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Marquis Hotels Portago

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Photo gallery for Marquis Hotels Portago

Outdoor banquet area
Lounge
Premium bedding, in-room safe, free cribs/infant beds, rollaway beds
Lobby
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle San Matias 20, Granada, Granada, 18009
  • Calle Navas
    1 min walk
  • Calle Gran Via de Colon
    3 min walk
  • Calle Elvira
    4 min walk
  • Granada (GRX-Federico Garcia Lorca)
    28 min drive

Room options

View all photos for Apartment, 1 Bedroom (3 People)

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Apartment, 1 Bedroom (3 People)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Apartment, 2 Bedrooms (4 People)

Apartment, 2 Bedrooms (4 People) | Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms (4 People)

  • 484 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment, 1 Bedroom (1-2 People)

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Apartment, 1 Bedroom (1-2 People)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

BIBO SUITES PALACIO DE PÓRTAGO

Kitchen
Free WiFi
Air conditioning
Microwave
5.0 out of 5, Exceptional, (3)
The price is $232
per night
$324 total
includes taxes & fees
Jan 1 - Jan 2
BIBO SUITES PALACIO DE PÓRTAGO

About this property

Marquis Hotels Portago

3.5-star hotel in Granada City Center
A bar/lounge, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a ballroom are onsite. Weekly housekeeping is available.
Marquis Hotels Portago offers 20 accommodations with DVD players and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided weekly.
Marquis Hotels Portago features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This boutique hotel also offers laundry facilities, a front-desk safe, and an elevator.

Marquis Hotels Portago is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 11:00 PM (EUR 16.50 per day)

Food and drink

  • A bar/lounge

Family friendly

  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Plaza Isabel La Católica 5 (Hotel Marquis Issabel´s)]
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 16.50 per day (656 ft away; open 8:00 AM to 11:00 PM)
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Portago
Portago Suites
Portago Suites Granada
Portago Suites House
Portago Suites House Granada
Portago Hotel Granada
Marquis Portago Aparthotel Granada
Marquis Portago Aparthotel
Marquis Portago Granada
Marquis Portago
Marquis Hotels Portago Granada
Marquis Hotels Portago Hotel
Marquis Hotels Portago Granada
Marquis Hotels Portago Hotel Granada

Marquis Hotels Portago Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 79 out of 266 reviews" "
Rating 8 - Good. 118 out of 266 reviews" "
Rating 6 - Okay. 43 out of 266 reviews" "
Rating 4 - Poor. 18 out of 266 reviews" "
Rating 2 - Terrible. 8 out of 266 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Yijia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hands down the worst place I stayed for the past decade: the bathroom smells like sewage, check in is not even at the property, the noise from the bars on the street lasts until 3am.

8/10 Good

Gregory, Calgary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A good apartment on the first floor. Faced the street, which had a lot of nightlife and poorly closing windows, leading to a lot of sound coming through. Parking in the centre of Granada is extortionate.

6/10 Okay

Ariel

Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Stayed 1 night in Jul 2022

8/10 Good

Mei Foon Elaine

Stayed 5 nights in May 2022

10/10 Excellent

Grace

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Room comfort
Great communication. Staff very helpful.
Stayed 19 nights in Jun 2021

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness
Granada
Great location, nice sized apartment, all needs were met. Only negative was checking in at a separate location.
Stayed 3 nights in Aug 2020

8/10 Good

Jaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location.
Very spacious and good value in a very good location. The safe didn’t work and wasn’t screwed down so we couldn’t use that. None of the sinks had plugs which meant it was difficult to wash up and we had to shower instead of using the bath. However I would use the apartment again despite these glitches.
Stayed 3 nights in Feb 2020

8/10 Good

Wilfredo Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with just a few suggestions for improvement. Please make sure the cooking utensils are complete as there are no knives to use which could have been very helpful. You could still hear the noise from outside at night as there is a bar so soundproofing the bedroom could be useful and the hot water runs out in the shower after awhile of using it. Usually if you are the second to use it, it becomes cold. Lastly one of the lamps in the room has no light bulb. Otherwise, clean and very central so overall a pleasant stay.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Terrible check in experience. Two different buildings for making check. They lied about having parking space. Impossible to have a good sleep due to all the noise of the people on the street until very very late hours!
Stayed 1 night in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and good location.
Check in was a little awkward as we had to go to the main hotel a few minutes walk away and we’re not told in advance. The apartment was very clean but lacked home comforts, but otherwise it was cleaned well, in a good location and was excellent value for the price. Some great near by bars too, would stay again.
Stayed 4 nights in Nov 2019

