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Holiday Inn Express & Suites Williams by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Property amenity
Lobby
Indoor pool, sun loungers
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Room service
  • Pool
  • 24/7 front desk
$123
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Place, Elephant Rocks Golf Course
    ‪5 min drive‬
  • Place, Bearizona
    ‪7 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪39 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(76 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 426 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Williams by IHG

3-star Williams hotel with indoor pool
A full-service spa, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Express & Suites Williams by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Williams by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hilda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Our room was clean. I really only focus on the bed & bathroom. They were clean. Furniture was decent, the pullnout bed was due to be replaced, carpet definitely needs to go!!! ALL the furnishings in the lobby needs to be replaced. It was all stain & worn out. Breakfast was good. Staff wasnt necessarily rude but definitely was not friendly!!! They were all blah. Over we had a good experience and would recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Shaylynn

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Thersea

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty decent for a family trip

We went to a family vacations, room pretty decent, comfy beds, but the bathroom was a little dirty, hair in the shower and no fan in the bathroom, breakfast pretty good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating, Professional & Clean!

Amazing stay thanks to the staff and clean facility! We will be back again!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Henderson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ISABEL, Lancaster

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities
I was charged to take a room at a place 60 miles away from where i needed it
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
It is good place
Stayed 1 night in Jun 2025

10/10 Excellent

Jamar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Norah A

Traveled with family
Liked: Cleanliness, room comfort
Great
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful which is very important to me. The room and hotel was clean and well maintained. The hotel serving a free buffet breakfast was a plus. The close proximity to the area attractions and local stores was great.
Stayed 2 nights in Jun 2025

4/10 Poor

Clarissa, San Antonio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our sheets were dirty and one of the comforters had the cotton coming out. The room had a strong smell of armpits. The bed felt as if it had crumbs. Staff was friendly at checkin. I expected better since it was a Holiday Inn and it was NOT
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't like the $30 surcharge for utilities. It does not show up anywhere. If this is a legitimate charge it should have appeared up front. On another front, how do I collect the hotel dollars?
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Liked: Cleanliness
Everything was good except the beds were to hard
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very helpful and the accommodations were great.
Stayed 2 nights in May 2025

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great for a one night stay before driving to the south entrance of the Grand Canyon. One minor complaint is that there were two TV remotes with no explanation as to which to use. Took a while to figure out a second remote was in the room, which was the one to use for viewing different channels, etc.
Stayed 1 night in May 2025

2/10 Terrible

Sara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty!!! Don’t recommend!!!!

All the reviews I read before booking this hotel have to be paid reviews. This hotel was nasty! I paid over $200 to stay here, plus the front desk charged me an additional $30 for a utility fee???? I normally stay at Holiday Inn Express Hotels because they are normally clean and have nice rooms. This place was so gross! Would not recommend!!!!!!!!!!!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Awesome breakfast. Fantastic Staff!

The property was very clean, the staff were very friendly, professional and welcoming! We will be staying again! We were very comfortable!
Stayed 1 night in May 2025

8/10 Good

Melissa

Stayed 1 night in May 2025

10/10 Excellent

Avery

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff friendly and helpful
Stayed 2 nights in May 2025