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Holiday Inn Express Flagstaff by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Outdoor pool, sun loungers
Exterior
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪3 min drive‬
  • Flagstaff Medical Center
    ‪4 min drive‬
  • Lowell Observatory
    ‪5 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (QAAN)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Dining

La Quinta Inn & Suites by Wyndham Flagstaff East I-40

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (2152)
$149 nightly
The price was $166
The price is $149 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Flagstaff East I-40

About this property

Holiday Inn Express Flagstaff by IHG

Flagstaff hotel close to Northern Arizona University
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Express Flagstaff by IHG provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Flagstaff by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 0.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We liked it so much, we extended our stay.

Good location. Excellent service. Comfortable beds, and clean room. Good breakfast too! We liked it so much we extended our stay for another night.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shamron

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again, clean, comfortable, friendly staff, easy parking.
Stayed 1 night in Feb 2025

8/10 Good

Zain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, close to train tracks. They charge 7.50 a night for parking ,
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent, Palm Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Brandie

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our TV in our room didn’t work, went to the front desk. Said he was going to bring us a new remote. After 45 min went down to the front desk and he was sitting in the sitting area watching TV I asked “did you get the remote”, “oh yeah” it was sitting at the counter. Again that didn’t fix the tv, I went down again and he ended up bringing another remote and said if this didn’t work then there was nothing he could do and we were just out of luck. Well that is just what we were, no TV and it was too cold to go outside to the pool. We went to dinner to pass the time but it was awful.
Stayed 1 night in Jan 2025

6/10 Okay

Darnisha, Temple Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice/comfy bed, great room amenties, and good breakfast options.
Stayed 1 night in Jan 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Breakfast almost gone

I did not appreciate that many food options in the breakfast buffet were finished and they took a while to replenish. Including coffee.
Stayed 1 night in Dec 2024

6/10 Okay

PERLA

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

bianca

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, quiet and very clean and welcoming
Stayed 1 night in Jan 2025

8/10 Good

Md, Tempe

Traveled with partner
Liked: Cleanliness, amenities
Clean and shiny.
Stayed 1 night in Jan 2025

8/10 Good

Sandhya Rani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay but over priced too!
Stayed 1 night in Dec 2024

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Syleris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was as great as I expected it to be. Clean, warm and convenient. Hot breakfast was good and tons of options. The staff was really friendly and extremely help. Everything was in working order. Definitely recommend!
Stayed 2 nights in Dec 2024

2/10 Terrible

TsongJyh

Traveled with family
Disliked: Staff & service
We reserved one standard room with 2 Queen Beds from Dec 27 to Dec 29. They did not have room with 2 Queen beds for us when we arrived on 12/27. I don't know it is expedia or this Holiday Inn issue. It is terrible for us if we couldn't find another hotel to stay. I called Expedia. However, they couldn't help at all and they couldn't refund to us because they don't have right to make this decision. I called on 12/27. They still did solve this issue. I called today 1/1/2025. They still don't have right to make this decision and wait for the right people to make decision. I still have to wait.
Stayed 3 nights in Dec 2024

2/10 Terrible

Theresa

Stayed 2 nights in Dec 2024

6/10 Okay

Kui

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

kazi

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Flagstaff stay

The only notable part was their breakfast. We had to request for Room service.
Stayed 3 nights in Dec 2024