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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property

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Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Two beds with green accent pillows, a seating area, and a geometric-patterned wall panel create a comfortable retreat.
Experience the grandeur of this beautifully designed space, featuring a central area with ornate columns and a stunning decorative panel.
Formal dining area with ornate beams, large windows, and patterned wallpaper.
Welcome to CityFlats Hotel, where guests can check in and enjoy a warm atmosphere.
CityFlat Hotel features a modern facade with large windows and a prominent entrance via a curved glass door.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪2 min walk‬
  • DeVos Performance Hall
    ‪6 min walk‬
  • Downtown Market
    ‪14 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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  • Pool
  • Hot Tub
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  • Parking included
4.6 out of 5, Wonderful, (1020)
$163 nightly
The price is $163 total
includes taxes & fees
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About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3-star hotel in Downtown Grand Rapids
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, spa services, and coffee/tea in a common area. Parking is available onsite for a surcharge.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is a smoke-free property.

CitySen Lounge - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1012 reviews
Rating 8 - Good. 278 out of 1012 reviews
Rating 6 - Okay. 139 out of 1012 reviews
Rating 4 - Poor. 75 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Kent

Liked: Cleanliness, staff & service

Just OK

Very limited amenities. Lots of hard surfaces (floors, hallways, etc). Also, bed was overly soft and unsupportive. Granted we have a TempurPedic at home so our bar is higher, however the bed at CityFlats was worse than our cheapest mattress in a box.
Stayed 1 night in Apr 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Julio Cesar Ornelas, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Rocio

Traveled with partner
It was nice, but our room didn't even have a fridge so anything we bought had to be eaten within a few hours or get thrown away. Some of the towels had some stains on them but otherwise room and bed were clean. It was really close to a lot of good food places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities

CityFlats

I liked the uniqueness of the hotel. Also eco friendly amenities. Shower and mattress were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a concert or game. We had just a couple minute walk to our concert which was perfect. The area is beautiful. Parking could be an issue but we lucked out and were able to get a close spot. Our room was nice. The bed was super comfy. Overall we were very happy with our stay and would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, not the best, not the worst. Parking expensive but easy walk.
Stayed 1 night in Mar 2025

4/10 Poor

Drew

Stayed 1 night in Mar 2025

8/10 Good

JaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the lack of communication when it came to parking. There is a parking garage connected to the back of the hotel but upon check in we were not informed. We were told we could unload in front then we would have to find parking which was helpful but we ended up finding a parking garage 3 blocks away. But room was nice and clean, no complaints there.
Stayed 1 night in Mar 2025

2/10 Terrible

Claudia

Traveled with group
Disliked: Cleanliness, room comfort
The room wasn’t the cleanest and it was missing a lot of essential items that needed to be in a hotel room. There was no view in the room and the lighting was bad. The pillows didn’t match and were very uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location.
Stayed 2 nights in Mar 2025

6/10 Okay

Debra

Traveled with family
The room was unexpectedly small. Minimal. Only a small full size or queen bed really fit into the space. Odd layout. Should have been used for a closet instead of a room.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable bed and great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Patrick's day parade visit

The location is great to visit downtown Grand Rapids.
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth, CADILLAC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique in its design, classy and comfortable. It's in a great location and easily walkable to most downtown attractions. The bar area was great and quite welcoming. The bed was high quality and comfortable. We had no view from our room with somewhat of a basement feel, but we didn't spend a lot of time in it to have that matter. It also helped with the unique, high-quality feel of the place. I would definitely recommend it and stay again.
Stayed 1 night in Mar 2025

8/10 Good

tracey, Chesterfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender in the lobby bar was great, poured good drinks, and even stayed to let us order another round at the end of the night! The bed was super comfortable and the shower pressure and temp were perfect. The shower handle was hard to reach without getting soaked so if you want to turn it on and adjust the temp before jumping in, thats almost impossible. Other than that, it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and ease of checking in and out
Stayed 1 night in Mar 2025

6/10 Okay

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but inconvenient parking, we witnessed someone drunkenly hit several cars in the attached parking garage (which is not technically associated with the hotel, but is the most convenient location. And the parking was very expensive
Stayed 2 nights in Feb 2025