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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets
Exterior
Iron/ironing board, WiFi, bed sheets
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪5 min drive‬
  • Grand Rapids Children's Museum
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (1262)
The price is $93
per night
$109 total
includes taxes & fees
Mar 6 - Mar 7
Sonesta Hotel Grand Rapids Airport

About this property

Best Western Executive Inn & Suites

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Executive Inn & Suites features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Grand Rapids hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Diane

Traveled with family
Disliked: Staff & service, property conditions & facilities
Some staff rude. Pool was so dirty you barely saw the third step safety stripe. We would never go into that pool. Next morning, same thing with debris and towels on the floor. Garbage around the building. No creamer or tea available. Breakfast was ridiculous. Waffle batter was so runny no one could make a waffle. The rest was snack foods.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, easy parking, friendly staff with breakfast included. Good value!
Stayed 1 night in Nov 2024

8/10 Good

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean. Except the smell of marijuana.
Stayed 1 night in Nov 2024

4/10 Poor

Gregory Francis

Business traveler, Traveled with partner
Disliked: Staff & service
An hour before checking out after we had breakfast returning to the room, our 2 key cards have been deactivated and another guest had theirs too. When they reactivated them, they gave no explanation or apology.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margaret Geisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The property is older but very well kept for it's age. Room was spacious, beds very comfortable and bathroom was large and clean. The breakfast was very nice-plenty of choices and breakfast area was neat and clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Traveled with partner
Kentwood was close by with a trader joes.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a good stay
I was given a room with a device running when we walked in. Room was filled with airborne particulates that caused us to cough uncontrollably. We were given another room but the hotel worker seemed like he didn't want to give us another room. He was quiet and didn't offer an apology to me.
Stayed 1 night in Oct 2024

8/10 Good

Ds

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nolan

Liked: Cleanliness, property conditions & facilities
It was nice and quiet and clean
Stayed 3 nights in Oct 2024

8/10 Good

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
After receiving our room key and going up to the room, we had to return to the front desk - the first room had dirt on the bathroom counter, crumbs on the table and the bed was not mad - though the toilet paper had been folded prettily. The halls, elevator and staircase all smelled heavily of marijuana. The rooms were overly warm and the room ac only blew cool air, not cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness
The breakfast had limited choices and was not good.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 10 nights in Sep 2024

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
The room wasn't very clean, the tub leaked onto the floor
Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The room smelled like marijuana upon entry, despite signs saying smoking was not allowed. The bathtub leaked and there was a large stain on the white bedspread.
Stayed 1 night in Sep 2024

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water or TV. How hard is it??
Shower water was barely warm. Stopper in sink was stuck in the closed position and would not drain. Toilet was a mess and barely flushed. The tv did not work Al all. Upon check-in I was barely spoken to and received no general info about amenities, breakfast, etc. I was in town due to family in the hospital where I spent 12 hours a day. All I wanted was a hot shower in the morning and to relax with some TV at night. None of this was possible for me. Never again.
Stayed 2 nights in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jamie, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stop for a local concert in Grand Rapids. Much more affordable than staying downtown.
Stayed 1 night in Sep 2024

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and was nice
Stayed 4 nights in Sep 2024

8/10 Good

Estrella

Stayed 2 nights in Aug 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024