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Embassy Suites by Hilton Flagstaff

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Reception
Outdoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪10 min walk‬
  • Riordon Mansion
    ‪12 min walk‬
  • Flagstaff City Hall
    ‪14 min walk‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, 2 Bathrooms

42-inch flat-screen TV with cable channels, TV

Suite, Multiple Beds, 2 Bathrooms

  • 460 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed (2 Rooms)

7.8 out of 10
Good
(25 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 2 Double Beds, Non Smoking (2 Rooms)

8.0 out of 10
Very good
(51 reviews)
  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 460 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 460 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.8 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 460 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Drury Inn & Suites Flagstaff

Pool
Hot Tub
Breakfast included
Pet friendly
4.7 out of 5, Exceptional, (1541)
The price is $126
per night
$140 total
includes taxes & fees
Feb 1 - Feb 2
Drury Inn & Suites Flagstaff

About this property

Embassy Suites by Hilton Flagstaff

Flagstaff hotel walkable to Northern Arizona University
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a spa tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Flagstaff provides a spa tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Flagstaff has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Ski passes
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 187 out of 1002 reviews" "
Rating 4 - Poor. 128 out of 1002 reviews" "
Rating 2 - Terrible. 94 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, amenities
.
Stayed 2 nights in Sep 2024

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth it anymore!
Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rips in furniture and bugs in tub. Staff said they were do for renovations next month. Still should have been at least clean. Staff was amazing though
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
There was a kinda shady other hotel near by.
Stayed 1 night in Jun 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
Out of everything
The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.
Stayed 1 night in Oct 2024

6/10 Okay

Michiya

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor does not look good.
Stayed 1 night in Oct 2024

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible…very very disappointed
Stayed 2 nights in Oct 2024

8/10 Good

Alana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the proximity to downtown and NAU
Stayed 1 night in Oct 2024

2/10 Terrible

Crystal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked into the room many things were awry, to include the sofa bed not being put together (the cushions were dirty and piled on the other side of the room. Someone’s left overs were still in the refrigerator, the lampshade was completely crooked and the bathroom ceiling had black mold spots on it. My husband proceeded to clean all of the surfaces with bleach wipes and I do not believe that room has been cleaned frequently. The following night we found out why the bathroom has black mold: At about 11:40 p.m. we heard rushing water coming from the bathroom. Water was pouring out of the light fixture of the bathroom ceiling, soaking the room. When we called guest services they apologized for the inconvenience and brought us extra towels so we could clean it up. We cut our stay there a day short and when we checked out I once again informed the front desk about the bathroom flooding/mold/etc and cleanliness of the room. She was dismissive, and didn’t seem interested in our account of what happened. Needless to say, we will not be visiting this location anymore for further visits. No offer was made for us to change rooms or even be compensated for our inconvenience, apart from giving us a couple of bottles of water and two bags of chips. For something with the Hilton name behind it, it was beyond disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gabriel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed in countless Embassy Suites and this is the worst. Can’t believe it’s in the chain or tied to Hilton. Cracks in ceiling and lots of active mold growing in bathroom and living room ceiling (all pictured to post elsewhere). Carpet was worn out and dirty, couches looked like second hand store furniture, stains on cushions, and tears on arms. Also, milk was sour at breakfast to the point several other guests were warning people as they were getting their breakfast. A man came out and looked at it from the kitchen but I didn’t see him change anything. Overall just a tired and worn out property that shouldn’t be compared to other Embassy Suites. I would never stay here again, and if this was my only experience with the brand, I’d never try a different one.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and staff uninterested in helping. Check in took close to an hour late in the evening with small children as they could not find the Expedia reservation—which Expedia was emailing me to confirm daily including during that time. I think they oversold and were simply scrambling, but when I book a room for my large family, I expect to have that, not be split into two random rooms in an arrangement that does not work for us. Staff member repeatedly left the check in process to take phone calls, etc. Parking lots were dark and felt unsafe at night, particularly around the rear of the building.
Stayed 1 night in Oct 2024

4/10 Poor

Beth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Traveled with family
Disliked: Property conditions & facilities
Dirty, bathroom mold, torn furniture, missing curtains, stain on carpet.
Stayed 2 nights in Sep 2024

6/10 Okay

Anita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was limited options. No bacon or muffins. The check in was slow. There was no one to greet me and when the staff came back, they did not acknowledge me and had a discussion with a co-worker. The hotel in general seemed unkept. Will not return, lots of other options for the same price or less.
Stayed 1 night in Sep 2024

6/10 Okay

Marianne

Liked: Staff & service, amenities
Sheets had tears and bathroom wasn’t very clean
Stayed 1 night in Sep 2024

2/10 Terrible

Carl

Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

6/10 Okay

Bruce

Traveled with family
Okay for a night
Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.
Stayed 1 night in Sep 2024

6/10 Okay

April

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Juan

Traveled with family
Disliked: Property conditions & facilities
7.0
It´s ok. Maybe a 7 overall. Need a little maintance
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Traveled with family
Slumming it
The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Christine, Cave Creek

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major renovations
Stayed 2 nights in Aug 2024