Sonesta ES Suites Flagstaff

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Flagstaff

BBQ/picnic area
Lobby
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Gym
  • Hot Tub
  • Laundry

Explore the area

Map
1400 North Country Club Drive, Flagstaff, AZ, 86004
  • Continental Country Club
    13 min walk
  • Pizza by George
    5 min walk
  • Flagstaff Bus Station
    6 min drive
  • Sedona, AZ (SDX)
    57 min drive

Room options

Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

  • 747.2 sq ft
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

  • 747.2 sq ft
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Fireplace

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites Flagstaff

Flagstaff hotel close to Flagstaff Mall and The Marketplace
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor tennis court, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 39-inch LCD televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Sonesta ES Suites Flagstaff provides an outdoor tennis court, a spa tub, and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Parking is available onsite for a surcharge.

Sonesta ES Suites Flagstaff is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 27 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Flagstaff Sonesta
Flagstaff Sonesta Suites
Sonesta ES Flagstaff
Sonesta ES Suites Aparthotel Flagstaff
Sonesta ES Suites Flagstaff
Sonesta Flagstaff
Sonesta Flagstaff ES Suites
Sonesta Suites Flagstaff
Suites ES
Sonesta ES Suites Flagstaff Aparthotel
Sonesta ES Suites Flagstaff Hotel
Sonesta ES Suites Flagstaff Flagstaff
Sonesta ES Suites Flagstaff Hotel Flagstaff

Sonesta ES Suites Flagstaff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1007 reviews" "
Rating 8 - Good. 248 out of 1007 reviews" "
Rating 6 - Okay. 131 out of 1007 reviews" "
Rating 4 - Poor. 54 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nicolas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Filthy, filthy, filthy. Really sucks to have to say because the staff were very nice up front but our room was gross. The walls needed to be washed, floorboard had all kinds of colors on them from multiple sources, and the duct tape that held down the horribly stained carpeting held countless colors of hair. Would not stay again. Staff was nice but the place was ran down.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, pet friendly stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! The surrounding area is nice and the room clean. We enjoyed our time here and would return. Note that self parking is currently $5 per night. I didn’t see this listed on Expedia.
Stayed 2 nights in Aug 2024

4/10 Poor

Mona F.

Disliked: Cleanliness, staff & service, property conditions & facilities
First room we were given was fairly nice 811 except the carpet was soggy wet. We went to office to request a different room Front desk was not overly friendly or apologetic. Second room 911 not so clean, looked out at junk and left over material. Windows/ track were dirty , needed painting used toilet paper in toilet.
Stayed 1 night in Aug 2024

8/10 Good

tommy, bella vista

Traveled with partner
Liked: Staff & service
Nice area. Needs some renovation said to be coming soon. Staff was nice. Jacuzzi dirty. Carpets stained. Wait until its renovated before going.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Roomy but a little run down. Carpet was dirty and odd smelling. Room overall just needed some tlc
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Furniture was extremely worn out / ragged. The couch had a hole in the arm rest. The bed was extremely uncomfortable and also in need of replacing. Shoddy maintenance work in restroom (patchwork). The carpet had staining. This property has gone downhill.
Stayed 3 nights in Jul 2024

8/10 Good

Kathleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a dog and they have a 75.00 charge . Seems like a lot of money if you’re only staying for one day. Expedia didn’t show that on the costs.
Stayed 1 night in Aug 2024

8/10 Good

denise

Liked: Staff & service
Great at accomodating my disability
Stayed 2 nights in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
We have traveled across America with two dogs. This was, by far, our most comfortable stay! Lots of grass and trees for the dogs to stretch out in.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchen
Stayed 2 nights in Jun 2024

6/10 Okay

Adrienne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t trust pictures !
The room was old . The coffee pot was dirty. What they call a couch was awful . Uncomfortable and torn up by someone’s pet . Will never go there again !
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Went down for the free breakfast 15 min early, desk clerk stated it’s at 7am. We sat and waited not knowing where it would be served, seeing tons of tables and chairs empty, 10 min past 7 we got up and the room is still empty but found a completely hidden room with the food there that the desk clerk had opened and never told us after she went back to the counter area and kept quiet. Not a heads up like “hey it’s ready now there in the back and to the right hidden “for plain view. The room we stayed in was like a disgusting motel room . So bad we checked out early and lost money for a day cause no refund and went home…
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort
A very nice place to stay, details need confirmed.
We have stayed here before, so we are familiar with the property. It is a nice quiet place to stay. My only remarks would be that the floors were sticky. I got wet paper towels and went over the bathroom area and the kitchen areas which helped. The counters were dusty, so I wiped those down too. We are not picky people, but this was something different. The girl at the front desk had a young man there with her when we checked in and she was very nice. She upgraded our booking to a 2 bedroom, I had requested a view, which I never realized that there really is not much of a view, but she tried. The upgrade was to be a free upgrade, but I see my credit card was charged for a greater amount, so I will have to talk to them tomorrow to get that settled. I am not happy with this, since I booked through Hotels.com and I understood the price was confirmed. Otherwise, it was a nice quiet stay which was what we were hoping for. It is a nice place and we enjoy staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

bianca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

biswajit

Traveled with family
Disliked: Staff & service, property conditions & facilities
Case number is registered for a refund as the hotel could not able to allocate a room even though I had reservation. Case - S#196372116 It’s been 4 days, I haven’t heard back from Expedia regarding my refund.
Stayed 4 nights in Jul 2024

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service
Room and property was clean. Staff was nice. Air conditioning was poor.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Jul 2024

4/10 Poor

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lacking service
We have a room with a sofa bed. No sheets or pillow provided in room. Tried calling the front desk several times but no answer. After heading up to the front desk we did receive sheets but were bluntly told no pillows available. Sad.
Stayed 1 night in Jul 2024

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving, they said, I did not have a reservation. They moved me to a different hotel for one night, for the last night they moved me to a different hotel. I had a reservation and confirmation number through Expedia. The experience was horrible. I couldn’t settle in and I had a pet with me.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessie

Stayed 1 night in Jul 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross country trip
We were so happy when we got to Sunesta Hotel, it was clean roomy and a very safe area.
Stayed 1 night in Jul 2024