Casa Palacio Pilar del Toro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Palacio Pilar del Toro

Bar (on property)
Exterior
Superior Double Room (Interior Jacuzzi) | Desk, soundproofing, free WiFi, bed sheets
Interior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Hospital de Santa Ana, 12, Granada, Granada, 18009
  • Plaza Nueva
    1 min walk
  • Calle Elvira
    1 min walk
  • Calle Gran Via de Colon
    3 min walk
  • Granada (GRX-Federico Garcia Lorca)
    28 min drive

Room options

Similar properties

About this property

Casa Palacio Pilar del Toro

3-star hotel in Granada City Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Casa Palacio Pilar del Toro offers 12 accommodations with hair dryers and complimentary toiletries. Televisions come with digital channels.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Granada hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Casa Palacio Pilar del Toro is a smoke-free property.

A complimentary manager's reception is offered each day.
Rest. Pilar del Toro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 4.99 for adults and EUR 4.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rest. Pilar del Toro

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4.99 for adults and EUR 4.99 for children
  • Nearby parking fee: EUR 25 per night (328 ft away)
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Casa Pilar Granada
Casa Pilar Hotel Granada
Hotel Casa Pilar Granada
Hotel Casa Pilar
Casa Palacio Pilar Toro Hotel Granada
Casa Palacio Pilar Toro Hotel
Casa Palacio Pilar Toro
Casa Palacio Pilar del Toro Hotel
Casa Palacio Pilar del Toro Granada
Casa Palacio Pilar del Toro Hotel Granada

Casa Palacio Pilar del Toro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 159 reviews" "
Rating 8 - Good. 76 out of 159 reviews" "
Rating 6 - Okay. 19 out of 159 reviews" "
Rating 4 - Poor. 9 out of 159 reviews" "
Rating 2 - Terrible. 4 out of 159 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building
Stayed 1 night in Jun 2024

10/10 Excellent

marc

Stayed 1 night in Mar 2024

8/10 Good

Akash Jagdish

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is in a picturesque old building around a patio, which is used as a dining room. It is steps from Plaza Nuevo, just under and a short walk from the Alhambra, and close to everything in the old town. The room we had was small but completely adequate, with a beautiful old wooden ceiling. I highly recommend staying here!

8/10 Good

Lucy, Gurnee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No front desk staff at our property the entire time. Had to go to a different hotel for all assistance. Website says laundry. No laundry. Elevator but still many stairs up to hotel and more to our room. Nosiest street. Loud partition people till early morning, terribly loud scooters constantly, construction workers, street cleaners each day for hours and hours.
Stayed 3 nights in Sep 2023

2/10 Terrible

Nathalie

Disliked: Cleanliness, property conditions & facilities
Maid service to make up room was awful. When we checked in, there were black hairs in the floor from orevious guest, also the shower drain was clogged, sink drain was clogged, water would accumilate and not drain properly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to leaving and everything in between the staff was amazing, friendly and helpful. The hotel is so convenient for seeing the Alhambra and shopping and dining. Easy to find taxis and buses are right outside the door. The rooms we’re comfortable and the perfect size with air conditioning and a tv if you desire. I would highly recommend this lovely hotel for your stay in beautiful Granada.
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure to stay in.
I have stayed here before, again the room was huge, very historic and a beautiful bathroom. They now have bottles of body wash etc instead of little sachets so is now a good step up in standards. Highly recommended place to stay. Nice and quiet but the most central you can be.
Stayed 1 night in May 2022

8/10 Good

John

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Charming old world atmosphere in the city center
Very nice old world atmosphere in the hotel. Beautiful antique furnishings. The room was a bit dark and I wish the AC worked a bit better but not bad. Great location. If you’re driving parking is quite far away. Staff was nonexistent. We couldn’t even officially check in until the second day. That was the only time we saw someone that worked there. We felt like we were the only ones staying there. We never saw another person the whole stay.
Stayed 2 nights in Aug 2021

6/10 Okay

Claudia Mariela

Disliked: Cleanliness
Stayed 3 nights in Aug 2021

4/10 Poor

Dan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor hotel, poor service.
The desk help was unfriendly. The access to the hotel is through a restaurant that was often packed with people. At times there were so many people dinning that we had to ask several people to kindly move their chairs so we could get to the stairs to our room. While not ideal, this was not so bad that I would down rate the hotel. The staff glairing at us each time we interrupted the dinners was annoying. Our room was pleasant and comfortable. However the walls are thin and our neighbors were extremely noise at all hours of the day and late into the night.
Stayed 3 nights in Dec 2019

8/10 Good

FENGCHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and helpful staff!
Very helpful staff! Only can get hot water at the bar which running 8am to 1230am in the midnight. Need to aware of limited access on the road in front of hotel. We parked our at St. Augstin market around 10 min walk. We got 5 euro per night discount at Hotel reception which was really a favor!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about this hotel was the location and the old world style of the place being that it is was a 17th century domicile. Also the restaurant is quite good so eat there it is pleasant and the best service I had anywhere while in Spain. I had two big issues the first one was that I had no internet in my room only in the dining area which was difficult for me and the second issue is that there is really no front desk. If you need help from an concierge there won’t be any actually the phone in the room rings a non existent number I think.
Stayed 9 nights in Jul 2019

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The room was clean and the hotel was centrally located. The staff were friendly and helpful. Excellent value.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and charming hotel in a perfect location from which to explore Granada. Fairly basic (no safe or minibar) but the room and bathroom were spacious and the bed was enormous! The restaruant and breakfast buffet was nice – good quality of food, wine and service. Overall the place is traditional, stylish and pleasant.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, especially Marcos who dealt with a problem with my room very quickly, Marina and Christina who were always smiling and ready to help. Excellent location. Breakfast really good.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb cosy hotel retaining much of it's 18th century charm. The staff were all extremely helpful and friendly.. The restaurant was full of atmosphere, excellent food and very popular with the locals at the weekend for groups and parties which must speak for itself. The hotel is ideally situated between the old town and the new at the foot of the hill going up to the Alhambra which takes an exhausting 20 - 30 minutes on foot but there is also a bus stop just 2 minutes away for the less energetic. To sum up we were delighted with out choice!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant with a room with no view.
Primarily a restaurant/bar with 12 rooms above. Our room was listed as city view but was an interior room with only view of courtyard restaurant.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Characterful hotel but room was noisey. Great loca
Noisey room but great location. Good biffet breakfast nd good value
Stayed 2 nights in May 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Awesome location only minutes from Alhambra, Cathedral, Plaza Nueva, bats and restaurants. Quiet street. Very clean and spacious.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, historic hotel
A treasure located close Ro Alhambra and the night life and tapas bars in Granada.
Stayed 1 night in Aug 2017

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
From check in to check out I thoroughly enjoyed my stay, the room was beautiful, large bathroom with bath, and the room was very quiet, the area is perfect, as I know the area I wanted to stay central and this is as central as you can get and because it's set back from the main square (plaza nueva) there is no noise from bars or people. There was one very big problem, they didn't have an iron, I don't know how they can expect people to go out in un ironed clothes I do not know. After I demanded them to get an iron they said they would borrow one from another hotel. It's not like an iron and ironing board is expensive.
Stayed 3 nights in Jun 2017

8/10 Good

Umair, Leeds

Liked: Staff & service
Comfy Stay
Nice small hotel with friendly staff. Abit different to find as it is located in narrow tiny street. However very close to Alhambra. We were guided to a near by car park which costed 20 euro for 24 hrs. The Toilet and shower was also very good. I would recommend this hotel for one or two day stay.