An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge.
37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
An indoor pool and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Best Western Pony Soldier Inn & Suites features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Flagstaff hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.
Best Western Pony Soldier Inn & Suites is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Things to do
Hot tub
Indoor pool
Ski passes
TV in common areas
Family friendly
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Computer station
Outdoors
In a national park
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
2 floors
3 buildings
Built in 1962
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
37-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available
Children and extra beds
Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
Pet fee: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff
Best Western Pony Soldier Inn & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 497 out of 1007 reviews
10 - Excellent
497
Rating 8 - Good. 273 out of 1007 reviews
8 - Good
273
Rating 6 - Okay. 122 out of 1007 reviews
6 - Okay
122
Rating 4 - Poor. 69 out of 1007 reviews
4 - Poor
69
Rating 2 - Terrible. 46 out of 1007 reviews
2 - Terrible
46
8.4/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Deborah, Tacoma
Apr 18, 2025
Liked: Property conditions & facilities
Deborah
Stayed 1 night in Apr 2025
6/10 Okay
Frederick
Traveled with family
Apr 16, 2025
Liked: Cleanliness
Disliked: Room comfort
"Queen" rooms have only "full" sized beds.
The stay overall was good. However, I was dissatisfied that the "QUEEN" room did NOT have a QUEEN SIZED BED!
I notified the front desk that it only had a FULL sized bed and was told that was the size bed in all the QUEEN rooms!
So, an otherwise good stay was diminished by BAIT and SWITCH false advertising, which was quite stupid of them to do because people usually don't like being lied to and if their room description was honest, I would have paid the extra $10 for the KING room, because I'm 6'1" 295 lbs and my wife is not tiny so it would have been well worth it. It seems really stupid to think I will have to ask what size bed a queen room has in it from now on, but many people don't even know there's a difference but my feet hung over the end of a 74" full but fits an 80" queen nicely.
Frederick
Stayed 2 nights in Apr 2025
6/10 Okay
Pablo
Apr 16, 2025
Pablo
Stayed 1 night in Apr 2025
4/10 Poor
Jeffrey
Apr 15, 2025
The property is old. Single queen room is tiny tiny tiny. No coffee maker in the room. Charged $25 for a pet at the hotel after paying what I thought was a pet rate through Travelocity. So total stay was $175 which, for this place, is highway robbery.
It is a place to sleep. We checked into the room and the room had a bad odor. So we asked for another room. The new room was ok. BUT my kids LOVED the indoor pool and spa!!
Room was clean but very small. Had queen bed that just fit. Bathroom was also very small, almost cramped feeling. Located on route that parallels multiple train tracks so heard trains frequently. No coffee maker in room.