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Courtyard by Marriott Grand Rapids Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Grand Rapids Airport

Exterior
Exterior
Lobby
Lobby sitting area
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
4741 28th St SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    7 min walk
  • Ganders
    2 min walk
  • Grand Rapids Station
    13 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    6 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1059)
The price is $93
per night
$109 total
includes taxes & fees
Jan 2 - Jan 3
Sonesta Hotel Grand Rapids Airport

About this property

Courtyard by Marriott Grand Rapids Airport

3-star hotel in Kentwood
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 625 square feet (58 square meters) include conference space. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Courtyard by Marriott Grand Rapids Airport is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 625 square feet of conference space
  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1997
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport
Courtyard Marriott Hotel Grand Rapids Airport
Marriott Courtyard Grand Rapids Airport
Marriott Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport Hotel
Courtyard By Marriott Rapids
Courtyard by Marriott Grand Rapids Airport Hotel
Courtyard by Marriott Grand Rapids Airport Grand Rapids
Courtyard by Marriott Grand Rapids Airport Hotel Grand Rapids

Courtyard by Marriott Grand Rapids Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 218 out of 458 reviews" "
Rating 8 - Good. 134 out of 458 reviews" "
Rating 6 - Okay. 53 out of 458 reviews" "
Rating 4 - Poor. 32 out of 458 reviews" "
Rating 2 - Terrible. 21 out of 458 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean. Difficult getting to dining facilities if you don’t have a car. Displeased with the restaurant. Very expensive, food mediocre at best, service was fast but not at all friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Aichia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeanene

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Treville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

6/10 Okay

DEBORAH

Disliked: Amenities
The gentleman that checked me in was very nice. The room was so so. The bed and the pillows were Horrible. Pillows were old and flat except the one that had feathers sticking out everywhere. I asked for different pillows, never received them. The mattress was very uncomfortable. No microwave in room. No breakfast available. They have a little snack shop but it is closed on weekends. I needed to stay an extra night , when I asked the woman at the desk she said it would be $200 and that was for a Monday. I told her no thanks and that I would find another hotel. She wouldn’t try to do anything for me. So happy that they have that much money and that steady customers are not important.
Stayed 2 nights in Aug 2024

4/10 Poor

Allison

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, room comfort
Stay somewhere else
Hotel service was lacking at the front desk and lobby restaurant/bar which was closed during our stay for lack of staffing. This was difficult when in town for a wedding and without a vehicle. Room had numerous maintenance issues - walls paper thin - no extra toilet paper or cups in our room. We had a suite and were disappointed with the condition of it, cleanliness and lack of service/amenities. For the price - definitely not worthwhile. On a busy road so the room was noisy. Poor lighting in the room made it hard to see what you were doing.
Stayed 3 nights in Aug 2024

4/10 Poor

Lindsay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had higher hopes for this hotel as we’ve stayed at several Courtyards before. Our room was not clean and they gave us 2 towels for a 4-night stay. There was no housekeeping service until checkout and the coffee shop in the lobby was closed the entire stay. It is VERY noisy, lots of road noise and thin walls, I could hear the conversations of all our neighbors. I give the area around the hotel a 3 because there are lots of restaurants and things to do and pretty close to the airport which is convenient but overall not a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to come and go!
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 1 night in Jul 2024

8/10 Good

Jarvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

2/10 Terrible

Saskia

Business traveler
Disliked: Staff & service
Very bad unfriendly hotel manager
The general manager was very unfriendly, she told me I had booked only one room and the hotel was full. I had booked 2 rooms.
Stayed 1 night in Jun 2024

8/10 Good

Erin, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

JANINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Adam

Stayed 1 night in Jun 2024

4/10 Poor

Adam

Traveled with family
Disliked: Staff & service
We asked for room service upon arrival as it was offered every other day and we knew with the heat and activities planned we would like fresh towels. On day 3 we had to request it again. The lobby lounge and breakfast we not open one time from Thursday - Monday. Disappointed in the quality for the price paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Laressa, Oak Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to get some rest. Clean, and easy access to all types of businesses.
Stayed 2 nights in Jun 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jill

Liked: Cleanliness
Someone charged food to my room 2 times duringmy stay & the checkout personal wasn't very helpful with the details on when & how much .
Stayed 1 night in Jun 2024

8/10 Good

Erin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not-so-goods and goods
The pull out sofa bed was awful - could feel every spring in the mattress and the entire frame was tilted so that the feet were higher than the head. The room was clean except the pull out bedding was dirty. Lighting in room was extremely dim and insufficient. Front desk service + cleanliness of main entry, lobby areas was excellent. The gym was very nice.
Stayed 2 nights in May 2024