10/10 Excellent

Rozitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, quite central
Nice studio but the internet from room 102 is very weak. Plus check in is away from the studio.
Stayed 2 nights in Nov 2019

6/10 Okay

Lieza

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs closer Office
The office isn't at the apartment building so having to walk up a hill with luggage with cobblestone streets was very stressful alone. Checkin was fast and effective but there was noise all night from neighbors and cleaners I'm assuming early in the morning and I had a hard time sleeping. Not horrible but not the best.
Stayed 2 nights in Sep 2019

8/10 Good

JD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was pretty good except there was no ac in bedrooms. One ac was in living area . We had to open the doors of our rooms to get some cold air which was not enough.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The space was roomy, and the kitchen and living area were nice. The beds were comfortable, and I liked the historic building, located right in town. However, the carpets were worn through (better to just remove them entirely), and the bathroom smelled badly of sewage. This may be a problem throughout the neighborhood, as the local fountains in the plazas sometimes had this smell, but they should put a 2,000 flushes tablet in the tank or something to deodorize the toilet!
Stayed 6 nights in Mar 2019

10/10 Excellent

Vonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off site check in
Convenient to most sights. Roomy. Check in at different locale than room
Stayed 2 nights in Oct 2018

4/10 Poor

K, Baltimore, MD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was older and in need of updating, which wasn't a problem considering the low rate we paid. However, our room was on the top floor and had no windows except one skylight, which had a cover haphazardly taped to the frame so we couldn't remove it, meaning no light could get in. Additionally, the toilet started leaking on the second day we were there. We ended up checking out a few days early and moving to a different property. The only redeeming quality was that the staff was very friendly.
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The design of the lobby is excellent. Location is nice. Property is clean and new.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's actually an apartment not a hotel. You have to go to a hotel check in before you can get into the apartment.
Stayed 1 night in Aug 2018

8/10 Good

Monty, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful value in the middle of Granada
First for the price this place was massive. Huge living area, kitchen, and bedroom. The only problem is with such space it is harder to cool off. (Only one AC unit) So a little stuffy at night. Placed in a beautiful area of Granada with a small balcony you are connected to the old style city (one evening I saw a wedding procession coming from a church down the street). Their is no front desk at this property, which can create a little inconvenience, but it's barely a problem. You have to ring in to the main property to get into the building but again only a slight issue with that. The main hotel property is only 2 blocks away and they have a nice complementary breakfast I used the morning I left. Good cleaning service kept the area very well. Being right in the center of Granada your either close to stuff or there are shuttle services or cheap taxis all over the place.(if your going to the Alhambra) A little noisy at night because of a nightclub across the street but if your on vacation that could be a positive. Overall very nice.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big spacious, very clean and modern. Family of 3 had a great stay.
Stayed 2 nights in Jun 2018

2/10 Terrible

Jerrry, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this stinky and smelly apartment
Bathroom has strong sewer backup smell. After we complained, hotel put something in the toilet bowl temporarily. But the smell returned the next day - worst than first - you will vomit if you stay in it for even 5 minutes. This is a sanitary issue the hotel refused to address. Also security safe doesn't work. Asked for iron but was never delivered to us. Apartment does not look like what's shown in photos - plain, old with worn out carpets in lobby. Do yourself a favor and stay away!
Stayed 2 nights in Jun 2018

6/10 Okay

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Address for checkin wasn't actually the building you stay at. It was confusing to find. Hotel was a little run down and our room faced the road so neither of us slept well. It was very noisy though the wee hours of the morning. Definitely noticed that when you book through Hotels.com you end up getting a room that consistently was not their best rooms and typically with no view or facing a noisy street. Ask for a better room upon check in.
Stayed 1 night in Jun 2018