Check in was easy, but staff was not very helpful when I asked about having someone fix the tv that wasn’t working, nobody showed up, and even when I asked what time check out was to confirm the young lady didn’t even turn around and look at me, she just yelled out 11am sir. The restaurant Buffett was horrible, all the food was dry, no flavor and way over priced, should’ve gotten a pizza. The rooms are noisy as we were on the lower level and sounded like a heard of cows above us, and you can hear when they shower, flush the toilets and drain the tub, it was very loud. It was fun to stay at the canyon, but wouldn’t stay here again. We did enjoy breakfast at the Bright Angel Lodge though.