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Canopy by Hilton Grand Rapids Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Grand Rapids Downtown

Front of property - evening/night
Dinner served, local and international cuisine
Rooftop terrace
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
$183
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
131 Ionia Avenue SW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, Downtown Market
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪11 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

View from room

Room, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 319 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 352 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 352 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 826 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 759 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

View from room

Suite, 1 King Bed, Accessible, Balcony

7.4 out of 10
Good
(3 reviews)
  • 759 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Accessible, Balcony

View from room

Executive Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Canopy by Hilton Grand Rapids Downtown

4-star hotel in Heartside
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 4 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

Canopy by Hilton Grand Rapids Downtown is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • knoop
  • portico

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,300 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 to 17 per person
  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Reviews

Canopy by Hilton Grand Rapids Downtown Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 808 reviews
Rating 8 - Good. 96 out of 808 reviews
Rating 6 - Okay. 40 out of 808 reviews
Rating 4 - Poor. 24 out of 808 reviews
Rating 2 - Terrible. 16 out of 808 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

LeeAnne

Stayed 1 night in Aug 2025

8/10 Good

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best we’ve stayed at.

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, newly renovated. Nice walk in shower, bed was comfortable pillow was just so so. Rooftop bar was very nice! The area is very walkable which is why we chose this hotel. Only negative was the instruction for parking, that could use improvements. Would definitely recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overnight staff was very rude.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make it better

The room was great and the staff at the front desk did a very good job. The rooms were not ready on time for quite a few people which caused quite a few unhappy people standing in the lobby. The front desk staff went out of their way to make it right.
Stayed 1 night in Jul 2025

8/10 Good

Chad, Castle Rock

Liked: Cleanliness, amenities, property conditions & facilities
Good stay. No pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property itself is great. Solid location and nice rooms and styling. Two big complaints: they did not clean our room even after we complained and the bar across the street is crazy loud all night long. Just thumping music so if you are in a room facing the front good luck sleeping. I can’t believe the police department allows it. Sounds like an outside night club.
Stayed 2 nights in Jul 2025

4/10 Poor

Debra

Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, trendy, good restaurant and location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rand

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
a unique stay in a nice "village" type area. would stay again for sure.
Stayed 2 nights in Jun 2025