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Holiday Inn Express Flagstaff by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Exterior
Free daily continental breakfast
Outdoor pool, sun loungers
Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪3 min drive‬
  • Flagstaff Medical Center
    ‪4 min drive‬
  • Lowell Observatory
    ‪5 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (QAAN)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Flagstaff by IHG

Flagstaff hotel close to Northern Arizona University
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Express Flagstaff by IHG provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Flagstaff by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 0.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dulce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

SATHYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here several times a year on my travel to and from San Diego, CA and Taos, NM. Easy acess to the 40 and 17 interstates. Comfortable beds, quiet and breakfast to start the day.
Stayed 1 night in Apr 2025

10/10 Excellent

Seth

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Amenities
Gina checked us in and she was amazing. She was so thorough. I was very impressed.
Stayed 1 night in Apr 2025

10/10 Excellent

Mini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast Very clean atmosphere Very Organized Room was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little cleaning by lobby
Stayed 1 night in Mar 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom needed a renovation to be comparable to your other hotels. There was also no exhaust fan in the bathroom. The rooms need more soundproofing. The entry door (room 425) had very large gaps around it and the adjoining room door sounded like there was only one door between the rooms; we could here everything in the other room within a certain distance of those doors. Beds were amazing as usual. The pancake maker was an awesome ad as well! I do suggest allowing motorcycle parking under the awning or near the bikes racks on the sidewalk (out of the walkway).
Stayed 4 nights in Mar 2025

4/10 Poor

Carrie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room just didn’t seem very clean. The bedspread had blood on it. I could have sworn I reserved a king bed and we didn’t get that. Expedia customer service wasn’t helpful at all. I might not use Expedia again.
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2025

6/10 Okay

Joseph

Clean enough. Towels were "rough". Despite paying up front using hotels.com, there was a check out free for cleaning and parking that was never explained up front at check-in or anywhere. Breakfast was ok, nothing special. No decaf coffee and eggs dry. So just ate a bagel.
Stayed 1 night in Mar 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at the Flagstaff Holiday Inn several times a year traveling from California to New Mexico.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay to Park

You have to pay to park in their parking lot. Why?
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location and the staff was great. Our room could have been cleaner, namely the bathroom.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Steve

Hidden fees

There are undisclosed fees that are added to your bill upon check in. Go somewhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Mar 2025

8/10 Good

Rohit

Stayed 1 night in Feb 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Myron

Liked: Cleanliness, property conditions & facilities

Few Gluten Free options

Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025