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Comfort Suites Grand Rapids South

2.5 star property

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Photo gallery for Comfort Suites Grand Rapids South

Free daily on-the-go breakfast
Pool
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$109
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Tanger Factory Outlet Center
    ‪1 min drive‬
  • Craig's Cruisers
    ‪3 min drive‬
  • RiverTown Crossings Mall
    ‪11 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About this property

Comfort Suites Grand Rapids South

Grand Rapids hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and complimentary newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pool was down which was a bummer for kids who wanted to swim and were told they would get to swim on vacation. Vending machine, and ice machine on main floor were out of order, vending machine on third floor had warm drinks in it. Breakfast was ok, but not the best.
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was quite old, but had received recent updates that made for a nice stay.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness
Staff was great. Floor in room had stains. But overall it’s clean and nice.
Stayed 1 night in May 2025

2/10 Terrible

Jody

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we booked it said NOTHING about the pool being down😡 Try traveling with a 3 yr old excited about swimming and finding out the pool is NOT open😡 The bath tub was slippery, no safety strip. The food was generic, chocolate waffles rubbery and took over 5 minutes to cook. The coffee was good though.
Stayed 1 night in May 2025

10/10 Excellent

Atrayee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide us a nice, comfy room. Breakfast was also good
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness
The rooms are large and comfortable and the property is easily accessed. The breakfast was nothing special and the chairs in the dining area were not so clean. Main detractors were the outside noise and the water pressure in the bathroom sink and shower was fairly low.
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stains on carpet. Drapes were torn at the top. Minor stuff. Room was clean. Price was affordable. Location was convenient.
Stayed 3 nights in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Basic but very clean, quiet, and new. Appreciated coffee and breakfast in the morning.
Stayed 3 nights in May 2025

4/10 Poor

Vicky

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Hot tub has been closed since COVID and pool is closed for renovation—didn’t see this on website, booked through Expedia; water pressure in hotel is down for hot water—showers are warm at best with poor pressure; was booked in a pet friendly room (not requested) it was so musty smelling; breakfast service on the weekend was very slow, had to ask twice to get things refilled; but on Monday morning we missed breakfast by 9 minutes and everything was already locked up and closed; faucet in bathroom sink was very hard to turn on and would splash all over once it did start working; called for service due to a clogged toilet and was brought a plunger (standard?). Unfortunately, would not recommend unless you get a very good deal and these issues don’t really concern you.
Stayed 3 nights in May 2025

6/10 Okay

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay!

Great stay for a quick trip, reasonably priced, good breakfast selection
Stayed 2 nights in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back

Had a late check-in, desk manager was very cordial. Room spacious, super clean, great bed.
Stayed 1 night in May 2025

6/10 Okay

Shahan

Traveled with family
Liked: Amenities
Poor quality breakfast
Stayed 2 nights in May 2025

6/10 Okay

Bethany

Traveled with family
Liked: Cleanliness, staff & service

Okay for one night

Okay for one night. The room was clean and stocked with towels and necessities. We had requested and the front desk clerk said we had a 2 queen bed room but when we got there found it to be 2 full beds. The beds were quite uncomfortable. The hotel was quiet at night. The breakfast was mediocre, and the breakfast staff was grumpy.
Stayed 1 night in May 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room comfortable bed
Stayed 1 night in May 2025

6/10 Okay

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower pressure was horrible was at only half capacity. TV didn’t work. Paid for 2 queens but got put into a king do to over booking. Staff was friendly and tried to be as helpful as possible. It appears it is a work in progress.
Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged when we got there. The room smelled like burning plastic. We had to go to the front desk to get a broom to knock down cobwebs in the corners of the ceiling. The couch had something spilled all over it. The desk told us they would move us to an upgraded room but called us a few hours later to say that room was taken so gave us another room. That one was clean but we went to take a shower and the water didn’t work! They told us that sometimes if someone else is taking a shower above the room, our room wouldn’t get much coming out of the shower. Really? So we had to wait 2 hours for the maintenance guy to check out what really was going on. It needed a new shower head. I went back to the desk and told them they needed to compensate for all these issues and the manager(who was on her last day), said there’s nothing she can do besides moving us again…to a room with only 1 bed and we needed 2 or we can leave and they will cancel our remaining 2 days. Yes….and told us we can leave. Who says that? Plus they ran out of some of the food for breakfast and the pool was under renovation so our daughter couldn’t use that. Terrible management there. Way to many excuses and never made it right.
Stayed 4 nights in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

No comment

Needs new mattress very uncomfortable
Stayed 1 night in May 2025

10/10 Excellent

Travis

Stayed 2 nights in Apr 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before and it’s a good place to stop along a road trip. Staff is friendly and helpful. Easy check in process and check out.
Stayed 2 nights in Apr 2025

8/10 Good

Angela

Stayed 1 night in May 2025

10/10 Excellent

KEVIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Property is in very good condition
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashlyn

Traveled with group
Liked: Amenities, property conditions & facilities
Room was clean and spacious! Breakfast was good! Pool was closed!
Stayed 2 nights in Apr 2025