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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Front of property
Lobby
Exterior
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping
$69
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min walk‬
  • Woodland Mall
    ‪5 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(66 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1948)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 118 out of 1005 reviews
Rating 2 - Terrible. 96 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Raynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What i like most about the property was that it had a swimming pool, and a mini-fridge and microwave in the room. The location was very convenient and i did not hear any noise from any other guests in their rooms! That’s a first for me.
Stayed 2 nights in May 2025

8/10 Good

Torrey

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Pamela or Mark

Disliked: Cleanliness, amenities
Everything was out of order. Elevator,ice machine,snack machine,and pop machine
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mariah

Traveled with partner
Liked: Cleanliness
Had quite a problem with the room key cards. Had to spend minutes swiping them before we could get in the room.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

NICKOLAS

Stayed 1 night in May 2025

6/10 Okay

Nishad

Traveled with family
Liked: Staff & service
Didnt like the breakfast quality. The room was ok, overall good hotel for short stay
Stayed 1 night in May 2025

4/10 Poor

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
First off, we arrived at 430, check in is at 3,and our room wasnt ready. Then we came back 2 hours later to find the room door was messed up,no security latch on the door was it was broken off, stained lamp covers, stained sheets, noisy refrigerator, noisy ACthat did not work and we left the next day and they refused to refund us for the night we didnt stay. Iwill ne er stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
When I checked in the girl at the front desk didn’t tell Me that the elevator was out of service Or when I came back in with My husband with our luggage and bags As I walked to elevator there was signs on the two vending machines also that said out of service She said she forgot to tell me but there was no other customer she was with the whole time My husband had to pull our 60lbs luggage upstairs to the second floor. Got in our room went to use the bathroom and there was no tissue Went to the front desk and she was gone sign on counter said she was with a customer I stood there waiting for 15 minutes
Stayed 1 night in Apr 2025

6/10 Okay

Jeffrey

Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quite nice clean place especially for the price. Staff was friendly. It’s In the middle of lots of shops/restaurants. Breakfast was the usual egg/pork/waffle you get at any chain hotel. I’d definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Shaker

Stayed 3 nights in Apr 2025

2/10 Terrible

Brooke

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

STAY ANYWHERE ELSE

I stayed at this hotel for 1 night with my 16 year old daughter for her volleyball tournament in Grand Rapids. She finished early for the day and I asked if we could check in early. I was trying to check in at 1 PM (instead of 3) and was told it would be a $30 charge. So I declined and came back after 3. When I arrived again, the gentleman at the front desk was very friendly and the best part of the trip, but I never saw him again after that. We used the elevator since we had our bags to the 2nd floor and when we got to floor 2, it took longer than normal/expected for the elevator doors to open. We decided to not use it again. Our room was fine, but the bathroom did not close, there were multiple cracks in the tile floor, rust in the sink, a dirty hand towel and there was an exposed wire in the shower. My daughter showered only because she had to after her games. When I left the room, the door to the room did not close automatically and I had to pull it to make sure it was locked. Multiple children were running up and down the stairs for several hours (even though I had signed a form that children under 17 shouldn't be left alone). We thought we would try breakfast and it was awful. There was barely any breakfast and I did take a picture of what they were calling sausage. We went back to the room after not really eating and were locked out. Overall for almost $200, I wasn't expecting the Ritz, but I was expecting to be comfortable. PLEASE SAVE YOUR MONEY!
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was nice breakfast was good
Stayed 1 night in Apr 2025

2/10 Terrible

Susan

Stayed 4 nights in Feb 2025

4/10 Poor

Katherine

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not Your Usual Radisson Property

The staff was super and were awesome! The hotel however, has some serious issues. The elevator was not working for a 3rd floor room (definitely a problem for handicapped folks), the vending machines were broken, the TV didn't work, no waffle batter, bed springs creaked when I moved, beetles in room on my cup, The gal at the front desk said they come in through the doors. Breakfast was okay. The computer area worked well and again...the staff was awesome! The rooms definitely are not as portrayed in the photos. If everything had been working, I would have rated higher minus the creaking bed springs.
Stayed 1 night in Apr 2025

4/10 Poor

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
Property did not live up to
Stayed 1 night in Apr 2025

6/10 Okay

Jody

Liked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Dawn Renee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Not setup properly nor willing to help
Stayed 1 night in Apr 2025

2/10 Terrible

Dale

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience this time

They did not have the room that I paid for when checking in. The elevator was broken, they put me on the 3rd floor. They had no food for te breakfast. They had a couple biscuits, no gravy. They had bread for toast, but no butter. No kill for cereal. No juices in juice machine. I inquired with the attendant, and she took me to the front desk. They said they had breakfast coming. Someone went to get it. I waited 30 minutes, no breakfast. I had to get to work, so I checked out. I asked for a receipt. I had paid through Hotel.com, but I received a receipt charging a different credit card and a different amount. I couldn’t identify the credit card.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Every one was nice and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Janell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building needs lots of updates. The beds are very old and not comfortable/supportive. The staff was not friendly or welcoming.
Stayed 2 nights in Apr 2025

4/10 Poor

JD, Flint

Business traveler
Disliked: Cleanliness, property conditions & facilities
After staying at this property multiple times before COVID, it appears that the property has gone downhill and is in disrepair. It took three attempts to get an acceptable room due to leaks and a lack of cleanliness. I will not be staying here again.
Stayed 2 nights in Apr 2025