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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Indoor pool
Front of property
Lobby
Free daily buffet breakfast
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping
$79
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min walk‬
  • Woodland Mall
    ‪5 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(67 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1006 reviews
Rating 8 - Good. 254 out of 1006 reviews
Rating 6 - Okay. 171 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

GENOVEVA

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff amazing, unfortunately our room had such a bad smell due to the mini fridge. Elevator button was broken over night.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel, Big Rapids

Stayed 3 nights in Jun 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was the lack of fresh coffee early Sunday morning.
Stayed 1 night in Jun 2025

10/10 Excellent

michael a

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast checking in and very friendly. Place smells very clean and visually clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Sabine, Bloomfield Hills

Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Not the cleanest, but not too bad.
Stayed 1 night in Jun 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Traveled with family
Hotel was just fair in my opinion. The room was comfortable but the hotel doesn't look like its been well kept. The drink and snack machines were both out of order, the exercise room was dirty and cluttered, both or my TV's didn't work and they were only able to fix one of them
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa

Stayed 2 nights in Jun 2025

4/10 Poor

Rachel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed here in the past, and noticed the quality has decreased dramatically. The staff at the desk were incredible and helpful though! After check in, we were able to get a new room almost immediately. We had to do so because our room had a broken lock, smelled pretty bad, and still had food in the fridge! Our new room was slightly better. Elevator was scary. We noticed that a girl sat in the stairwell playing on her phone for the entire night before all the way though the time we checked out. I don’t think she was supposed to be there! Breakfast was fine. We probably won’t be back.
Stayed 1 night in Jun 2025

8/10 Good

Ramon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca, Austin

Traveled with partner
Liked: Amenities
This room was a great value and bed was absolutely incredible. There was a hot breakfast but not a lot of options.
Stayed 1 night in Jun 2025

6/10 Okay

Letecia

Traveled with family
The stay was OK. Nothing to write home about. The elevator needs to be replaced badly. The second shift guy at check in was rude. couldn't get off his phone long enough to check me in. When I asked for towels for the pool it was like pulling teeth. Because of him I would not stay there again alone.
Stayed 2 nights in Jun 2025

6/10 Okay

Lynne

Traveled with family
Liked: Cleanliness
No black out curtains.
Stayed 5 nights in Jun 2025

2/10 Terrible

Craig

Stayed 2 nights in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

4/10 Poor

Erin

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bums asking for things, no towels available
Stayed 1 night in Jun 2025

4/10 Poor

Kristen

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The night staff was horrible. Particularly the check in person. He was not very personable at all. I asked a question and he never answered so I walked away. He was talking about another guest and his child. Saying that they just checked in already going to be an issue. The pool was not stocked at all. There were about 10-14 people in there and no towels. When I asked for a towels he bought 4 of them. He was constantly on his cellphone the entire time. My child also found a vape in our room who is 1. It was not a good experience at all and I wish I could get my money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Stayed 1 night in Jun 2025

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tolerable

The room was clean. The elevator did not work and we were on the 3rd floor. The toilet seat was broken, but the replaced it on the 2nd day. Breakfast was inconsistent. It got restocked and was better by the end of the week.
Stayed 4 nights in May 2025

8/10 Good

Lori, Grand Rapids

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stafff the rooms were amazing and the breakfast was great
Stayed 1 night in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Stayed 1 night in May 2025

6/10 Okay

Autumn

Liked: Staff & service
Disliked: Property conditions & facilities
I really liked our staff when we arrived and checked in. But beyond that unfortunately it wasn’t what we were hoping for 300+ dollars for 1 night. The pool was full of hair and other things floating around and the floor in the pool room was also filthy with hair everywhere. All of the vending machines were out of order. The hall floor was
Stayed 1 night in May 2025