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Baymont Inn & Suites Grand Rapids Near Downtown

2.5 star property

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Photo gallery for Baymont Inn & Suites Grand Rapids Near Downtown

Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Meeting facility
Game room
Indoor pool, open 9:00 AM to 11:00 PM, sun loungers

Reviews

4.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
255 28th St. SW, building B, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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Days Inn & Suites Grand Rapids Near Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
2.6 out of 5, (949)
$103 nightly
The price is $103 total
includes taxes & fees
Days Inn & Suites Grand Rapids Near Downtown

About this property

Baymont Inn & Suites Grand Rapids Near Downtown

Grand Rapids hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Baymont Inn & Suites Grand Rapids Near Downtown offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Baymont Inn & Suites Grand Rapids Near Downtown provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and 3 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and a fireplace in the lobby. Onsite self parking is complimentary.

Baymont Inn & Suites Grand Rapids Near Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,650 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Smoking rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Grand Rapids
Howard Johnson Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel
131 Hotel-Plaza Grand Rapids
131 Hotel-Plaza
Baymont Inn Grand Rapids Downtown Hotel
Baymont Inn Grand Rapids Downtown
131 Hotel Plaza
mont Inn Grand Rapids
Baymont & Suites Rapids Rapids
Baymont Inn & Suites Grand Rapids Near Downtown Hotel
Baymont Inn & Suites Grand Rapids Near Downtown Grand Rapids

Baymont Inn & Suites Grand Rapids Near Downtown Reviews

Reviews

4.8
Rating 10 - Excellent. 102 out of 1011 reviews
Rating 8 - Good. 123 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 235 out of 1011 reviews
Rating 2 - Terrible. 381 out of 1011 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Shawn D

Traveled with family
Disliked: Amenities, property conditions & facilities
I had expected a better experience with the hotel being a Baymont. Check in was easy online but, then once getting a room key, I was charged an additional $50 for a deposit. The room was average. The carpet next to the bed was badly stained and warn. I'm not sure why but, the smoke detector was missing and what appeared to be laundry dryer sheets where shoved in the hole where the smoke detector once was. The TV remote didn't work. The bathroom was ok with exception of the tub would not drain. It appeared that the water in the tub after a shower was slowly leaking under the laminate flooring and seeping up when stepping on the floor. The pool and hot tub where not in service. And finally the breakfast options were limited to 3 types of cereal or a bagel. That was all that was available. The staff was friendly. Oh! And the parking lot was full of glass. Likely from car break-ins.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

This was the most disgusting experience I have ever had at a hotel. Do not stay here. It
Stayed 1 night in Apr 2025

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hole in the wall, literally

Our room had no lock on the sliding glass door which left holes in the door where cigarette and weed smoke came through along with cold air. Amongst other things, this was the worst part.
Stayed 2 nights in Mar 2025

2/10 Terrible

Courtney

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say it enough. DO NOT STAY HERE!!! I continue to tell anyone who will listen. I booked my stay through expedia. The outside was sketch but since i already paid i figured i needed to go in and give it a try. I was worried for my rental car getting broken into since there was shattered glass all over the parking lot. There was also trash and beer cans thrown on the ground outside. I hoped inside would be better. It was not. The hallway was dark. The entire place seemed unsafe. Once I was inside the room I did not want to come out but i also did not want to put my stuff anywhere or sit down. I would not sit on the furniture. I do not know what made them think this room was ok to give to a guest or even remotely clean at all. I found a smashed bed bug. There were stains on everything and stuff splattered on the chair and wall... absolutely disgusting. The door was broken and the alarm appeared to be ripped out. I was freaking out! I contacted expedia and asked them what to. I just could not do it. The hotel desk people told me they were going to charge me for that day even though I was not staying but they were going to refund me for the rest of the week. Expedia tried contacting them for the refund to which they would not even respond to them and never issued the refund. This is absolutely disgusting and an unsafe place. Expedia has also been ZERO help with getting a refund through them either.
Stayed 6 nights in Mar 2025

8/10 Good

Marcie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steve, PONTIAC

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a little staycation

Bed and room was comfortable plenty of privacy and love the balcony We had a great two-day stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Connice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paris M

