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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Front of property
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pool
$71
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Patterson Ice Center
    ‪19 min walk‬
  • Place, Van Andel Arena
    ‪12 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(68 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Reviews

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 1009 reviews
Rating 8 - Good. 251 out of 1009 reviews
Rating 6 - Okay. 175 out of 1009 reviews
Rating 4 - Poor. 125 out of 1009 reviews
Rating 2 - Terrible. 104 out of 1009 reviews

Reviews

10/10 Excellent

konrad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Eboni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bedroom TV didn't work. The bed was very uncomfortable. The towels were dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room, comfortable bed, nice shower, great accomidations for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome experience with you all . Keep up the good work .
Stayed 1 night in Aug 2025

6/10 Okay

Jordan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Budget friendly

Staff was friendly and helpful. Location was nice - close to grocery store and restaurants, but quiet. Breakfast was alright - not a huge variety. Our room was mostly clean, but a little dingy - a bit of food stuck to the wall next to the garbage can. The shower door wasn't hung correctly, so it didn't seal and flooded the bathroom floor every time someone showered.
Stayed 1 night in Aug 2025

6/10 Okay

Frank

.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

8/10 Good

Bryan

Stayed 3 nights in Aug 2025

4/10 Poor

Herly

Stayed 4 nights in Aug 2025

4/10 Poor

Mik

Disliked: Cleanliness, amenities, property conditions & facilities
Workers and customers propping doors open, and people coming in left and right, room and hallway had a constant smell of marijuana. Room was not cleaned, I was booked for two nights.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

8/10 Good

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is the front desk people did not display a positive and friendly demeanor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Don't stay here if you want sleep

Stayed 1 night in Aug 2025

2/10 Terrible

Jonny

Liked: Property conditions & facilities
Disliked: Staff & service
Stains on the sheets, loud neighbors, and workers who don’t speak a lick of English and act like you’re mentally challenged for asking for help.
Stayed 4 nights in Aug 2025

4/10 Poor

Karena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Security issues and dirty

This hotel used very deceptive photos-the room itself was ok-but the hotel and grounds was a mess-trash EVERYWHERE around the grounds-breakfast was terrible- eggs cold & inedible the bread & cereal were the only things to be able to eat. I had to talk to the hotel 2 times about security issues 1) someone propped open the side door on the hall. I noticed it in the morning and it was still propped open in the afternoon when we returned-there were random sketchy people (guests?) loitering all around the building. I told the desk person and he came and took out the black box that was propping open the door… but…he left it there? See photo-also I was disappointed that employees had gone past the propped open door all day and didn’t fix it. Next, my daughter & I were swimming in the pool (towel pile empty so no towels ) and we saw a random person sitting in their car in the back parking lot with the door open for about 5 minutes-he then got out & walked right up to the outside door and walked right in!! That door was supposed to be locked! We were the only ones in the pool & a predator could have easily overcame me & my daughter. I told the front desk( same guy )& he seemed surprised and supposedly went to lock the door. I grew up going the country inn in California & am so disappointed at what’s happened. It used to be a quality hotel with a delicious breakfast & happy hour with popcorn, nachos, soft drinks etc We were in town for a soccer tournament & had a choice
Stayed 2 nights in Aug 2025

4/10 Poor

Santosh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
the hotel is in a bery bad condition the rooms ar ekept well the breakfast is so ordinary it feels like we are not on a vacation
Stayed 1 night in Aug 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fast an very friendly.
Stayed 1 night in Aug 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Omega

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleasantly surprised by the location. The hotel is fairly brand new with two other brand new hotels right near it as well as a Meijer store and gas station. My daughter loved that there was even a Chick Filet right around the corner. The hotel itself was very clean, quiet, the rooms were spacious, the staff was friendly, and my daughter was thrilled with her breakfast options, especially the biscuits and gravy. She plays soccer tournaments in the Grand Rapids area quite alot and we will definitely be adding this location's Country Inn and Suites to our options when we stay in the Grand Rapids area.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service

We checked in at midnight after a long flight only to spend 30 min trying to get the hotel door to open. The front desk person reprogrammed the key 3 times and it still didn’t work and they didn’t have any other rooms available so we had to leave and find another hotel to stay at in the middle of the night. We were told when we left we would be refunded our money for the stay but the next day the manager told us he would only refund me for one night and we had to come back and stay the remaining 4 nights because they now had another room available, which we wouldn’t do because we had already moved to another hotel for our 5 night trip. We eventually got our money back after having to make a big fuss about it, but the whole experience wasted a bunch of time on our vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 2 nights in Aug 2025

8/10 Good

Alwin, Evart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and professional
Stayed 1 night in Jul 2025