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Universal Hotel

3.0 star property

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Photo gallery for Universal Hotel

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Porch
Exterior
Breakfast served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
$65
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
Recogidas 16, Granada, Granada, 18002
  • Place, Calle Gran Via de Colon
    ‪5 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Place, Alhambra
    ‪11 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Single Room

Basic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Basic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Universal Hotel

3-star hotel in Granada City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
Universal Hotel offers 56 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Granada hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Universal Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:30 AM and on weekends between 8:00 AM and 11:30 AM.
Universal Hotel has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (maximum occupancy 4)
  • Covered self parking fee: EUR 22 per day
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

Property is also known as

Universal Granada
Universal Hotel Granada
Universal Hotel Hotel
Universal Hotel Granada
Universal Hotel Hotel Granada

Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 393 reviews
Rating 8 - Good. 146 out of 393 reviews
Rating 6 - Okay. 45 out of 393 reviews
Rating 4 - Poor. 18 out of 393 reviews
Rating 2 - Terrible. 3 out of 393 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lesley

Traveled with partner
Liked: Cleanliness, staff & service
This was OK but not great. Room (108) was very dark and we found it quite noisy. We were disappointed not to have the facility to make a hot drink in our room. However, it was OK for a couple of nights.
Stayed 2 nights in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Kleber

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A modern hotel center of historic district

Location is amazing , center of all the landmarks walking distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Zeenat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, super comfortable beds and pillow, smart TV (for YouTube), friendly staff. Highly recommended!
Stayed 3 nights in Sep 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable around the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Raishiel

Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Stayed 13 nights in May 2025

4/10 Poor

Juan Diego

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We found underwear under the bed and the reception did not say much.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ozlem

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. It was a good chose to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Ghayth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Conveniently located, quite and safe.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect!!
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendido x Borja! Excelente en todo su servicio, amabilidad y calidez! Volvere
Stayed 3 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cristy

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel desk.
Stayed 1 night in Dec 2024

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay,great service!
Stayed 5 nights in Dec 2024