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Grand Canyon Railway Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Grand Canyon Railway Hotel

Lobby sitting area
Exterior
Indoor pool
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool

Explore the area

Map
235 N. Grand Canyon Blvd., Williams, AZ, 86046
  • Canyon Coaster Adventure Park
    ‪15 min walk‬
  • Kaibab National Forest Headquarters
    ‪20 min walk‬
  • Bearizona
    ‪6 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪38 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Living area | Flat-screen TV

Standard Suite

  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Canyon Railway Hotel

3.5-star Williams hotel with coffee shop/cafe
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Williams hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Canyon Railway Hotel provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers an arcade/game room, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Grand Canyon Railway Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Spensers Pub - Onsite pub.
Fred Harvey Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 17.50 for adults and USD 13.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fred Harvey Restaurant
  • Spensers Pub

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Hot tub
  • Indoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.50 for adults and USD 13.25 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Canyon Railway Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Williams
Grand Railway Hotel
Hotel Grand Canyon Railway
Hotel Railway
Railway Grand Canyon Hotel
Railway Grand Hotel
Railway Hotel
Railway Hotel Grand Canyon
Fray Marcos Hotel
Grand Canyon Railway
Hotel Grand Canyon Railway
Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel Williams

Grand Canyon Railway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1178 reviews
Rating 8 - Good. 311 out of 1178 reviews
Rating 6 - Okay. 114 out of 1178 reviews
Rating 4 - Poor. 31 out of 1178 reviews
Rating 2 - Terrible. 23 out of 1178 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Forrest

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wait time to check in was over an hour and I was nearly late to the polar express ride with my family.
Stayed 1 night in Dec 2024

6/10 Okay

Justin

Traveled with family and small children, Traveled with family
Very slow at check in counter. I think one of the employees was new and needed a lot of assistance. I also was dissappointed that the hot chocolate on the polar express was cold. Thats a lot of money to spend for a family of 4 to get cold hot chocolate. Almost everyone sitting around us either committed on it or i could tell from the expression on their face.
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Williams
Great location and close to everything. Nice staff. Good food options.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zona, Tonalea

Traveled with family
Liked: Staff & service, property conditions & facilities
Very nice. But it should be, it was quite pricey.
Stayed 1 night in Dec 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The link I was sent opened in Safari. A little box on the left of the screen was not visible and I did not know it had to be checked to complete the first page of check in. Coped the link and opened in Chrome and saw what the problem was and able to fix it in Safari. Large crowd at the front desk. With plenty of staff on hand it only took a few minutes to get me key cards! Great staff and they answered all my questions! Polar Express train is running so lots of guests on the property. Great place for Christmas!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

8/10 Good

Kerrie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Great place to stay. The beds however were about 5 years past their useful life. Pillows were horible
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. With good amenities
Stayed 1 night in Nov 2024

10/10 Excellent

JILL

Stayed 2 nights in Nov 2024

10/10 Excellent

Bonny

Great Hotel
Visit to Grand Canyon
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really immersed you in the Polar Express experience.
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little town, good restaurants, close to gc
Stayed 2 nights in Nov 2024

10/10 Excellent

Elise, Chino

Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and staff was awesome. Water in the shower was sometimes luke warm and the beds were a little stiff but overall it was a great place to stay and kids loved it. Decorations all around looked amazing and magical. We would stay again ☺️
Stayed 4 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, layout took some getting used to, but we figured it out. Great Christmas decorations, and carols were great.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Traveled with family and small children
Liked: Cleanliness
Good for families on a budget and those who want the convenience of being close to the train to Grand Canyon.
Stayed 1 night in Nov 2024

8/10 Good

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came for the Polar Express Train Experience. We had decided at the last minute to stay at the hotel. Glad we did as it was easy for getting ready for the train and walking around afterwards. The worst part is I would NOT recommend the dinner at Fred Harvey. It was TERRIBLE!! We did get refunded. However this restaurant is NOT set up for the number of people they’re doing for the Polar Express. We bought the food tickets in September but they were allowing walk-ins. When we came in at 7:40pm they were out of most food. Salad bar was empty of food and plates. There were two lines for hot food. 1 line had 1 guy making individual pasta orders! My husband stood in line for 30 minutes for pasta. Gave up. Went back when the line went down. Waited 20 minutes again. Then cook said he had to leave for 5 minutes to wash pans. This is NOT how you serve the masses. The other hot food was gross. This was by far the worst restaurant experience we’ve had at a place. If you’re serving kids - most like pasta - you don’t have one person making individual pasta dishes!!! You make mass quantities of spaghetti. You’ve been doing this for years but it felt like this was the first weekend the restaurant was open. I don’t think Fred Harvey would have approved. Everything else about the stay was great.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024