Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Palacio Gran Vía, Royal Hideaway hotel features a full-service spa and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).
Palacio Gran Vía, Royal Hideaway hotel is a smoke-free property.
Palacio Gran Vía, Royal Hideaway hotel offers 38 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Valet parking (surcharge)
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Le Bistró - Onsite bistro.
Terraza - Onsite restaurant. Open daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a health club.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
Mobile payments
Security system
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
Property is not currently implementing any enhanced cleaning measures
Smoke detector
Debit cards
Property is not currently implementing any guest safety measures
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.