2/10 Terrible
Terry
Aug 17, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It saddens me to give this review but this hotel has gotten too the point it in my opinion is no longer habitable to stay in.
I first stayes here back in the late 1980s right after a major makeover and truly its the last time any money has been put into it. Same 35yr old carpet in all the rooms that are filled with stains and i am sure mold underneath. Hallways are loaded on the second floor with stains from roof leaks that they blame heavy rain on. No kidding. Of course the roof will leak when it never is maintained!! I get the no ac even though rooms can get hot. Took the staff a bit to find me a working fan. Window in my room had no screen as i needed to put fan in window to get air flow. Doors stick, frig in this room froze all my itesms and stuck to grt open. The walls and floor on second fllor i am rather confident has mold due to all the moisture from the roof leaking. The outside porch has roughly ten chairs due to over the years the sets they did have kept getting old and the ones on the deck are in need of replacment. So not enough for guests to use. The staff was good but have a tough job as one told me the owner has not been to this hotel in 20yrs!! You. An tell as again its in poor unsafe and unhealthy condition and what is working is held together by a duct tape approach. Shame on city of Grand Marais Business Council and State of MN for allowing this place to remain operational. Shame on the owner for doing absolutely nothing to this property.
Terry
Stayed 4 nights in Aug 2025
