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Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Lobby
Lobby sitting area
Exterior
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired internet, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
The current price is $93
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
3825 28th St SW, Grandville, MI, 49418
  • Place, Vander Veen's Dutch Store
    ‪2 min drive‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Place, Van Andel Arena
    ‪9 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking

Desk, iron/ironing board, free wired internet, bed sheets

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free wired internet

View all photos for 2 Queen Beds, Nonsmoking

Desk, iron/ironing board, free wired internet, bed sheets

2 Queen Beds, Nonsmoking

  • Sleeps 2
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

Room, 1 King Bed, Accessible (NonSmoking- Bathtub) | Desk, iron/ironing board, free wired internet, bed sheets

Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Studio Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired internet, bed sheets

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Non Smoking, Ground Floor

Desk, iron/ironing board, free wired internet, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free wired internet, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free wired internet, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About this property

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Grandville hotel with indoor pool
Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is off Interstate 196 Exit: 43B/28th St SE and a 10 minute drive from Downtown Grand Rapids. The hotel has a fitness center and rooms with free WiFi. All rooms include a microwave, fridge and coffee-making facilities. A daily grab and go breakfast is available in the lobby" The hotel has laundry facilities. Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is 6.2 mi from the Van Andel Arena, a sports and entertainment venue. The Rivertown Mall is 1.9 mi from the hotel and offers shopping, dining and entertainment.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers an indoor pool, a vending machine, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Days Inn Grand Rapids Grandville

Days Inn Rapids

Days Inn Rapids Hotel

Days Inn Rapids Hotel Grandville Grand

Days Inn Grand Rapids/Grandville Hotel Grandville

Days Inn Grand Rapids/Grandville Hotel

Days Inn Grand Rapids/Grandville Grandville

Days Inn Grand Rapids/Grandville

Days Grand Rapids/Grandville

Grand Castle Inn Grandville

Grand Castle Inn

Grand Castle Grandville

Grand Castle

Grand Castle Inn Grand Rapids West Grandville

Grand Castle Inn Grand Rapids West

Grand Castle Grand Rapids West Grandville

Grand Castle Grand Rapids West

Days Inn Suites Grand Rapids/Grandville

Grand Castle Inn Suites

Grand Rapids West

Grand Castle Inn Suites Grand Rapids West

Best Western Plus Grand Castle Inn Suites Grand Rapids West

Country Inn Suites by Radisson Grandville Grand Rapids West MI

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria Teresa

Table
Stayed 3 nights in Feb 2026

6/10 Okay

Stacy

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in went good but the bathroom in our room was disgusting. Cleaning person needs to do better.
Stayed 1 night in Feb 2026

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this stay was Joanne at the front desk. It was the wrong room I booked through Expedia and the room was horrible, not clean, bed is terribly hard and the fact you cannot bring your free breakfast back to your home or be charged for eggs that come in a bag is ridiculous!!!!!!
Stayed 1 night in Feb 2026

2/10 Terrible

Shannon

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
Place is a joke. The stay started with us paying extra for a suite and them giving us a basic room. Up on asking they told us we would have to pay another upcharge almost double the original price per night at the help desk to get the correct room. The room we ended up staying in had stained towals and ants running around on the walls. Asking for a refund or at least a discount on the substandard room as well as the fact that we paid extra for a room but the extra i guess was not anough, was responded by hotel employees that it wasnt their problem and since the room was non refundable, for said suite, we couldnt even cancel or refund our booking.
Stayed 2 nights in Feb 2026

6/10 Okay

Tori

Liked: Staff & service, amenities
Disliked: Cleanliness
This was a decent stay, but I'm glad it was only for one night. The room was very spacious and seemed great at first. After looking around, though, it was obvious that the property needs upgrades badly. The TV wasn't a smart TV, there were no USB outlets, there was a thermostat on the wall that didn't work. The toilet has a small and large flush, but the small flush button was completely broken. There were tears in the upholstery. Our sheets were dirty. The shower has both soap scum and hair/dirt left in it. The staff was nice, the stay was quiet, and breakfast was decent (they'll charge you $15 if you don't eat your food in the lobby/take it back to your room, though). Overall, I might stay again, but it was a bit overpriced for the condition of the room.
Stayed 1 night in Feb 2026

6/10 Okay

Brenda

Stayed 1 night in Feb 2026

6/10 Okay

Samantha

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Not very clean rooms, but the staff was very nice
Stayed 1 night in Feb 2026

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean, smell like pot smoked was in the hall which was also in the rooms. Room was not very sound proff, loud traffic noise The parking was very poorly plowed sidewalks not shoveled of snow. This is the worst country Inn and suites I have ever been in!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jan 2026

2/10 Terrible

Thomas

Traveled with partner
Disliked: Property conditions & facilities
We waited in the lobby ringing the buzzer for over 15 minutes and no one was there. Finally a guy yelled down from the second floor that he would be “right there”.
Stayed 1 night in Jan 2026

2/10 Terrible

Cesar

Stayed 1 night in Jan 2026

10/10 Excellent

Holli

Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Who ever was running the front desk the night of 01/10/26..very very rude unprofessional.if you have a visitor they will not let them enter hotel with or without you present at door.
Stayed 1 night in Jan 2026

2/10 Terrible

Cesar

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Muy SUCIO NO limpian no bien deberían cobrar menos y en vez de pedir depósito de $50 usd deberían LIMPIAR bien las habitaciones. la persona que limpia NO sabe limpiar, se ve que no tiene experiencia
Cotonete sucio en el piso
Mesa sucia
Espejo sucio
Envoltura en el suelo NO LIMPIAN!!!!
Stayed 1 night in Jan 2026

4/10 Poor

Madison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was definitely neglected, we stayed 5 days 4 nights and they never come to change the bedding or give extra towels. There was garbage scattered throughout the hotel because they never come to get that either. Not the worst but I wouldn't stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Clean Nice lady at check in
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Stayed 1 night in Dec 2025

10/10 Excellent

Delmar

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 5 nights in Dec 2025

2/10 Terrible

Jennifer

Liked: Amenities
Disliked: Cleanliness, staff & service
The hotel looks nice from the outside and the check in/out process is easy but the room itself was gross. My children found a used needle/syringe near the pull-out bed (couch) and when we reported it, they removed the needle but did not even offer us a new room. When we reported it to who we booked through, they tried to get the situation covered for us but the hotel refused to be accommodating.
Stayed 2 nights in Nov 2025

2/10 Terrible

Anne

Liked: Amenities, property conditions & facilities
I paid for a room that had a hot tub also paid extra for it, and ther was not a room lik that ther, but still got charged for it.
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Stayed 1 night in Dec 2025

8/10 Good

Tineka

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We found that our garbage cans in the room were not empty and between the armoire and the tv stand/dresser there were discarded items on the floor. I stay with this chain often and this was a first.
Stayed 2 nights in Dec 2025

6/10 Okay

Annette

Stayed 2 nights in Nov 2025

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were so nice and plenty of space, breakfast was very good and different each day ( 3 day stay) Manager was very helpful!
Stayed 3 nights in Nov 2025