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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Exterior
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Free daily buffet breakfast
Lobby
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Place, MSA Fieldhouse
    ‪5 min walk‬
  • Place, Patterson Ice Center
    ‪3 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3-star hotel in Forest Hills
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Grand Rapids Airport, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kaweche

Did not stay. Hotel flooded and there was no notification of this prior to booking.
Stayed 1 night in Jan 2026

2/10 Terrible

Emilio

Traveled with family and small children
The place was closed do to water demage and what it got me so disappointed was that they never send me a notification until I got there so they send me to a different hotel called Clarion, what a nightmare I tried to talk to the manager of Country inn and they kept telling me that he wasn’t there to call back later , I’m calling him today again, I hope I get some refund back
Stayed 2 nights in Feb 2026

4/10 Poor

Craig

Disliked: Amenities
Warning...the elevator does not work at all. You have to use the stairs. With that, families live here. This is not a business traveler friendly hotel. Constant noise, pounding on the floors and kids running up and down the hallway. Staff was friendly but didn't seem to know what was going on or care to know.
Stayed 2 nights in Jan 2026

8/10 Good

Octavio

Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was fine. Expedia site said it was $30/week for parking and hotel receptionist said $10/day. So there was an issue right at check-in. We ended up paying $30, but weren’t happy with how it was handled. Also, front desk staff didn’t speak much English which made it more difficult. Won’t be returning.
Stayed 1 night in Jan 2026

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Kim

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great stay nice staff but the parking lot was not cleared of snow.
Stayed 1 night in Jan 2026

2/10 Terrible

Kristina

Stayed 3 nights in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness
Breakfast wasn’t good, very limited selection
Stayed 1 night in Jan 2026

8/10 Good

Qingsheng

Traveled with family
Liked: Cleanliness
room is regular. the building is kind of old.that is ok for the price.
Stayed 3 nights in Nov 2025

2/10 Terrible

Romaine

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is filthy and poorly run. I would never step foot in the place again.
Stayed 1 night in Jan 2026

2/10 Terrible

adrianna

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great, the breakfast was terrible. I got food poisoning from breakfast. The room was dirty.
Stayed 1 night in Jan 2026

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, property conditions & facilities
Courteous staff good room for the price
Stayed 1 night in Jan 2026

4/10 Poor

Ruby

Stayed 1 night in Jan 2026

6/10 Okay

Kelli

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The Elevator did not work and we had a bunch of luggage to carry up. Then we get to the room and it was kinda dirty , freezing cold and the remote to the tv had no batteries. They did eventually being batteries up for us.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service
Room was nice
Stayed 1 night in Dec 2025

6/10 Okay

Ruth E

Traveled with family
Liked: Cleanliness
Rooms were very noisy. Elevator was broken.
Stayed 1 night in Jan 2026

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. 6 nights and they never cleaned the room. Garbage overflowing outside for 6 days. Security doors left unlocked. Stained towels. Ripped sheets. When asked for more towels they constantly told me they were in washer or dryer. Asked multiple times. Never anyone at desk. Had to search for someone. Even had to ask for toilet paper.
Stayed 6 nights in Dec 2025

6/10 Okay

KATRINA

Traveled with group, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
When we first got there it was great. Friendly staff and “clean” room. It is a pet welcome hotel which is why we chose it. But I was appalled at every time I went outside with my two little dogs there was ALWAYS dog poop right there! I first cannot believe others do not clean up after their dogs! Second, that the hotel never seemed to care because it was always there. GROSS. THEN on our morning we were packing to go, in the bathroom was a HUGE ROACH! We will not be coming back.
Stayed 2 nights in Dec 2025

6/10 Okay

Allen

Liked: Staff & service
The water was hot the breakfast was good but, I wished they had water and fruit. The front desk folks were very polte.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was extremely friendly and the room was great for the price. Very comfortable and had everything I needed.
Stayed 1 night in Dec 2025

2/10 Terrible

Oscar

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great, no elevator lots of luggage and neighbors had 3 very loud dogs, we have a 1 year old so didn’t event walk in the room before having to check out
Stayed 1 night in Dec 2025

10/10 Excellent

derica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, clean room, and really nice staff !
Stayed 1 night in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Dec 2025