Holiday Inn Express Flagstaff, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Flagstaff, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Lobby sitting area
Outdoor pool, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Heritage Square
    3 min drive
  • Denny's
    2 min walk
  • Flagstaff Bus Station
    2 min drive
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    9 min drive

Room options

Standard Room, 2 Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Flagstaff, an IHG Hotel

Flagstaff hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Holiday Inn Express Flagstaff, an IHG Hotel offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Express Flagstaff, an IHG Hotel provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Flagstaff, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 904 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 0.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews" "
Rating 8 - Good. 278 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 32 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Stayed 1 night in Aug 2024

2/10 Terrible

Courtney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I need them to return the $250 charge they put to my card for the housekeeping saying the room smell like smoke. I'm a healthcare professional who stays there regularly to manage my flag staff lab. Unfortunately they put me in an adjoining room. I don't know if maybe the girls in the next room smoked, but I had to put a towel at the bottom of the door, to not hear the girls so loud that night. Maybe the girls in the next room smoked and it seeped into my room. However this is very discouraging highly disappointing. In fact, I should have asked to not have been charged for the room at all, and instead I paid a good price for the room, Plus was penalized 250 for smoking that I did not do.
Stayed 2 nights in Sep 2024

8/10 Good

Maritza, Surprise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quick check in and out. Not sure if the room was completely clean, bathroom didn’t look clean, it was a pair of socks hanging in the shower curtain. Shower tub with hairs. Beds clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

8/10 Good

David, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Beth

Stayed 1 night in Aug 2024

10/10 Excellent

Anees

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emiliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Weston

Stayed 4 nights in Aug 2024

8/10 Good

Menew

Liked: Cleanliness, staff & service, amenities
The parking fee is not mentioned when booking. Then you are told at check in that there’s a $7.50 charge per night with an additional $1 for processing fee. This is to be subtracted from your $25 fee/hold for damages which they were unable to provide a receipt indicating that remaining money is returned at time of checking out.
Stayed 1 night in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk guy was very helpful
Stayed 1 night in Jul 2024

4/10 Poor

Deb

Disliked: Cleanliness, staff & service
There was hair from the previous occupant in the shower. YUCK!
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Edwina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast, clean room, all kinds of channels available with TV, they don't mention charging $7.50 for parking till you check in (lol)which we viewed as chincy.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Es la aegunda vez que me quedo en esta hotel. Los cuartos limpios
Stayed 1 night in Jul 2024

6/10 Okay

kristyn

Construction going on at the hotel, and the area was a little bit sketchy. Breakfast was a little better than the average free hotel breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled rooms were nice. Pool and hot tub were chill. They were sawing and hammering and in an awful hurry to get everyone out of the lobby area after breakfast was done promptly at 9:30. No luggage carts when we arrived. Otherwise was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Traveled with family
Liked: Property conditions & facilities
Very clean and tidy and co
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude lazy
First off, the everything was nice.were nice, the front desk staff were nice. Its the support staff that are rude lazy and ignorant. Staff were cussing and being loud. Telling each other they dont like working there. One houseperson tells me I cant get a late check out because im not a member. How does she know im not. Then to top it off, someone decides to pull the fire alarm. There a transgender solicitating outside. Stay was great but the staff need to be let go or retrained in customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean cool room during 108 temp
Stayed 1 night in Jul 2024