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Canopy by Hilton Grand Rapids Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Grand Rapids Downtown

Front of property - evening/night
Lobby
Studio Suite, 1 King Bed, Balcony | Rooftop terrace
Rooftop terrace
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
131 Ionia Avenue SW, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪6 min walk‬
  • Downtown Market
    ‪7 min walk‬
  • DeVos Performance Hall
    ‪12 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • 352 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 352 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

View from room

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 319 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

View from room

Suite, 1 King Bed, Accessible, Balcony

  • 759 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 490 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Accessible, Balcony

View from room

Executive Suite, 2 Queen Beds, Accessible, Balcony

  • 490 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 759 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio Suite, 1 King Bed

  • 826 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Canopy by Hilton Grand Rapids Downtown

4-star hotel in Heartside
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 4 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

Canopy by Hilton Grand Rapids Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • knoop
  • portico

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,300 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17 per person
  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Canopy by Hilton Grand Rapids Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 505 out of 646 reviews
Rating 8 - Good. 82 out of 646 reviews
Rating 6 - Okay. 29 out of 646 reviews
Rating 4 - Poor. 20 out of 646 reviews
Rating 2 - Terrible. 10 out of 646 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!
Stayed 2 nights in Dec 2024

6/10 Okay

Yelena, Plainwell

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, but encountered some issues. Front desk staff is excellent and friendly. Room was good for my family of 4, except for the part of shampoo and shower gel being completely empty. It was discovered after already being in the shower. I normally leave a tip for housekeeping, but I didn’t feel it was justified in this particular case. It was shocking, after paying $400 for just one night in December, we couldn’t even take a proper shower. Another issue we had was, I booked a room with breakfast included, according to Expedia, but turns out it was only a $30 food credit toward breakfast. Each entry is about $15, and for our family of 4, needless to say, it didn’t cover our breakfast. If I would have known that, I would have not paid extra for breakfast. There are plenty of good places to get food around. Overall I’d say I’m disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Thoughtfully designed room.
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Jakie

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcus, Spring Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked food and service at restaurant on top floor. Location is good. Lots of walkable places nearby. Vibe and decor is good Exercise room was good. Check in process could have been more welcoming even though I “booked thru a third party…..”
Stayed 2 nights in Nov 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joachim

Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large spacious room, comfortable bed, and luxurious soft towels.
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary

Traveled with family
Liked: Staff & service, property conditions & facilities
Great stay- awesome and comfortable rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Will

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed at.
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like to much
Stayed 2 nights in Nov 2024

6/10 Okay

Cameron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There’s no mini fridge in the room even though there is what appeared to be one in there. The staff at the front desk didn’t have a wine key. They sent me to the rooftop bar to get one and the staff there was rude when I asked for one and they took over twenty minutes just to open a bottle of wine. Probably wouldn’t stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Vasil

Stayed 2 nights in Nov 2024

10/10 Excellent

Jingjing, Las Vegas

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it’s in walking distance to different venues.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice! The workers were very nice and welcoming. I love the design of the place and rooms. Will definitely be coming back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajla

Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. The staff were amazing from start to finish, the property is well taken care of, with everything I saw being extremely clean. If I am back in GR, I will not hesitate to stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fun, clean, and cool vibe hotel! Staff was incredibly friendly and helpful. Room was wonderful and the most comfortable bed ever! Will be staying here again on my next visit to GR.
Stayed 1 night in Nov 2024