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Embassy Suites by Hilton Flagstaff

3.5 star property

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Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Outdoor pool
Reception
Reception
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪10 min walk‬
  • Flagstaff Extreme
    ‪4 min drive‬
  • Lowell Observatory
    ‪5 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, 2 Bathrooms

42-inch flat-screen TV with cable channels, TV

Suite, Multiple Beds, 2 Bathrooms

  • 460 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed (2 Rooms)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 2 Double Beds, Non Smoking (2 Rooms)

  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 460 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 460 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 460 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Front of property

Drury Inn & Suites Flagstaff

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1612)
The price is $175
per night
$195 total
includes taxes & fees
Apr 26 - Apr 27
Drury Inn & Suites Flagstaff

About this property

Embassy Suites by Hilton Flagstaff

Flagstaff hotel walkable to Northern Arizona University
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a hot tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Flagstaff provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Flagstaff has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Ski passes

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Berta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berta
Very neat and quiet, breakfast was awesome, made to order omelette! everything we needed to take care off, were all nearby. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very pleasant and clean
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived at the time I was supposed to check in I had to wait 3 hours in the reception area because my room was not ready, when I finally got the room with 2 beds 2 rooms, the armchairs in the living room were so dirty that it was disgusting to sit, the bed sheets with yellow stains, the walls of the shower dirty. The time they give you for the included breakfast is so short that people are crowded and you have nowhere to sit.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service
excellent breakfast
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Kimberly, Tucson

Stayed 1 night in Jun 2024

4/10 Poor

Danielle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all, I do want to note that the staff was friendly and kind and were doing the best they could. The facilities definitely need some renovation as the overall experience was much less than what I expect from an Embassy Suites. They ran out of towels, the fridge didn't work, the heating system would keep blowing hot air even when it shouldn't, etc. There were several issues that made for it to be an experience that was below my expectations, especially for the price point. The breakfast was solid, however, there was not enough seating to serve the guests.
Stayed 1 night in Dec 2024

6/10 Okay

Cecilio

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not very clean and deficient room service
The hotel is ok the room is kind of outdated with an old carpet that was smelly on top of that the room service didnt clean the bathroom during a 3 night stay and didn't replace dirty towels, we have to go and ask the room service once we were back for the clean ones
Stayed 3 nights in Dec 2024

4/10 Poor

Caroline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is old/dirrty/ripped. The mattress is old/sunk in the middle. Housekeeping doesn’t clean for the second day stay! Took out the dirty towels but not replace them! We have to go to front desk to ask for towels/toilet paper etc. We reported the light not working as soon as we arrived, was told that it’s too late to have a new bulb, but the next night it’s still not replaced!!!
Stayed 2 nights in Dec 2024

8/10 Good

Jaime

Stayed 1 night in Dec 2024

4/10 Poor

Charisse

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I thought rooms were renovated based on the pictures. I did not feel comfortable. Priced too high for an old dated hotel. Couch fabric was torn.
Stayed 1 night in Dec 2024

10/10 Excellent

martha, Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fits my needs
Stayed 1 night in Dec 2024

4/10 Poor

Zehrakhanu

Stayed 1 night in Nov 2024

2/10 Terrible

Erica

Stayed 1 night in Oct 2024

4/10 Poor

Cuyler

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Eliseo Roberto

Stayed 1 night in Dec 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Windy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay ever.
It was terrible, way over priced for how run down and dirty it looked, the furniture was old and falling apart, fabric was dirty looking & torn, and the beds were hard. Slept terrible it was noisy with the loud traffic going by outside and every time a person in the room next to us used there bathroom it was so loud it sounded like construction going on next door. Worst stay I’ve had anywhere, especially for how over priced it was! It should have been Motel 6 price. Very disappointed!
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Stayed 1 night in Nov 2024

4/10 Poor

marleny

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay here again!
The property was okay and in a good location but outside the trash cans were full the entire weekend, never picked up for 3 days! The hotel is on the older side which we don’t mind but it was dirty! The room carpet and furniture wasn’t clean especially the bathroom! I had to disinfect everything and clean! I was too embarrassed to ask to be moved. The price was okay but on the expensive side which should be because they don’t seem to take well care of the hotel. The other issue we experienced was the elevator not working and when we asked the front desk the lady said “oh yeah that is normal. Sometimes our elevator stops working and it needs to be reset but we have stairs”. I stood there with my hands full of bags and my kids…. I literally had to ask her “so will it get fixed”? And she hesitated to respond so I just said: “can you please call someone”? I have two kids and grocery bags and we’re on the 3 floor so we can’t do the stairs. She finally said yes and it hit fixed in about 30 mins. But serious okay I had to ask her?! Wow The only thing nice was again the location and the fact that they give you two complimentary drinks to 2 adults if checked in with the exception of the day you checks out.
Stayed 2 nights in Nov 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Dorothey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, but that is where it ended. The grounds were cluttered with trash. The common areas of the hotel were filthy, trash cans over flowing, dirty carpets. Our room, the furniture was stained, frayed and worn out. The floors were dirty, the tile in the bathroom was grimy. Very disappointing for the amount we paid. Also, the hotel does do ‘cash’ transactions, but refused to accept cash for their little store. There was no sign that it was cashless. Unacceptable to not accept legal tender for goods. Will not be staying here again.
Stayed 1 night in Nov 2024