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Courtyard by Marriott Grand Rapids Airport

3.0 star property

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Photo gallery for Courtyard by Marriott Grand Rapids Airport

Exterior
Property amenity
Restaurant
Lobby lounge
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
$104
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
4741 28th St SE, Grand Rapids, MI, 49512
  • Place, Patterson Ice Center
    ‪6 min walk‬
  • Place, MSA Fieldhouse
    ‪3 min drive‬
  • Place, Centerpointe Mall
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Courtyard by Marriott Grand Rapids Airport

3-star hotel in Kentwood
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 625 square feet (58 square meters) include conference space. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Courtyard by Marriott Grand Rapids Airport is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 625 square feet of conference space
  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1997
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 24 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport
Courtyard Marriott Hotel Grand Rapids Airport
Marriott Courtyard Grand Rapids Airport
Marriott Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport Hotel
Courtyard By Marriott Rapids
Courtyard by Marriott Grand Rapids Airport Hotel
Courtyard by Marriott Grand Rapids Airport Grand Rapids
Courtyard by Marriott Grand Rapids Airport Hotel Grand Rapids

Courtyard by Marriott Grand Rapids Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 505 reviews
Rating 8 - Good. 145 out of 505 reviews
Rating 6 - Okay. 56 out of 505 reviews
Rating 4 - Poor. 35 out of 505 reviews
Rating 2 - Terrible. 25 out of 505 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Sep 2025

6/10 Okay

Claire

Traveled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Stayed 1 night in Aug 2025

8/10 Good

Raidah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a quick and easy last minute booking. The phones in the rooms don’t work so you’re asked to use your own phone to call front desk. We booked king beds but the frames were smaller than the mattress and so the sides of the bed was not too firm. Otherwise everything was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Mike

Disliked: Cleanliness, amenities
Refrigerator in the room was broken. I notified the front desk and they didn't care. Nothing was done about it at all. The bathroom was not cleaned from the last person as there were still towels lying around.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Robin at front desk was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

AMBER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property wasn't the cleanest. Wouldn't have even been acceptable for a budget motel let alone a Marriot bonvoy. The room smelled musty and the hallway smelled like urine. The shower was awful and the air conditioning barely worked. There wasn't even coffee available in the lobby in the morning. The only redeeming quality was the kind staff, but would not stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Assistant General Manager

The Assistant General Manger checked me in and she was AMAZING. Very helpful and super knowledgeable. The property was OK. Overall stay was OK. Thanks
Stayed 1 night in Jun 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jorie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

I was in the area for work and needed a room on short notice due to a bad experience at the hotel I originally booked. After booking through Hotels.com, I went into the building in the hope that I would be able to check in early. I had just worked 1/4 overnight shifts and really needed to sleep. Abby and Jenna were understanding of my plight and did everything they could to get me checked in early. They coordinated with housekeeping (I believe his name was Hector) and were able to get me into a clean, comfortable room within half an hour. I did not have housekeeping during the stay but only because I slept during the day when housekeeping was there. I had enough towels and things in my room that I didn’t need services during my 3 day stay. Everyone I encountered on staff were friendly, warm, and welcoming. They even accommodated a late check out so I could sleep a bit after my last shift of the week. I accidentally overslept and was not out by the time we agreed upon, and instead of waking me up to kick me out, they allowed me to sleep and check out when I woke up. It was greatly appreciated. The hotel is a bit older but everything seemed to be in good working order. The shower was wonderfully hot after long shifts, the bed was comfortable, a/c was ice cold, all areas I saw were clean, and noise was minimal. It was everything I needed for my stay. The people working there definitely made it top notch. I would absolutely stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Maureen

Stayed 1 night in Jun 2025

10/10 Excellent

Morris

Liked: Cleanliness, property conditions & facilities
Clean room and exceptional customer service provided by all staff. Highly enjoyable.
Stayed 2 nights in May 2025

8/10 Good

Keron

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
clean and good service
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

8/10 Good

Brian

Stayed 1 night in May 2025

10/10 Excellent

Susie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a wonderful view of the river and also has a walking path to sit and relax by the river.
Stayed 1 night in Apr 2025