See all properties

Zermatt Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Zermatt Hotel

Reception
Free daily buffet breakfast
Standard Quadruple Room | 1 bedroom, free WiFi, bed sheets
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
$40
includes taxes & fees
Jan 28 - Jan 29, 2026

Explore the area

View in a map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Central Avenue
    ‪18 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪67 min drive‬

Room options

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

1 bedroom, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, free WiFi, bed sheets

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

1 bedroom, free WiFi, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, free WiFi, bed sheets

Standard Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
Hotel Alpenhof
  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 136 reviews
Hotel Alpenhof

About this property

Zermatt Hotel

3-star hotel in Bavaria
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Zermatt Hotel offers 78 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Gramado hotel also offers laundry facilities, room service (during limited hours), and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zermatt Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Zermatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 130 reviews
Rating 8 - Good. 30 out of 130 reviews
Rating 6 - Okay. 13 out of 130 reviews
Rating 4 - Poor. 5 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aldair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito agradável. Limpo e com excelente atendimento do corpo de empregados. Ótimo café da manhã.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente dos funcionários que atendem café, super atenciosos e educadíssimos!! Acomodações quarto excelente !! Único ponto negativo , aquecimento interno liga numa temperatura abaixo de 13graus, tudo certo , pois fez na noite 4 graus , porém o aquecimento não se mantém, e o barulho de água como se fosse uma cachoeira a noite toda , mesmo sem estar ligado! Bem desagradável! Acionamos recepção mas o problema persistiu!
Stayed 1 night in Sep 2025

10/10 Excellent

Samira M. D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei a calefação no quarto!
Stayed 1 night in Aug 2025

8/10 Good

Ederson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Com relação a estadia: Ótimo atendimento, quarto limpo e confortável, café da manhã muito bom. Pontos a serem melhorados: O telefone do quarto não estava funcionando. A pia do banheiro deveria estar entupida, pois a água demorava muito a descer.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quarto com mofo no banheiro, com peças quebradas. No quarto avisa um copo sujo, provavelmente de outro hóspede. A lâmpada do quarto, mesmo apagada continuava clareando o ambiente.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniele

Stayed 2 nights in Jul 2025

8/10 Good

gedimar Antônio Bueno dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Greyvamaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alzenir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia! Custo benefício excelente!

Excelente estadia! Segura, confortável, bem pertinho da Av. Borges de Medeiros e da Av. das Hortênsias, onde tudo acontece em Gramado! Os apartamentos standard ficam num prédio anexo ao lado do prédio principal onde servem o café da manhã, que é excelente!
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Hotel deixou muito a desejar

Não gostei do Hotel. Pagamos por um quarto dentro do hotel e ficamos hospedados num anexo fora do hotel, onde precisávamos andar pela rua pra chegarmos e não fomos avisados disso, além disso o chuveiro não esquentava, torneiras com água fria, quarto sem aquecedor, um ar funcionando mais ou menos.... num frio terrível de Gramado, o aquecedor era muito importante. O café da manhã foi bom, servia no horário.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei a Hospedagem funcionários simpáticos, café da manhã maravilhoso quarto espaçoso e confortável. Estava frio mas a água do chuveiro e aquecedor no ponto, nada a reclamar só agradecer pela receptividade. Voltaremos mais vezes com certeza.
Stayed 5 nights in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel simples mas bem agradável! Staff maravilhoso (todos sempre muito solícitos e simpáticos). Café da manhã farto! Limpeza boa, quarto grande e confortável. Um pouco distante do centro para ir a pé mas como estava de carro não senti esse problema. Recomendo e me hospedaria novamente!
Stayed 4 nights in Jun 2022

8/10 Good

Paulo Vitor

Stayed 4 nights in Sep 2025

10/10 Excellent

João Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, banheiro limpo. Atendimento muito bom,todos muito prestativos. Excelente
Stayed 1 night in Sep 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio

Quarto amplo , limpo com aquecimento automático abaixo de 13° e ar condicionado, café da manhã farto com bastante variedade de frutas, pães e bolos equipe simpática e prestativa. De negativo uma porta sempre aberta no fundo do corredor que fica batendo a noite fazendo muito barulho nos últimos quartos , o isolamento acustico dos quartos é muito ruim e o valor cobrado pela água e bebidas dos hospedes. Aconselho a comprar em mercados próximos.
Stayed 4 nights in Sep 2025

8/10 Good

carlos roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos se hospedar, super atenciosos e deixam o quarto impecável. Iremos indicar para todos
Stayed 3 nights in Aug 2025

10/10 Excellent

Ilma Carla

Liked: Cleanliness, property conditions & facilities, room comfort
Foi incrível. Hotel bem localizado e serviço excelente.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia.

Excelente hotel, tudo extremamente limpo, bom café da manhã, o quarto é amplo, espaçoso, muito limpo, tomadas de fácil acesso e ainda um aquecedor excelente. O banheiro é ótimo.
Stayed 5 nights in Aug 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que ficamos no hotel. Camas confortáveis e um ótimo café da manhã.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ENNIO EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Tânia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem situado e atendentes atenciosos. Café da manhã muito bom. Chuveiro e cama ótimos.
Stayed 1 night in Jul 2025