Best Western Executive Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Executive Inn & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets
Lobby
Exterior
Iron/ironing board, WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪5 min drive‬
  • Grand Rapids Children's Museum
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(25 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(33 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Executive Inn & Suites

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Executive Inn & Suites features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Grand Rapids hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1004 reviews" "
Rating 8 - Good. 297 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 82 out of 1004 reviews" "
Rating 2 - Terrible. 86 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
After receiving our room key and going up to the room, we had to return to the front desk - the first room had dirt on the bathroom counter, crumbs on the table and the bed was not mad - though the toilet paper had been folded prettily. The halls, elevator and staircase all smelled heavily of marijuana. The rooms were overly warm and the room ac only blew cool air, not cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness
The breakfast had limited choices and was not good.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 10 nights in Sep 2024

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
The room wasn't very clean, the tub leaked onto the floor
Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The room smelled like marijuana upon entry, despite signs saying smoking was not allowed. The bathtub leaked and there was a large stain on the white bedspread.
Stayed 1 night in Sep 2024

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water or TV. How hard is it??
Shower water was barely warm. Stopper in sink was stuck in the closed position and would not drain. Toilet was a mess and barely flushed. The tv did not work Al all. Upon check-in I was barely spoken to and received no general info about amenities, breakfast, etc. I was in town due to family in the hospital where I spent 12 hours a day. All I wanted was a hot shower in the morning and to relax with some TV at night. None of this was possible for me. Never again.
Stayed 2 nights in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jamie, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stop for a local concert in Grand Rapids. Much more affordable than staying downtown.
Stayed 1 night in Sep 2024

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and was nice
Stayed 4 nights in Sep 2024

8/10 Good

Estrella

Stayed 2 nights in Aug 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Some wear and tear in carpet/bedding/furniture. Bathroom nice. Beds comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan, Valparaiso

This is my go to value hotel when in Grand Rapids . GR can be a ruff city to visit anymore ( since the past 4 years) with the homelessness. michigan as a whole is falling apart in its big citys so finding a decent hotel that doesnt cost you a paycheck to stay the night is hard. This hotel is one of the best you’ll get. Area is ruff but you’ll be safe…. One thing i have noticed The last few times while staying at this hotel is some of the local folks rent a room for the night so their kids have a place to stay and it seems the parents takeoff for the night to go party leaving the kids to run around ,people dont raise there kids with Couth anymore so dont expect much from children. They are loud use the pool and are being babysat by the hotel but this is the America we live in now and its not gonna change for the better anytime soon. I stay here often so i know what to expect. The hotel is not at fault for the decline of Grand Rapids
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay
The room was great , didn't have much breakfast things the order didn't show up. Jetted tub was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Clean and comfortable. An honest freezer with a separate door! Lobby and grounds well maintained. Staff was friendly. Will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olufemi A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location in a more industrial/commercial part of town. 24 hour Meijer supermarket down the street. Small gripe was what was available for breakfast. More options on cereal and hot items would be grear
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In our first room, we found it was not thoroughly cleaned (stuff in sink, candy wrappers on floor, etc), the fridge didn't work (wasn't cold), we didn't have a cable box for each of our TVs (front desk told me supposedly each room only came with 1 direct TV box, even though there were 2 TVs), and our toilet was clogged/didn't flush.. and the phone didn't work (so I couldn't even call down to the front desk to report concerns). We ended up getting transferred to a new room, which was a little better. We then had both of the expected cable boxes, so we could watch both TVs, and the phone & fridge were working. We found LOTS of coarse dark long hair all over the bathroom (floors, shower, etc)...and none of us had that type of hair. The pool area was completely dark and my room key didn't work to open the door, so I had to again ask the front desk for help to get in & turn the lights on so my son could swim. Breakfast was mediocre...half the eggs were old/dried out, sausage links were very cheap heat & serve, waffle mix & syrup were very slow to dispense (so I'm assuming they may have been almost gone), muffins were very dry, etc. Only ate it the first morning, then we decided on fast food for our second morning. Pull out couch bed was horribly uncomfortable... mattress was SUPER thin & had a cheap noisy mattress cover (that rustled like a store bag), so I felt like I was laying directly on the frame. Hotel serves it's purposes but definitely didn't live up to reviews!
Stayed 2 nights in Sep 2024

2/10 Terrible

Maverick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are awful, service is awful, the breakfast is awful. It was freshly renovated within the year, but showers are terrible, tile floors werent done properly (loose tiles, uneven, and sink was broken). Ive stayed here twice for work and both times the bathroom sink or floor tiles where broken, which makes it a hazard to not have shoes on in the bathroom. Also hotel smells like weed most times of the day/night.
Stayed 2 nights in Sep 2024

8/10 Good

Corey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smoke alarm in room started beeping, one beep every 30 seconds at 7am. Called the front desk and was told to take down the smoke alarm, was so high had to stand on couch. Of course the smoke alarm was hard wired so that did nothing. Ended up showering and leaving so early. Front desk did nothing to guve refund or credit for future stay.
Stayed 2 nights in Aug 2024