Palacio Gran Vía, Royal Hideaway hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Gran Vía, Royal Hideaway hotel

Interior
Interior
Interior
Spa
Interior detail

Reviews

10 out of 10

Exceptional

Popular amenities

  • Spa
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gran Vía Colon, 14, Granada, Granada, 18010
  • Calle Gran Via de Colon
    1 min walk
  • Hannigan & Sons
    1 min walk
  • Granada (YJG-Granada Train Station)
    18 min walk
  • Granada (GRX-Federico Garcia Lorca)
    26 min drive

Room options

Deluxe Room, Corner (1A-1C)

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Suite (2A3C)

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Connecting Rooms

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Royal Suite (2A4C)

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, City View (1A-1C)

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Suite (2A2C)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Junior Suite (Alhambra 2A1C)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Deluxe Room (Plus)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Junior Suite (Alhambra)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Junior Suite (Alhambra 2A2C)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Balcony

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Suite (2A4C)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

Royal Suite

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

Suite

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Corner

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Royal Suite (2A3C)

  • 646 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed OR 1 Twin Bed

Deluxe Room (1A1C)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Royal Suite (2A1C)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Suite (2A1C)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Connecting Rooms (2 Adults 2 Children)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Connecting Rooms (3 Adults 1 Child)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Deluxe Room (Plus | 1A-1C)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Royal Suite (2A2C)

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Balcony (1A-1C)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Deluxe Room, Connecting Rooms (1 Adult 3 Children)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Similar properties

About this property

Palacio Gran Vía, Royal Hideaway hotel

5-star hotel in Granada City Center
This smoke-free hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and spa services.
Palacio Gran Vía, Royal Hideaway hotel offers 38 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Palacio Gran Vía, Royal Hideaway hotel features a full-service spa and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2023.

Palacio Gran Vía, Royal Hideaway hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Le Bistró - Onsite bistro.
Terraza - Onsite restaurant. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered valet parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Le Bistró
  • Terraza

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number H/GR/01516

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palacio De Gran Vía A Royal Hideaway Hotel
Palacio Gran Vía, Royal Hideaway hotel Hotel
Palacio Gran Vía, Royal Hideaway hotel Granada
Palacio Gran Vía, Royal Hideaway hotel Hotel Granada

Palacio Gran Vía, Royal Hideaway hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 149 out of 162 reviews" "
Rating 8 - Good. 12 out of 162 reviews" "
Rating 6 - Okay. 1 out of 162 reviews" "
Rating 4 - Poor. 0 out of 162 reviews" "
Rating 2 - Terrible. 0 out of 162 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean-Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not speak highly enough of the staff! They are welcoming & accommodating, taking their time to take care of your individual needs & requests. They make the stay personal & do their upmost to make sure you are comfortable & happy during your stay. The hotel is an old bank with some of its existing features in the reception area, the rooftop is phenomenal & it was overall just a wonderful experience. 10/10 would recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Simply perfect
This hotel is simply perfect. Location, service, rooms, amenities, food and etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Prita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have had a better stay. The facilities are pristine and the staff was fully attentive at all times. We had a wonderful 4 night stay and will definitely book here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chengjie

Stayed 1 night in Jul 2024

10/10 Excellent

maja, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at great location with excellent staff. We really enjoyed the attention, the terrace, location, hammam…we will be back!
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable
Stayed 13 nights in Jun 2024

10/10 Excellent

Miral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in Spain-from the welcoming staff to all the small details including a bottle of wine and welcome dish with macarons in our room to arranging an early breakfast in our room due to an early flight and even gifting our daughter a book on the last night-it was truly a five star hotel! Thank you for all of the lovely memories! Highly recommend. The junior suite was beautiful!

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautifully restored builing in a prime location. The hotel was very clean and the hotel staff were friendly and provided excellent service. We stayed in a very large suite which had more than enough space for our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Sol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff always ready to help, great breakfast the hamann is really nice and the terrace is great!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lynne

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent service, excellent restaurant. Hotel was the best we've ever stayed at, would easily return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel! The staff was very attentive and loved the rooftop bar views ❤️
Stayed 2 nights in May 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with superb staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Beautiful hotel, the best service, every detail was perfection!
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant team, beautiful rooftop, would definitely stay here again
Stayed 1 night in May 2024

10/10 Excellent

MAURICIO, Tamarindo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked a room because of the great reviews and pictures of beautiful hotel and rooms but when we got there, we had a room that was very average with a courtyard that anyone could access from the hallway and sit or stand outside our room windows and look directly into our bathroom and bedroom. Zero privacy. Only way to have privacy was to shut the curtains which made our room into a dark cave. Ridiculous. So we asked for a different room and they said the only one they had was an upgrade of $240USD a night. The room was nice but overall cost us over $600 a night, which was twice as much as most hotels. The pictures look better than in person of the entire hotel. Hard to get to. 5-minute walk with with luggage. No direct drop off. Staff was very nice, gave us a welcome drink. Breakfast was good.
Stayed 2 nights in May 2024

10/10 Excellent

Jaleed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Would recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical old bank & beautiful architecture! The staff was outstanding!!
Stayed 3 nights in May 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service
A careful review/audit of how the rooms function should be conducted. Shower function is poor; may consider eliminating tub and create a private toilet area; desperately need counter/surface area for daily use. Lighting controls and dimming function might be considered. Sink mirror should be raised to allow for faucet use, etc.
Stayed 3 nights in May 2024

8/10 Good

FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Property is nice but personnel need training.
Stayed 1 night in May 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palacio Gran Via
We had an amazing stay at the Palacio Gran Via. The service we received while we there was excellent. Alexa, Alex and Daniel were outstanding. The rooftop terrace is fantastic. We will definitely stay here again when in Granada. Our only regret was we couldn't stay longer.
Stayed 1 night in May 2024