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I am writing to express my profound dissatisfaction with my recent stay at the Baymont by Wyndham Grand Rapids Near Downtown, located at 255 28th St SW, Grand Rapids, Michigan. My confirmation number for this reservation is 88394EE026661. Upon arrival, I was disheartened to find that the condition of the property was far below the standards advertised online. Specifically: Sofa Bed Condition: The sofa bed in our room was dirty and lacked necessary bedding, making it unusable.​ Insufficient Linens: For a party of five guests, the room was equipped with only two towels and no washcloths, leading to significant inconvenience.​ Bathroom Cleanliness: The bathroom was extremely dirty, raising concerns about the overall hygiene and maintenance of the facility.​ These issues not only caused discomfort but also made our stay highly unpleasant. I chose this property based on the positive portrayal online, but the reality did not align with those representations.​ I kindly request a thorough review of these concerns and appropriate measures to address them. Additionally, I believe a refund or compensation is warranted due to the substandard conditions experienced.​ I look forward to your prompt response and resolution to this matter.
Stayed 3 nights in Mar 2025

4/10 Poor

michelle

Disliked: Amenities
Had to ask for 2 days for more towels . Housekeeping only came when it was convenient for them. Non smoking rooms all smelled like smoke.
Stayed 3 nights in Mar 2025

2/10 Terrible

Elise

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving there is broken glass all over the parking lot. In clear signage. It was 3 pm check in time and no one was at the desk. Assign Read have a seat in the lobby and will be back shortly. Bathrooms are locked. We waited 30 minutes before someone actually came never apologized for the wait even filled out the early check in and told them what time we’d be arriving. Even completing early check-in you have to redo the process standing at the desk. The halls and elevators smell like marijuana and cigarette smoke. When telling the front desk about someone smoking marijuana in a room on our hall there was no urgency to address it. Seems that long term stay is priority. The entire hotel needs upgrading or simple repairs. The breakfast, if it can even be called that is awful the food is old and dried out, limited options and quantities. There is no extended time for breakfast on the weekends. The pool area is atrocious old in a very odd room that smells terrible. The pool is murky and taken over by rude kids unattended by adults. You have to have a special key card for the pool and exercise room. They do not offer it to you at the desk even though they should when you check in and it expires long before your stay is up and they don’t tell you that either. There is a a sign on pool room door you have to get towels from desk and the desk said towels were in pool areas and they were not. It was like pulling teeth to get towels. People loitering after dark.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leah

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Would Never Recommend

Booked here for a short stay at the beginning of my daughters treatment for brain cancer. Parking lot had broken glass and trash everywhere. Checked in and went to find our room, very rundown appearance, hallways had garbage sitting in them. Surfaces in the room were filthy, the room smelled of old wet laundry and the bathroom was dirty. The bottom of the tub had cracks and large black spots in it while the walls of the shower were caked with dirt. Went to the top floor to see the pool/arcade area but couldnt stay up there for more than a few minutes. The chlorine smell was so strong it burned the nose and throat. Ended up going back downstairs and checking out immediately. Booked at another hotel for the stay.
Stayed 4 nights in Mar 2025

4/10 Poor

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...............
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Lynnette

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. The staff was rude. Our first room was filthy, stains on the carpet, shower head was held up by zip ties and the carpet was coming up off the floor. Changed rooms, there was a whole in the wall bigger than my fist, no water pressure in the shower and breakfast consiste of stale donuts. Absolutely awful.
Stayed 3 nights in Mar 2025

2/10 Terrible

Donovan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

It was really loud, they only served donuts for breakfast. My room was also dirty and leaking.
Leaking ceiling
Stayed 2 nights in Feb 2025

8/10 Good

Don

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

4/10 Poor

Amandalunn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty. Toilet didn't flush. Bums hanging around in and outside the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

8/10 Good

Kallan C.

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

6/10 Okay

Hannah

Traveled with partner
Liked: Staff & service
The microwave in our room turned on but didn't heat up the food.
Stayed 1 night in Mar 2025