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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Front of property
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪4 min walk‬
  • Woodland Mall
    ‪6 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1381)
The price is $79
per night
$93 total
includes taxes & fees
Apr 20 - Apr 21
Sonesta Hotel Grand Rapids Airport

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

2/10 Terrible

Sonja

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible there was no management, still havent been refunded for leaving a day early! Door keys didnt work right, doors never shut all the way, was super rude to my Autistic children, elevator didnt work right and was super dirty and breakfast was horrible!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandie

Liked: Cleanliness, property conditions & facilities
The property, room, and parking were fantastic. Our only less than excellent experience was with the front desk employee. He did the job, but wasn't friendly or helpful. He acted like we were inconveniencing him when we had simple questions like where our rooms were located.
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Traveled with partner
Close to our family for the holidays
Stayed 1 night in Dec 2024

10/10 Excellent

Pavan

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, El Paso

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return.
We arrived rather late, but had great check in service. Nice breakfast before hitting the road. Keep up the good work.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible customer service!

6/10 Okay

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken. Drinks vending machine broken. Requested a 1st floor room when we arrived because I had foot surgery and was on crutches. Only rooms available were on 2nd floor. Had to hobble up the stairs which was difficult with crutches. Thankfully the 2nd night of our 3 night stay we were moved to a 1st floor room. That room had only 1 garbage can and the bathroom floor wasn't the cleanest.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Breakfast was good and hot, but the elevator was out of service and my room was on the 3rd floor.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not engaged staff
When we checked in, the kid at the front desk was very disengaged. Asked for my ID and then just gave me the room keys and my id and walked away, he didn’t tell us what room we were in or where to go. He didn’t tell use about amenities like when breakfast was served or where it was located.
Stayed 1 night in Nov 2024

6/10 Okay

Susanne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has one elevator that was out of service the whole time we were there. I’ve recently had a knee replacement so that was a terrible imposition. The shower was huge but had no shelves or towel bars. I had to put my toiletries on the floor while using the shower. The bed was way too soft and the pillows were terrible. I received a text stating that they would provide housekeeping unless you told them otherwise, but they never refreshed our room.
Stayed 2 nights in Nov 2024

4/10 Poor

Nolan

Resold my room and told me there were no more rooms available, eventually through the manager they were able to get one cleaned for me but I had to wait in the lobby for over an hour
Stayed 3 nights in Nov 2024

8/10 Good

Mary Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Tedra

Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like an old storage facility the stinch of trash. The vending machine, the soda machine and the elevator did not work. The toilet was not bolted down. It rained and the rain came through the window, leaving a puddle on the floor. I left a written complaint with no response.
Stayed 8 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Water overflow
The beds were comfortable and i loved the pillows... but we had a running toilet and it flooded the bathroom... no plunger available.. and mi maintenance before 8am... rooms should have plungers! Thank you
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay at a cheap price. Non functional elevator or vending during our stay. Breakfast options weren’t that great. Employees were kind and helpful.
Stayed 5 nights in Nov 2024

2/10 Terrible

Tanzie

Disliked: Property conditions & facilities
Dont stay here
We travel alot for Business and pleasure. This is the worse stay we have had. There was no hot water for a shower, we had no remote to watch tv. We had to go to the front desk twice for remotes that didnt work. The hotel was noisey all night, we didnt sleep. We checked out extra early just to get away from there. The staff were nice but not professional. We asked to be accommodated for our experience and was told nothing can be done. Im a Business Owner and thats not how you handle dissatisfaction from guests spending money.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. A little older but very clean with some updates Above expectation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo, Rochester Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Bev

Disliked: Property conditions & facilities
The room was clean. That’s the only good thing about my stay. The elevator was out of order & my room was on the third floor. (That was the only floor available-so they said.) The carpets on the stairs were very warn. (Remember I had to climb them to the third floor?) The pop machine was out of order also. Someone had a dog in one of the rooms near mine & every time someone walked by the dog would bark. There were no tissue boxes or tissues in the room. The furniture & bedside lamps looked dated & made the room look shabby. Don’t waste your money & stay here.
Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Traveled with family
Luckily we were all blue there to sleep and leave early the next day. TV did not work and remote was nasty, neither outlets in the bathroom worked. The beds were comfortable and outside patio was cute
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024