, todos funcionários amáveis e prestativos, a localização também é muito bem pensada, sossego e tranquilidade ao mesmo tempo a poucos minutos do centro. Pretendemos voltar!!
Stayed 4 nights in Jan 2025