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La Maison 20 Degrés Sud - Relais & Châteaux

5.0 star property

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Interior
Sports facility
Restaurant
Room (charm) | Minibar, in-room safe, iron/ironing board, free WiFi
Room, Beachfront | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Breakfast included
  • Room service
$834
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
Coastal Road, Pointe Malartic, Grand-Baie
  • Place, Grand Bay Beach
    ‪4 min drive‬
  • Place, Merville Beach
    ‪6 min drive‬
  • Place, Pereybere Beach
    ‪8 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪59 min drive‬

Room options

View all photos for Suite (Austral)

Suite (Austral) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Austral)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Beachfront

Room, Beachfront | Minibar, in-room safe, iron/ironing board, free WiFi

Room, Beachfront

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (charm)

Room (charm) | Minibar, in-room safe, iron/ironing board, free WiFi

Room (charm)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Suite

  • Bay view
  • Sleeps 2
  • 1 Double Bed

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About this property

La Maison 20 Degrés Sud - Relais & Châteaux

5-star Grand-Baie hotel close to Grand Bay Beach
Catch some rays at the beach or spend the day relaxing at La Maison 20 Degrés Sud - Relais & Châteaux's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
La Maison 20 Degrés Sud - Relais & Châteaux offers 36 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies. 40-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secret Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At La Maison 20 Degrés Sud - Relais & Châteaux you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers a hot tub, a steam room, and a fitness center. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in July 2020.

La Maison 20 Degrés Sud - Relais & Châteaux is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Maison 20 Degrés Sud - Relais & Châteaux has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Books
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Built in 2005
  • Colonial architecture
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 100
  • Christmas Eve (December 24) Gala Dinner per child: EUR 100 (from 12 to 17 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (from 12 to 17 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • COVID-19 testing fee (antigen/rapid screening): EUR 6 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property

Property is also known as

20 Degrés Sud
20 Degrés Sud Grand Bay
20 Degrés Sud Hotel
20 Degrés Sud Hotel Grand Bay
20 Degrés Sud Hotel
20 Degrés Sud Grand-Baie
20 Degrés Sud Hotel Grand-Baie

La Maison 20 Degrés Sud - Relais & Châteaux Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 94 reviews
Rating 8 - Good. 27 out of 94 reviews
Rating 6 - Okay. 5 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

My wife and I had a great stay. The rooms are great and the food was amazing.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the early check-in after my long flight from Canada (via Amsterdam).
Stayed 4 nights in Dec 2018

8/10 Good

charlotte, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but expensive and small rooms!

Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!
Stayed 7 nights in Aug 2018

10/10 Excellent

Natasha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique hotel with very pleasant staff

Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.
Stayed 3 nights in Aug 2018

10/10 Excellent

Emanuele, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotellerie, good food, great hospitali

Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Wonderful, with a few problems.

Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.
Stayed 3 nights in Aug 2018

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Dishonest and sorely mistreated!!!!

I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent. Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes. I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu. I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic rooms poorly designed and look right into main pool area - upgraded and had a great time
Stayed 6 nights in Mar 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely isolated hotel, with nice friendly staff, private beach and good food

4/10 Poor

grahame, woking

Disliked: Staff & service

Not 5* by any stretch........too many rules

Despite email confirmation prior to travel didn’t get room we thought we’d booked. Spiralled downward from there; too many petty rules quoted to us on arrival and to cap it all was told to re-park my car as policy says cars must be reveresed into spaces. Checked out after 1 night of 4 night stay. It felt that guests got in the way of the hotel, it’s policies and tbe staff. Could be such a brilliant place but reminded me of being at school. Avoid.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time in an elegant resort

Amazing staff, wonderful facilities, super super tasty food, great location, peace and quiet... you couldn’t ask for more if you’re looking for some relaxing, peaceful, quiet and wonderful time in an elegant location. The staff is absolutely amazing and have truly made our stay very special by taking care of us! Thanks a lot for everything!!
Stayed 3 nights in Dec 2017

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boutique hotel

Great service, great food, great location! Had a fantastic stay here, can't recommend it enough we had suite 3 with views over the bay.
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

A&L, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful small sophisticated hotel

