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Comfort Suites Grand Rapids South

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Grand Rapids South

In-room safe, desk, blackout drapes, iron/ironing board
Pool
Lobby
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Master Arts Theatre
    11 min walk
  • Tanger Factory Outlet Center
    3 min drive
  • Crossroads Conference Center
    3 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (954)
The price is $74
per night
$85 total
includes taxes & fees
Dec 7 - Dec 8
Sonesta Hotel Grand Rapids Airport

About this property

Comfort Suites Grand Rapids South

Grand Rapids hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and complimentary newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites Grand Rapids South is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 872 reviews" "
Rating 8 - Good. 277 out of 872 reviews" "
Rating 6 - Okay. 61 out of 872 reviews" "
Rating 4 - Poor. 36 out of 872 reviews" "
Rating 2 - Terrible. 34 out of 872 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable room
We really liked this hotel. The room was big and comfortable, and it was mostly quiet. I did notice some rust and miscoloring in the bathtub, but it wasn't too much and didn't bother us, although I still wanted to mention it. They had free breakfast and a pool, which was nice even though we didn't have the time and energy to check that out this time around. Overall we had a good stay and would definitely stay here again in the future if we're back in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernadine

Liked: Amenities, property conditions & facilities
Nice recommending
Stayed 2 nights in Aug 2024

2/10 Terrible

Juliano

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Customer Sevice
I called down to the front desk to ask how to get the air to turn on and was told that the air didn’t work in that room and there was nothing they could do for me. I asked if I could get a fan and they said no. I complained to the front desk the next morning and they gave me the managers number and I was told she would call me. It has been two days now and I called her and left a message and no call back. Not happy with the stay at all.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Liked: Cleanliness, room comfort
Tv didnt work, neither did the staff
My tv would not work in the room, it was a cable issue. The 2nd shift front desk attendent said I could switch rooms. After I couldnt get it to work I went back to front desk. The night attendent was on now and told me i could not switch rooms (it was clearly not full) and maintenence will be there sometime tomorrow. When I asked anything she would just repeat that louder and louder. So I went back to my quiet room packed up and left. Other than that encounter as always as nice clean room.
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Customer Sevice
I called down to the front desk to ask how to get the air to turn on and was told that the air didn’t work in that room and there was nothing they could do for me. I asked if I could get a fan and they said no. I complained to the front desk the next morning and they gave me the managers number and I was told she would call me. It has been two days now and I called her and left a message and no call back. There was also something on the mattress topper. So clearly they may change the sheets but not the topper even if it is dirty. Not happy with the stay at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
This was the worst hotel stay in a long time. The air conditioning didn't work, the elevator was broken for two days, the coffee server was broken, no maid service one day. Good location for our needs, clean hotel just a bad stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellen

Stayed 3 nights in Aug 2024

6/10 Okay

Nathan, Wetaskiwin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Floors in the room were sticky, and that’s on carpet. Pulled out sheets for the fold out couch and there was a sizeable black mark in the middle. The replacement had pen marks. The pool had sediment or dirt on the bottom of the deep end while the hot tub was boarded up and the sauna decommissioned. The elevator also stopped working within the 13 hours we were there.
Stayed 1 night in Aug 2024

6/10 Okay

Bryan

Disliked: Staff & service, property conditions & facilities
Terrible stay
The room furniture was beat up, TV remote didn’t work and the receptionist at the front desk was of no help. The one wall was covered in what looked like Soda spray and dust, and only half the electrical outlets worked.
Stayed 2 nights in Aug 2024

2/10 Terrible

CARL, Jackson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience checking in; staff was on the phone for 10 minutes while we just stood there. Room was in poor shape. Refrigerator was not working, tv didn’t work, carpets were stained, curtains were torn, bathroom was filthy. Elevator broke while we were there. Breakfast was out of several items including the coffee machine being broke. Very disappointing stay. We will not stay in Comfort Suite properties again.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Rapids south of the city
Overall, pretty good hotel. Pros: location right off highway, gas station/food options nearby, shower great pressure (could use an updated shower head though), spacious room, nice lobby, dining area, ample parking. Cons: bath sink weak pressure, dated decor (brighter colors please), weak breakfast options (but it was FREE), slightly stained carpet. Again, not bad but could use a little work. Overall good, not great hotel
Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel around the area
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Staff was very friendly and let me check in an hour early. Room was very clean but I did leave a note stating a lamp and two power outlets were not working.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Business traveler
.
Stayed 4 nights in Jun 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always visit this area but this was the first time I stayed at this property because my usual hotel was booked. I would definitely stay again. It was in a quiet, safe are. One exit away from the outlet mall. The free breakfast was decent with a lot of variety. The facility was clean and well maintained and the rooms were very spacious with a lot of amenities, refrigerator, microwave and seating area in room.
Stayed 2 nights in Jul 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024