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Saray Hotel

4.0 star property

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Photo gallery for Saray Hotel

Reception
Restaurant
Reception
Junior Suite | Living area | 32-inch LCD TV with cable channels, TV
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
P Enrique Tierno Galvan 4, Granada, Granada, 18006
  • Plaza Nueva
    ‪19 min walk‬
  • Granada Cathedral
    ‪19 min walk‬
  • Alhambra
    ‪5 min drive‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪26 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room (2 adults and 2 children)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (2 adults and 3 children)

Family Room, Connecting Rooms (2 adults and 3 children) | Minibar, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms (2 adults and 3 children)

  • 474 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Single Room

Minibar, in-room safe, desk, laptop workspace

Executive Single Room

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room with Parking

Minibar, in-room safe, desk, laptop workspace

Double Room with Parking

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

Minibar, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Premium)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Saray Hotel

4-star hotel in Zaidin
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Saray Hotel offers 221 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a 24-hour fitness center, multilingual staff, and ski storage. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Saray Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Saray Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to June 1 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 7 2024 to June 14 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 13 for children
  • Self parking fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Saray
Saray Hotel Hotel
Saray Granada
Saray Hotel
Saray Hotel Granada
Saray Hotel Granada
Saray Hotel Hotel Granada

Saray Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 416 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Plus points, hotel close to bus stops and center. minus points, the hotel is very tired, bedroom very worn. Just 2 coffee pods per day, no milk,no tea. I complained to the hotel but they would not under any circumstances recognise Hotel.com’s membership benefits, they ignored my Plantinum status completely, didn’t even offer a glass of water. In the last 12 months we’ve stayed 36 days in Granada we love it. We have stayed in the Barceló Congress, Senator and Andalucia centre, all were much better with cheaper and much better quality breakfasts, we were treated much better as well. We will be back in Granada soon in 2025 but we will not go back to the hotel Saray, nor would we recommend it. The Hotel Saray was very disappointing, no customer care whatsoever, the other hotels we mentioned are far far superior.
Stayed 10 nights in Dec 2024

8/10 Good

Liza

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Localización muy buena
Stayed 2 nights in Jan 2025

6/10 Okay

Hang

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

judith

Stayed 2 nights in Oct 2024

4/10 Poor

Shadman

Stayed 3 nights in Oct 2024

8/10 Good

Lindsay

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location poor staff
Beware, there was no mention on the website that the pool shuts at the end of September. Only booked this hotel because of the pool. There were various events on in Granada which disrupted the local busses the staff were unable to advise on what what happening in the area
Stayed 3 nights in Oct 2024

6/10 Okay

Nurudeen

Business traveler
Liked: Staff & service
Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered
Stayed 1 night in Oct 2024

8/10 Good

Siddhartha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick, Brossard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

8/10 Good

ahmad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just away from centre but only a 10 to 15 minute walk in. There are a limited number of restaurants nearby but plenty towards the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and located within walking diatance to the town.
Stayed 2 nights in Sep 2024

6/10 Okay

Rose

Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness
We had an amazing stay, it definitely is going through renovations as our room didn’t resemble the ones online. But the location is amazing and the hotel is lovely. It’s a really reasonably priced place, bed and breakfast at that price and quality is impressive.
Stayed 4 nights in Jul 2024

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,nice staff
Stayed 2 nights in Jul 2024

6/10 Okay

Mário

Traveled with family
Liked: Cleanliness, staff & service, amenities
I liked the decoration and aesthetics of the hotel and the staff at the counter. In the 3 days I didn't go swimming in any of them, despite the extreme temperature. because the area is too small for so many people and on top of that there is no separate pool for the kids which makes it even more confusing. The room is satisfactory and so is the breakfast area. But I'm not considering going back.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Short stay in Granada
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good spot in Malaga
Nice Hotel. Fairly central at least for our purposes. Pool was great, lots of seating.
Stayed 3 nights in Jun 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Glenn, North Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel with most staff very pleasant. Internet however is terrible. Had issues with room servicing which was inconsistent. Our concerns aside I would still recommend staying there.
Stayed 5 nights in Jun 2024