Eurostars Gran Vía Hotel

5.0 star property

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Photo gallery for Eurostars Gran Vía Hotel

Rooftop terrace
View from room
Interior
Minibar, in-room safe, desk, soundproofing
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
$106
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Gran Via De Colón 20, Granada, Granada, 18010
  • Place, Granada Cathedral
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪3 min walk‬
  • Place, Alhambra
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪21 min drive‬

Room options

Double Room

9.4 out of 10
Exceptional
(28 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room (With Extra Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room (With extra child bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite (With Views)

  • Sleeps 2
  • 1 Queen Bed

Family Suite (With Views)

  • Sleeps 4
  • 3 Twin Beds

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Suite

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Eurostars Gran Vía Hotel

5-star hotel in Granada City Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Gran Vía Hotel offers 39 air-conditioned accommodations with minibars and safes. This Granada hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Eurostars Gran Vía Hotel features a full-service spa and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance.

Eurostars Gran Vía Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Asador Contrapunto - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Terraza Mirador - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asador Contrapunto
  • Terraza Mirador

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 8 to July 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Fontecruz
Eurostars Gran Vía Hotel Hotel
Fontecruz Hotel
Fontecruz Hotel Granada
Granada Fontecruz
Fontecruz Granada Hotel Granada
Eurostars Gran Via Hotel
Eurostars Via Hotel
Eurostars Via
Fontecruz Granada Hotel
Eurostars Gran Vía Hotel Granada
Eurostars Gran Vía Hotel Hotel Granada

Eurostars Gran Vía Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 716 reviews
Rating 8 - Good. 194 out of 716 reviews
Rating 6 - Okay. 54 out of 716 reviews
Rating 4 - Poor. 24 out of 716 reviews
Rating 2 - Terrible. 19 out of 716 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff at reception and at the breakfast restaurant were really helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruben

Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitri, Malibu

Stayed 1 night in Jul 2025

6/10 Okay

Carmen

Traveled with partner
Liked: Staff & service, amenities
Check in was easy and staff was helpful in parking our car. The room design , specially bathroom design was not practical. The doors were bumping into each other and the floor of the added standing shower was unstable. Very unpleasant shower experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very well located, near many points of interest or walking distance to multiple transportation options and restaurants, there is also a supermarket nearby. But the most amazing thing was the staff attention to details, how they were always available to address our questions of provide orientation / suggestions, great job guys, thanks. We'll be back and recommend to friends & family
Stayed 2 nights in Jun 2025

10/10 Excellent

Aqeel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and helpful. Very clean and peaceful hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Vicki

The staff were fabulous and went out of their way to assist. The breakfast was great. However, my room was dark and gloomy at all times, overlooked a dirty narrow laneway, the air conditioning didn’t appear to work and my room was cold. The carpets in the public area leading to my room were dirty. I was so disappointed by this hotel. At most, 2 stars
Stayed 2 nights in May 2025

6/10 Okay

Curtis

Business traveler
Liked: Cleanliness

So so in Granada

The place is okay but I paid extra for a view of the Alhambra and was told that none were available. But I didn’t get reimbursed. Also some of the services like air conditioning and coffee maker didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Yuslier

Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta el hotel. Super elegante y cerca de todo. ¡Claudia en front desk es la mejor!
Stayed 2 nights in May 2025

8/10 Good

Lamis

Traveled with partner
Liked: Staff & service
Great location near Bib Ramblas, a very hip and fun are. Also very close to the Moorish section of the old town. Would have rated higher except the bathroom configuration caused the glass doors to collide and there was a noxious sewage odor emanating from the drains. The staff addressed the odor quickly once we mentioned the issue.
Stayed 2 nights in May 2025

10/10 Excellent

colin

Fantastic location
Stayed 2 nights in May 2025

8/10 Good

Luma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2025

10/10 Excellent

Jasmine, Ponce

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
What a wonderful location!!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Eliana, Benahavis

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They have a very poor shower condition and the room was noisy because it face a avenue street. I asked them to fix the room because the floor got wet from the poor condition of the shower and they didn’t do anything at all. They should put hanger for towels near the shower. Not my best experience. Didn’t got room upgraded for gold member.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel near sights and dining options. Large room, a bit dated and dark but comfortable. Pleasant, helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service !
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with an excellent specialist restaurant that served maybe the best sole we've had for a long time. The staff are terrific- proud of their hotel, knowedegeable and a pleasure to deal with. Hotel very central, easy access to all that Granada has to offer. Recommend them highly.
Stayed 3 nights in Apr 2025

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Not a 4 star experience

Very dark room as it was facing directly into another building which was very close. Sink in room and bathroom had a set of deadly glass doors which needed to be opened one at a time. AC was still set to heat when it was 25c and had to be reset by front desk. Cobwebs in room and remote TV control out of battery. Breakfast very average.parking is €28 per day and down the road and very tight garage for mid size car
Stayed 4 nights in Apr 2025

8/10 Good

youngman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient but nothing special

Room was fine though a little small don’t think I ever had bed so close to door. We were in alleyway on1st floor (hotels.com special?) which you got some noise at night but not much. Bathroom is bizarre: sink in common area, then open door to narrow passage with 2 doors on left (toilet then shower) and bathtub at end. Nearby cathedral. Roof bar was nice with great views, bartender and vibe nice. Marriott nearby is nicer. When checking in staff was more interested with guest brought over by travel agent because his booking at other hotel was lost.
Stayed 2 nights in Mar 2025