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West Inn NAU - Downtown Flagstaff

2.0 star property

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Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Exterior
Combined shower/tub, eco-friendly toiletries, towels, soap
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
820 West Route 66, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪3 min walk‬
  • Thorpe Park
    ‪15 min walk‬
  • Lowell Observatory
    ‪17 min walk‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 Queen Bed

  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 2 Queen Beds

  • Mountain view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

West Inn NAU - Downtown Flagstaff

Flagstaff motel walkable to Northern Arizona University
Along with a 24-hour front desk, this smoke-free motel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
West Inn NAU - Downtown Flagstaff offers 30 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate sitting areas. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
West Inn NAU - Downtown Flagstaff features a garden and express check-out. Public areas are equipped with complimentary wireless Internet access. Complimentary secured self parking is available on site.

West Inn NAU - Downtown Flagstaff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Secured, uncovered extended parking on site (USD 10 per night)

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Budget Host Flagstaff
Budget Host Inn Flagstaff
Budget Host NAU Downtown Flagstaff
Budget Host NAU
West Nau Flagstaff Flagstaff
Hotel West Inn NAU Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Motel
Budget Host Inn NAU / Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Flagstaff
West Inn NAU - Downtown Flagstaff Motel Flagstaff

West Inn NAU - Downtown Flagstaff Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 230 reviews
Rating 8 - Good. 57 out of 230 reviews
Rating 6 - Okay. 35 out of 230 reviews
Rating 4 - Poor. 23 out of 230 reviews
Rating 2 - Terrible. 40 out of 230 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Londri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm always left alone and the front desk person always has things ready for me.
Stayed 1 night in Feb 2025

6/10 Okay

Laurie

Traveled with family
Nice reasonable place
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid

It was pretty stingy, their towels were the size of dish cloth, the heater worked really well though. Parking was good, definitely bring your own soap, they don’t really have any. I’m not picky when it comes to beds, but it was decent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I know with the price of room i didnt expect the Quechan Casino Resort nor the exceptional service, but we drove in and hadnt even got off main road when the rep started flashing us and waving his arms yelling you can not park here. Not a hello WELCOME he just kept going off about our ATV and trailer. Did not even give us a chance. My husband got upset because he had to get off main road. My husband and i were not going to park there. We were gonna check in and ASK where we COULD park. I went in to pay and get key. We parked very flustered. I got down and asked if we could get a room close to our vehicle he said no and sent us to the end of room row. He didnt let us pull in and park by our room to unload belongings, we had to carry everything far in the cold and very dark area. I went in to pay and the same rep and asked if he could see my vehicle by camera. His reponse was theres no gangsters around here and there are way more expensuve than my truck trailer and ATV so why was i worried. Theres far more expensive cars than mine. I should of walmed away and left but we were hungry and tired from driving ALL day. Beds were not comfortable, sounded like you were sleeping plastic bags. Stiff mattress, . I coul here right tgru the walls. Here everything outside til about 12 am.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this place to anyone.

It was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager helped me out with my room and made sure I was taken care of accordingly. Will def be back
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service and pet friendly

Check-in was really easy the night staff gentleman, really respectful, honest, and in a good mood really nice and went over and beyond for me and for my service animal
Stayed 1 night in Jan 2025

8/10 Good

jacob

Stayed 2 nights in Jan 2025

8/10 Good

Abbey

Stayed 1 night in Jan 2025

2/10 Terrible

James

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Kendall

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ricardo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty floors are sticky the table in the room was crazy sticky also... Random stands on the ceiling and on the bed. Also there was some blood stains in the bathroom.. the door to the bathroom was also had random stains on it
Stayed 1 night in Jan 2025

10/10 Excellent

Elyshia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

RENEE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lock to the adjoined room was broken, the latch locks was not intact but the holes were there, the mirror in the room was broken, the shower curtain was filthy & the hooks were rusted, the counter top was broken in 2 places and was poorly glued, ants in the room which was odd for winter. The outside parking lot lights were on when we checked in, an hour later it was pitch black. We had our dog and it was very creepy to take him out in pitch black!!! The walls were thin and we could hear conversation from the next door room.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

lyubov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and social with customers. The property and surrounding areas are quiet. I will return again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Lowell Observatory and downtown. Super easy parking in front of room; heater (it was a cold night!) worked very well; very friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service
good place
Stayed 2 nights in Oct 2024