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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Relax on the patio with a clear view of the surrounding landscape, surrounded by tables, chairs, and lush greenery.
Situated near a road, this hotel offers a view of the surrounding landscape and a mountain in the background.
Relax in our spacious lobby with a comfortable seating area, featuring a sofa, armchairs, and a coffee table.
Enjoy meals in this stylish dining area with a fireplace and large windows.
Relax by the pool surrounded by a comfortable seating area and a clear view of the water.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping

Explore the area

Map
3030 E Route 66, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪5 min drive‬
  • Flagstaff Medical Center
    ‪6 min drive‬
  • Lowell Observatory
    ‪8 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 374 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Pony Soldier Inn & Suites

Flagstaff hotel with indoor pool
An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pony Soldier Inn & Suites features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Flagstaff hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Pony Soldier Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1012 reviews
Rating 8 - Good. 276 out of 1012 reviews
Rating 6 - Okay. 122 out of 1012 reviews
Rating 4 - Poor. 69 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah, Tacoma

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Frederick

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

"Queen" rooms have only "full" sized beds.

The stay overall was good. However, I was dissatisfied that the "QUEEN" room did NOT have a QUEEN SIZED BED! I notified the front desk that it only had a FULL sized bed and was told that was the size bed in all the QUEEN rooms! So, an otherwise good stay was diminished by BAIT and SWITCH false advertising, which was quite stupid of them to do because people usually don't like being lied to and if their room description was honest, I would have paid the extra $10 for the KING room, because I'm 6'1" 295 lbs and my wife is not tiny so it would have been well worth it. It seems really stupid to think I will have to ask what size bed a queen room has in it from now on, but many people don't even know there's a difference but my feet hung over the end of a 74" full but fits an 80" queen nicely.
Stayed 2 nights in Apr 2025

6/10 Okay

Pablo

Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

The property is old. Single queen room is tiny tiny tiny. No coffee maker in the room. Charged $25 for a pet at the hotel after paying what I thought was a pet rate through Travelocity. So total stay was $175 which, for this place, is highway robbery.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Exceptional service checking in. Staff was very friendly and professional.
Stayed 1 night in Apr 2025

8/10 Good

Ann-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Brenda

Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline, McPherson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant wait to come back
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family

It’s a place to rest and move on…

It is a place to sleep. We checked into the room and the room had a bad odor. So we asked for another room. The new room was ok. BUT my kids LOVED the indoor pool and spa!!
Stayed 1 night in Mar 2025

8/10 Good

Becky

Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was the winner, hands down.
Stayed 1 night in Mar 2025

4/10 Poor

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower didn’t work
Stayed 1 night in Mar 2025

8/10 Good

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

????

Everything was wonderful
Stayed 3 nights in Mar 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean but very small. Had queen bed that just fit. Bathroom was also very small, almost cramped feeling. Located on route that parallels multiple train tracks so heard trains frequently. No coffee maker in room.
Stayed 1 night in Mar 2025

10/10 Excellent

ALEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good budget option

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025