We have just returned home to the UK after 10 blissful days staying at 20 Degrees Sud. I would describe it as a small boutique hotel with the décor and feel of the colonial era and at times it does feel like you have been transported back to the 19th century when you are sitting in a rattan chair by the pool having your cocktail served by a liveried waiter, but of course it has all the modern facilities you could want. We stayed in one of the superior beachfront rooms, although in our case it was actually beach facing rather than beachfront, but it was very spacious with a large balcony and queen sized bed and we couldn’t fault it. I understand the standard rooms are quite compact so it would be worth comparing space against price before making your booking. The private beach facing the bay is small but wonderfully maintained and they supply a free boat taxi service to Grand Baie town several times a day and also include snorkelling trips to the reef at 10am and a range of canoes, paddle boards and a small sailing catamaran for customers’ use. There is also the Lady Lisbeth which is a 100 year old pleasure boat moored on their jetty which can be hired for romantic dinners – at a price. We opted for half board which is recommended as the hotel is situated in a mainly residential area and there are no restaurants or shops nearby. Dinner can be taken in the restaurant overlooking the beach or on the terrace by the pool (often accompanied by local musicians) and each meal

10/10 Excellent

Mark, New Lothrop, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to relax and unwind

We were there on our honeymoon and it was a perfect place to relax and enjoy the sun and beach. The staff was very helpful with any questions we had. The food was excellent and we enjoyed having the different suggestions of the day besides the normal menu. The rooms were very clean and comfortable. It was a beautiful and quiet place to just relax and enjoy your stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Navita

Small Charming hotel, pricey for a 4*

My wife and I stayed here for 4 nights in Nov 2016. We arrived in the evening 730pm and the check in took longer then expected. They had said the room wasn't ready although it states check in time is 3pm! We had booked the charming room and it was quite small - the bathroom was bigger then the bedroom! The room features were beautiful almost like staying in at Soho Farmhouse - white washed rooms with shabby chic furniture. We had half board - breakfast and dinner included. it was a continental Breakfast with special orders of egg so not much really. Dinner was lovely and some good options however a lot of the items on the menu are not included in the half board. Also if your hungry after 930pm then you're kind of stuck as the kitchen closes no in room dining and your in a remote area which means you can't go anywhere. The beach is small but has a beautiful view of the bay, can be windy at times. Watersport are complimentary although didn't get a chance to do any. Boat shuttle available into town however its a shabby boat which didn't seem safe! A charming hotel with a games room and a very big library of books with traditional games back gammon, large chess board etc. A nice place if you don't want to leave the hotel however it is rather small and we were the youngest couple there (Aged 30-35) A lot of insects around the premises - i saw a snake crawling up the stairs as i went to my room! but thats natural right in a place like Mauritius

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

I emailed before we arrived that our flight to Mauritius was arriving at 0600.We arrived at 0730 to be greeted by Vic, the service relations manager with coffee and breakfast, she told us our room was not available until 1400 but she had made another room available for us to sleep and shower in after our overnight flight. What a greeting!! We were so impressed that we changed our stay to half board and enjoyed four fantastic dinners. The location of the hotel is on the beach across the bay from Grand Bay, there is a free shuttle boat 4 times a day to the town. The hotel provides free snorkling, afternoon tea and bike hire. We can not recommend this hotel to highly, facilities location and most of all superb staff. Brian Potter

10/10 Excellent

alicd, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel with a boutique atmosphere

A perfect best from which to make the most of a stay in Mauritius. Rooms are lovely and spacious, spotless, breakfast is plentiful, staff are super-polite, friendly and will help with anything, including finishing and booking anything you need on the island. 4pm afternoon tea is a nice touch, evening dinner is delicious, varied and beautifully presented, well worth the half-board and a lovely atmosphere to come back to. Windy spot so wander around the coast/bay to find paradise beaches.

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel

We stayed for a week at the end of May and have a brilliant time. The hotel has real character and the food was absolutely fantastic. I actually proposed here and the staff were incredibly helpful in arranging a special night for the occasion. Sadly it was too windy every day I was there to go on the Lady Lisbeth for a private meal but thanks to the thoughtful staff (particularly Marcel) I ended up with something even better. As the private beach is roughly East facing it can be a bit windy, nice if you get a bit hot on the beach but if you want something more sheltered there's a massive, and surprisingly quiet, public beach call Mont Choisy just a five minute cycle away which we went to a few times to watch the sun set. Absolutely brilliant stay and I would definitely recommend.

10/10 Excellent

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

The hotel is really nice style and comfy .the staffs are nice and friendly . The room is a bit small but it's nice and the bed is comfy . The bathroom is just a curtain between the room and it's clean . Need to shut the door properly for the AC . The wifi always disconnect . The beach is really small and not enough spaces . The breakfast not much choice but it's good quality . I am quite happy with this hotel .

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is place is amazing