DoubleTree by Hilton Hotel Grand Rapids Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Grand Rapids Airport

Reception
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Reception
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
4747 28th St Se, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • Calvin College
    ‪4 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Refrigerator

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Hotel Grand Rapids Airport

4-star hotel in Kentwood
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel Grand Rapids Airport features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 7484 square feet (695 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Grand Rapids Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ganders Restaurant - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ganders Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1979
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6 to 16 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Airport Hilton
Hilton Grand Rapids Airport
Hilton Hotel Grand Rapids Airport
Grand Rapids Hilton
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
DoubleTree Hilton Grand Rapids Airport Hotel
DoubleTree Hilton Grand Rapids Airport
Doubletree By Hilton Rapids
DoubleTree by Hilton Grand Rapids Airport
DoubleTree by Hilton Hotel Grand Rapids Airport Hotel
DoubleTree by Hilton Hotel Grand Rapids Airport Grand Rapids

DoubleTree by Hilton Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 941 reviews
Rating 8 - Good. 280 out of 941 reviews
Rating 6 - Okay. 153 out of 941 reviews
Rating 4 - Poor. 78 out of 941 reviews
Rating 2 - Terrible. 44 out of 941 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy, Evansville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wouldn't stay at this hotel again. Staff was great. I am disabled so i need to use the hot tub. Found out after checking in the hot tub and pool were broken. Room does not have a microwave or min fridge. Had to ask for a hair dryer.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynetta Lindsey, Jeffrey

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

michael

Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient for the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

brigid

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicer then most
Stayed 1 night in Mar 2025

4/10 Poor

Emma

Liked: Staff & service
Pool and hut tub were under maintenance. The room was okay for one night but beds weren’t comfortable. I would choose to stay at a different hotel in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The building is showing its age
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel, Gaithersburg

Traveled with family
Clean, easy arrival and check out.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn, Grand Ledge

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very pleasant and helpful!
Stayed 1 night in Mar 2025

8/10 Good

Jodi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was enjoyable. A couple restaurants within walking distance. Staff was courtious and helpful. Room was clean.
Stayed 2 nights in Feb 2025

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

con to Grand Rapids internatio airport

My first-floor room was freezing cold. I turned the heat up to 78 and was not warming up. I went to the desk at 1am (as my flight got in at 10:30) to request a new room and was provided with a much warmer room on the second floor.
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, Arlington Heights

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a main elevator that needs to be rebuilt, leaving you with just one elevator choice at the opposite end of the first floor that is quite a hike. For people who are either older or people like my wife who are somewhat disabled and asthmatic this is not a good option in any way shape or form. Stay clear of The hotel until it is fully functioning with a rebuilt elevator. Ps- Gaspers (the restaurant) needs to learn how to cook their food all the way through. Very very nice staff but terrible terrible food and borderline raw. Just a surprisingly bad experience because we stayed here over a year ago and it was a completely different (and good) experience at the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

robert, utica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and server was awesome Desk clerk was clearly overworked. While most of the hotel was fairly clean, the elevator, (with the main one being broken) looked like it had not been cleaned in a long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Orlan D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ceci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy Access to Airport in Comfortable Hotel

Perfect overnight location; needed close access to airport with reliable shuttle service to airport very early next morning. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Would stay again. Shuttle to airport was convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Shlomo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was cold outside, but I wiukd expect that a hotel in that area would be constructed to function well under those conditions. The meeting room was cold. The halls were cold, my colleagues rooms were cold and the coils were frozen. The elevator was out. Staff was respectful. I think that more thought. An effort should be placed on the physical plant and keeping hotel guests comfortable.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Terrible experience Heat not working in both rooms Elevator not working
Stayed 2 nights in Jan 2025

4/10 Poor

Rebecca

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was our second stay as we used the airport shuttle. Shuttle driver did not wait 5 minutes for us instead he drove back to the hotel and made us wait 25 minutes outdoors when it was 14 degrees out. Room #109 was excellent when we left for Bahamas vacation and great shuttle service. Arrived back room #113 horrible. Phone didn’t work, no hand lotion and desk manager offered us a blanket because the heat might not be working! it did work. Good grief how can it be that bad a week later?
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025