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Best Western Executive Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Executive Inn & Suites

Lobby
Exterior
Iron/ironing board, WiFi, bed sheets
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    5 min drive
  • Elizabeth's Kitchen
    3 min walk
  • Grand Rapids Station
    5 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    16 min drive

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1058)
The price is $93
per night
$109 total
includes taxes & fees
Jan 1 - Jan 2
Sonesta Hotel Grand Rapids Airport

About this property

Best Western Executive Inn & Suites

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Executive Inn & Suites features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Grand Rapids hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olufemi A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location in a more industrial/commercial part of town. 24 hour Meijer supermarket down the street. Small gripe was what was available for breakfast. More options on cereal and hot items would be grear
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In our first room, we found it was not thoroughly cleaned (stuff in sink, candy wrappers on floor, etc), the fridge didn't work (wasn't cold), we didn't have a cable box for each of our TVs (front desk told me supposedly each room only came with 1 direct TV box, even though there were 2 TVs), and our toilet was clogged/didn't flush.. and the phone didn't work (so I couldn't even call down to the front desk to report concerns). We ended up getting transferred to a new room, which was a little better. We then had both of the expected cable boxes, so we could watch both TVs, and the phone & fridge were working. We found LOTS of coarse dark long hair all over the bathroom (floors, shower, etc)...and none of us had that type of hair. The pool area was completely dark and my room key didn't work to open the door, so I had to again ask the front desk for help to get in & turn the lights on so my son could swim. Breakfast was mediocre...half the eggs were old/dried out, sausage links were very cheap heat & serve, waffle mix & syrup were very slow to dispense (so I'm assuming they may have been almost gone), muffins were very dry, etc. Only ate it the first morning, then we decided on fast food for our second morning. Pull out couch bed was horribly uncomfortable... mattress was SUPER thin & had a cheap noisy mattress cover (that rustled like a store bag), so I felt like I was laying directly on the frame. Hotel serves it's purposes but definitely didn't live up to reviews!
Stayed 2 nights in Sep 2024

2/10 Terrible

Maverick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are awful, service is awful, the breakfast is awful. It was freshly renovated within the year, but showers are terrible, tile floors werent done properly (loose tiles, uneven, and sink was broken). Ive stayed here twice for work and both times the bathroom sink or floor tiles where broken, which makes it a hazard to not have shoes on in the bathroom. Also hotel smells like weed most times of the day/night.
Stayed 2 nights in Sep 2024

8/10 Good

Corey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smoke alarm in room started beeping, one beep every 30 seconds at 7am. Called the front desk and was told to take down the smoke alarm, was so high had to stand on couch. Of course the smoke alarm was hard wired so that did nothing. Ended up showering and leaving so early. Front desk did nothing to guve refund or credit for future stay.
Stayed 2 nights in Aug 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for the concert that we went to.
Stayed 1 night in Aug 2024

8/10 Good

Amin A

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tarnisha

Stayed 1 night in May 2024

10/10 Excellent

Deanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a restful night here. Thankyou!
Stayed 1 night in Aug 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Josh

Business traveler
Disliked: Cleanliness, amenities
first room was dirty and the bed was not comfortable did have a good breakfast and water was hot and good pressure refrigerator in room didn't work
Stayed 1 night in Aug 2024

2/10 Terrible

Joann

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing
Stayed 5 nights in Aug 2024

10/10 Excellent

Agar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 2 nights in Jul 2024

8/10 Good

Nai air Norn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Predictably acceptable
Just what expect from a national chain.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Star--Would Not Visit Again
Would not suggest a stay here Room condition: Did not feel it was cleaned at all Broken closet rack Holes in the bedspread Weird smell in the room Thin walls Towels scratch Shower water did not get fully hot Loitering in the parking lot (smell of weed everywhere) Breakfast menu was out of stock on some items every day
Stayed 3 nights in Jul 2024

8/10 Good

Rosa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice visit
The hotel was nice, the amenities were good, breakfast was good. The floors were wet and sticky when disrespectful people came from the pool drooping in water and spilling soda; it was have been nice if they let someone know right away, so others wouldn’t step on the stickiness. Housekeeping never came to make our beds or dump the trash, even after putting the sign on the door. We did our best to keep our room tidy. Other than that it was a good stay close enough to downtown, museums, and shopping…great location.
Stayed 3 nights in Jul 2024