Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Front of property
Exterior
Suite, 1 Bedroom, Non Smoking | Living area | 32-inch LED TV with satellite channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    12 min drive

Room options

Suite, 1 Bedroom, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 162 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there back in June for 3 nights and reserved two rooms. We were all happy with our rooms other than issues with the keys not working. The hotel workers were very friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

crystal

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing all around
Room wasn't ready at time of check-in, staff wasn't overly friendly, every floor spelled like weed, the elevator is a death trap that makes very scary loud banging noises and jerks, and staff came into our room and hour before checkout to clean without knocking. Spend the extra $30 and stay 20 yards away at the Towne place.
Stayed 1 night in Aug 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean atmosphere
Stayed 2 nights in Jun 2024

4/10 Poor

Bonnie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
At the front desk they told us they are over booked and told us we had to go to another location. They set up the hotel but they didn’t call or anything. We booked it long ago and that said because we used Expedia that we couldn’t stay there. Very short with us and didn’t want to listen to anything we had to say. The place they sent us was terrible. Run down and staff was worse. Clarion by the Grand Rapids airport. Same happened for my brother which actually booked it through the hotel. He had a worse experience due to not having the amount of beds for his family. Terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Reenie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riddle on the wall was cute
Stayed 1 night in Aug 2024

6/10 Okay

Galina, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and polite. We stayed for two nights, there was no room cleaning service done on the second day of our stay. Breakfast area was nicely kept.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
This place was well worth the money. Every bit as nice as the higher end hotels we’ve been at. Will def stay again. We love the free park and fly snd shuttle to airport!
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't believe the positive reviews
I don't understand why the reviews for this hotel are so positive. This hotel was extremely rundown and smelled like someone smoked cigarettes in our room before we got there. Our room had 2 queen beds but only one bath towel and Everytime we flushed the toilet I thought it was going to clog. If it wasn't very late at night we would've stayed in one of the other nearby hotels. Pros: One of the beds was clean No signs of bedbugs Got the job done for 1 night Cons: Room was not clean Amenities were barely working The smell
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service
It was perfect for our needs. The chlorine from the pool was overwhelming, but it seems like most places with indoor pools have this issue.
Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, room comfort
Family visit
Staff was friendly, room was clean. Hotel is showing its age, time to invest in sprucing things up.
Stayed 1 night in Jul 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Window on the 3rd floor of our room was cracked. We noticed the front desk.
Stayed 1 night in Jul 2024

2/10 Terrible

SHEEKA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, hair was everywhere. The bathroom was dirty, the shower was not clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Anita

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and room didn’t get cleaned once, 1st room was leaking and water had to move to another room at 10:30 at night, the new room the gave us they also gave to someone else and they tried to come into our room in the middle of the night, got a call at 2am from the front desk asking who we were
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

lynetta

Stayed 2 nights in Jul 2024

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very nice overall. The 2 problems I had was there was no gluten free options for breakfast other than fruit. And the ceiling in the bathroom had a growing black mold problem due to poor ventilation for the shower.
Stayed 1 night in Jul 2024

2/10 Terrible

Ester

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, room comfort
Reasonable rates, good service, ok accommodations
The staff was very nice, the service was efficient and the rates were good. Room was clean and nice enough. Sadly the room did not look like it did on the website. It lacked a separate space for sleeping as shown in pics. It was all one room, no couch as shown in photos as well. Staff was nice. Breakfast offerings were great. Nice outdoor space to chill was a pleasant surprise. Someone does need to vacuum the hallways though.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Josh's and Melissa's review
My wife and my stay was really good, the staff was awesome. However we were updated to a suite fo no extra charged because a regular room wasnt ready when my wife and I arrived. The room was cleaned really good, my wife and I enjoyed the pool too. We'd definitely would recommend this hotel to anyone and would stay their again!!! Plus thats wascmy wifes and my 3rd wedding anniversary!!!
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024