Comfort Suites Grand Rapids South

2.5 star property

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Photo gallery for Comfort Suites Grand Rapids South

Free daily on-the-go breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Pool
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$84
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Place, Master Arts Theatre
    ‪6 min walk‬
  • Place, Tanger Factory Outlet Center
    ‪1 min drive‬
  • Place, Tanger Outlets Grand Rapids
    ‪1 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(66 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Grand Rapids South

Grand Rapids hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and complimentary newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Traveled with group
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Stayed 3 nights in Aug 2025

8/10 Good

Chris

Its good
Stayed 2 nights in Aug 2025

4/10 Poor

Allen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
King size bed but 5 very small pillows, some black mold in the shower. Stains on window coverings and carpet. Pool was closed, vending machine out of order. I will never stay there again.
Stayed 3 nights in Aug 2025

6/10 Okay

Medea

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool closed, fitted sheet did not fit bed, sofa very old. Otherwise clean.
Stayed 1 night in Aug 2025

6/10 Okay

james

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Comfortable bed. Pool under renovation!
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad

Room was not ready at check in time, room didn’t have full linens set, AC didn’t work, and electric plugs didn’t work
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Kids wee looking forward using the pool and it was closed for renovations.
Stayed 1 night in Aug 2025

8/10 Good

Angela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, everyone was really nice. The only thing i didn't like was the bed was hard. My back was hurting when my husband and i checked out. Other than that i, really loved it there.
Stayed 2 nights in Aug 2025

4/10 Poor

Mackenzie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean. Breakfast was pretty average for a hotel, but but fresh staff was friendly convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 4 nights in Aug 2025

10/10 Excellent

Dave

Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, amenities
I have stayed at this hotel before. It’s easy to get to the highway for shopping and going out to eat. Check-in , I wasn’t happy with. I walked in to check-in and 2 employees were at the desk, they didn’t even acknowledge me. They walked away and came back a few minutes later to help me. I picked this hotel to be able to use the pool, which wasn’t available. 🙁. The door to our room kept sticking, had to wear shoes in the room because the carpet felt dirty and lastly the remote to the TV only worked if you stood right in front of the TV. Not sure if I would pick this hotel again.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and nice details

Great hotel and helpful staff. Room details are a bit worn but the refresh of furnishing keeps all in good condition. Good water pressure on floor 2 and beds are good if you like a firmer surface. Within 5 minutes of some great restaurants by car, like Anna's House (Grandville location)
Stayed 2 nights in Aug 2025

10/10 Excellent

John Phillip

Business traveler
Liked: Cleanliness, staff & service, room comfort

Amazing

Amazing!
Stayed 2 nights in Aug 2025

8/10 Good

Ammie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. Check in was smooth. The room was clean and the continental breakfast had a variety of hot and cold options. The only issue I had was that the pool is not open right now (staff said it was for renovations). This was not disclosed to me until I asked about the hours that it was open/available to use. The primary reason I booked this particular hotel was because of the pool. That was a bummer, but other than that I would definitely recommend this hotel and if I ever visit Grand Rapids again, I will be staying here!
Stayed 1 night in Aug 2025

8/10 Good

Ha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Hotel and Professional Staff

Everything was fine except the constant hallway noises
Stayed 1 night in Jul 2025

4/10 Poor

Jim

Traveled with partner
Liked: Cleanliness
When checking the mattress, the mattress protector cover was stained terribly in several places. There was some spots on the carpet that were worn all the way through and other spots that were stained. There were spots on the carpet that when walked across barefoot were crusty. The remote for the television did not work we could not watch television. When I went to take a shower and I open the shower curtain a dirty washcloth fell out of the shower curtain onto the floor it had been there long enough to dry stiff and had somebody else's hair still on it. There was an additional $100 incidental charge to the credit card and then released after our stay for that was not said prior to making reservations it came as a surprise.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul, Newton

Liked: Cleanliness, staff & service, property conditions & facilities
AAA
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Stayed 1 night in Jul 2025

4/10 Poor

Tim

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Toilets wouldn’t flush. AC freezes out the bed closest to the window in each room. Fridges don’t work well. Showers are basically baths as they don’t drain properly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights here and very pleased with overall experience! Friendly staff, prompt service, clean rooms, good night sleep.
Stayed 1 night in Jul 2025