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Sky Serra Hotel

3.0 star property

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Photo gallery for Sky Serra Hotel

Front of property
Lobby sitting area
Luxury Triple Room | Minibar, blackout drapes, free WiFi, bed sheets
Pool
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Rua Tirol, 149, Planalto, Gramado, 95670-000
  • Black Lake Park
    ‪11 min walk‬
  • Mini Mundo
    ‪14 min walk‬
  • Gramado Covered Street
    ‪3 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Triple Room

Luxury Triple Room | Minibar, blackout drapes, free WiFi, bed sheets

Luxury Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, blackout drapes, free WiFi, bed sheets

Luxury Quadruple Room

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, blackout drapes, free WiFi, bed sheets

Deluxe Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Deluxe

Minibar, blackout drapes, free WiFi, bed sheets

Twin Room Deluxe

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Double Room Deluxe

Minibar, blackout drapes, free WiFi, bed sheets

Double Room Deluxe

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Quadruple Room Superior With Air Conditioning

Minibar, blackout drapes, free WiFi, bed sheets

Quadruple Room Superior With Air Conditioning

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Triple Room Superior With Balcony

Minibar, blackout drapes, free WiFi, bed sheets

Triple Room Superior With Balcony

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Similar properties

Lobby

Sky Palace Hotel

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (1003)
The price is $36
per night
$42 total
includes taxes & fees
Mar 31 - Apr 1
Sky Palace Hotel

About this property

Sky Serra Hotel

3-star hotel in Tirol
This hotel features a 24-hour front desk, tour/ticket assistance, and a garden. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a lobby fireplace and a porter/bellhop.
Sky Serra Hotel offers 72 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Gramado hotel also offers tour/ticket assistance, a garden, and a fireplace in the lobby. Complimentary self parking is available on site.

Sky Serra Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Sky Serra Hotel Gramado
Sky Serra Gramado
Sky Serra
Sky Serra Hotel Hotel
Sky Serra Hotel Gramado
Sky Serra Hotel Hotel Gramado

Sky Serra Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 987 reviews
Rating 8 - Good. 221 out of 987 reviews
Rating 6 - Okay. 47 out of 987 reviews
Rating 4 - Poor. 14 out of 987 reviews
Rating 2 - Terrible. 8 out of 987 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ana maria

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Gentle people. Delicious breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Beautiful place. People ready to help
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
No good experience! No flexibility! I paid 3 nights and use only 1 night.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Tivemos um pequeno problema com o ar-condicionado do quarto, que acabou pingando bastante no quarto durante a noite. Avisamos a recepção que ficou de providenciar o reparo necessário.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

eyal

Nice hotel Quite far from the center No option for dining in the hotel besides breakfast No bar etc Hotel is clean and the hotel staff are very friendly and like to help but hardly speaks any English
Stayed 4 nights in Nov 2018

10/10 Excellent

Germano, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to see the Christmas lights.
The hotel is just built very nice. The front desk people were outstanding,helpful and very friendly. The room was nice and comfortable. The breakfast was outstanding so much choices. It is just 5 minutes drive from the centre..easy parking . Wifi in the main hall is great.
Stayed 3 nights in Nov 2017

6/10 Okay

Fabiane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Razoável
O hotel é simples mas bonito, a região muito arborizada, na entrada de gramado. O grande problema foi o colchão, que de tão rigido, nos deixou doloridos no outro dia. A limpeza precisa melhorar, principalmente dos banheiros.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício. Café da manhã excelente, com muita variedade
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonilio

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã, limpeza e atendimento muito bom
Fiquei com minha esposa e minha filha de 3 anos. Colocaram colchão pra ele e ficou ótimo. O quarto não é grande mas com Ar quente e frio, limpo, colchão confortável e um ótimo café da manhã. Quando precisei ir no centro, fui de Uber +- 9 reais. Recomendo!
Stayed 4 nights in Dec 2024

10/10 Excellent

Cacio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, recomendo.
Stayed 1 night in Dec 2024

8/10 Good

Helenara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edio Sebastião Merize

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Bom
É confortável, mas possui uma estrutura um pouco antiga, no quarto que ficamos algumas lâmpadas não estavam funcionando e dava para ouvir bastante barulho externo. A ventilação do banheiro não é muito boa. Pontos positivos: limpeza, organização, proposta sustentável, café da manhã excelente, ótimo atendimento. Pontos negativos: vendedores no hall abordando os hóspedes, o que deixa um clima bem chato.
Stayed 1 night in Dec 2024

8/10 Good

andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito tranquilo. Somente um senão: voltando a noite para o hotel pedi um chá e me cobraram 6 reais por um sachet? Um chá que normalmente é cortesia nos hoteis.
Stayed 1 night in Dec 2024

10/10 Excellent

Thiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima escolha
Hotel excelente!! Sempre é uma ótima experiência!!! Parabéns a equipe do SKY Serra, e muito Obrigada!!!
Stayed 1 night in Dec 2024

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LUIZ CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente ! Localização, Hotel, Limpeza, café da manhã, equipe, espaço, atendimento, etc. Tudo Excelente!
Stayed 1 night in Nov 2024

10/10 Excellent

OTAVIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa estadia, excelente café da manhã e hotel com custo benefício.
Stayed 1 night in Dec 2024