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Quality Inn Flagstaff East I-40

2.5 star property

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Photo gallery for Quality Inn Flagstaff East I-40

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
View from property
Lobby
Outdoor pool, open 9:30 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
2500 East Lucky Lane, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪4 min drive‬
  • Flagstaff Medical Center
    ‪5 min drive‬
  • Lowell Observatory
    ‪7 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 271 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Flagstaff East I-40

Flagstaff hotel with outdoor pool
This hotel features an outdoor pool, a seasonal outdoor pool, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn Flagstaff East I-40 offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. 35-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Flagstaff East I-40 has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn East Lucky Lane
Quality Inn Lucky Lane
Quality Inn East Lucky Lane Flagstaff
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Quality East Lucky Lane Flagstaff
Quality East Lucky Lane
Lucky Lane Inn
Quality Inn Grand Canyon
Quality Inn Flagstaff East
Quality Flagstaff East I 40
Quality Inn East Lucky Lane
Quality Inn Flagstaff East I-40 Hotel
Quality Inn Flagstaff East I-40 Flagstaff
Quality Inn Flagstaff East I-40 Hotel Flagstaff

Quality Inn Flagstaff East I-40 Reviews

Reviews

6.6
Rating 10 - Excellent. 221 out of 1024 reviews
Rating 8 - Good. 284 out of 1024 reviews
Rating 6 - Okay. 206 out of 1024 reviews
Rating 4 - Poor. 167 out of 1024 reviews
Rating 2 - Terrible. 146 out of 1024 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cady

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Traveled with family
Liked: Staff & service
Beds were rock hard and the wster heater broke the day before our stay, which they told us upon arrival. Otherwise, an okay stay.
Stayed 2 nights in Feb 2025

8/10 Good

Shannon

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all a Quality Stay, Regular Inn Stay

Restroom door didn’t closed, room located where there was no parking- had to park clear on other side of building, lighting to leave your vehicle wasn’t that great.., unsure about how safe to leave it overnight. When I first was about to check in- no one available to help me- I got there 3:15 to check in , had to wait at least 10 mins for someone to arrive and help. Rm decor is old.
Stayed 1 night in Feb 2025

6/10 Okay

james

Disliked: Staff & service, property conditions & facilities, room comfort

You can do better

No hot water at ALL. Noisy heater. Coffee tastes like thick tar. No in room coffee. Close to highway
Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great breakfast if you make it threw the night.super noisy hwy traffic,lots of transients
Stayed 1 night in Feb 2025

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to spend the night if you are traveling around Flagstaff Az Areas!!
Stayed 1 night in Feb 2025

6/10 Okay

Dwayne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Ceiling was cracked and dripping water all night, toilet was running constantly, bathroom light fixture had two burnt out bulbs
Stayed 1 night in Jan 2025

10/10 Excellent

geana

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

6/10 Okay

cornell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

No breakfast no disabilty

No breakfast at 6am .They said they had inventory problems Not even a cup of coffee. Asked for ground floor.disabled .nope 2nd floor no elevator
Stayed 1 night in Jan 2025

2/10 Terrible

Brianna

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get the whole “you get what you pay for” but I remember when Quality Inn was a nice place to stay. Blood stains on the mattress and covered with a mattress protector and the sheets… sorry but I check mattresses because I don’t need to lay on any surprises. I wouldn’t recommend anyone to stay here!!! I couldn’t even stay the 2nd night and still paid for it. Maybe it can go towards a new mattress. -Room 144
Stayed 2 nights in Jan 2025

2/10 Terrible

Slawomir

Stayed 1 night in Jan 2025

2/10 Terrible

Phillip

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife locked in bathroom

Got into a very heated argument with the owner after requesting to be moved to a different room after my wife got locked in the bathroom. The door knob to the door was damaged, the repair was poorly made. I couldn't believe how i was treated, i was a regular visitor to the hotel but i will never return. The owner cares more about his profit than his customers. During our argument, he looked at me like he wanted to get physical with me. The man has a very short fuse, something very minor will set him off
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Bareha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for my stay. The staff was friendly, and the property itself was clean and quiet. Very happy with my stay!
Stayed 1 night in Dec 2024

6/10 Okay

Frances

Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Stayed 1 night in Dec 2024

4/10 Poor

Libin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Lack of Hygiene

Hygiene is a standard practice that must be obeyed by. The room was extremely dirty as it was covered in hair right as we entered. I was extremely discouraged when the front desk reception notified me that the house keeping has gone for the night. The front desk receptionist came to our room with only two bed sheets that were still covered in hair follicles. Hair pieces were covered in the shower and in the bed sheets, pillows and blanket. A pungent odor also filled the room that could not be aired out. For a $150 a night, the service and room were absolutely horrendous. When my Son woke up, his body was full of rashes and his eyes were puffy due to the dust accumulation from a lack of cleaning. When I woke up in the morning, I was able to catch the house keeping going through each room. I noticed that for each room she did not even have a proper trash bag to collect the garbage. I realized at this point that this establishment is extremely dirty and not taken care of. No matter what price I pay, I am a paying customer who deserves the standard clean room. There was absolutely no quality at this quality inn, which was my first time experiencing this at any quality inn.
Stayed 1 night in Dec 2024

4/10 Poor

Joseph

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were in very bad shape. The beds were not comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Seungjae

Stayed 1 night in Dec 2024

2/10 Terrible

vijayalakshmi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented two rooms. To our shock , rooms were super dirty , toilet clogged and janitor/repair guy refused to clean up and asked us to clean up
Stayed 1 night in Dec 2024

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't let my dog stay there. This was not fit for a human to breathe. I had no heat, couldn't use the bath because there was no drain stopper. And dirty room. Oh my I couldn't even take a bath. I had no heati
Stayed 1 night in Dec 2024

6/10 Okay

Cameron

Disliked: Cleanliness, amenities, property conditions & facilities
I like that the hotel is near restaurants. Hotel needs major renovations and clean linen. I found a used towel hanging on the door hook in the restroom. I felt uneasy with the room yet i paid $206 for one night.
Stayed 1 night in Dec 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service
Wifi did not work
Stayed 1 night in Dec 2024