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DoubleTree by Hilton Hotel Grand Rapids Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Grand Rapids Airport

Ballroom
Ballroom
Reception
Outdoor wedding area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
$123
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
4747 28th St Se, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • Calvin College
    ‪4 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch TV with satellite channels, iPod dock

Junior Suite, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(15 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Grand Rapids Airport

4-star hotel in Kentwood
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel Grand Rapids Airport features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 7484 square feet (695 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Grand Rapids Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ganders Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ganders Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1979
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6 to 16 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Airport Hilton
Hilton Grand Rapids Airport
Hilton Hotel Grand Rapids Airport
Grand Rapids Hilton
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
DoubleTree Hilton Grand Rapids Airport Hotel
DoubleTree Hilton Grand Rapids Airport
Doubletree By Hilton Rapids
DoubleTree by Hilton Grand Rapids Airport
DoubleTree by Hilton Hotel Grand Rapids Airport Hotel
DoubleTree by Hilton Hotel Grand Rapids Airport Grand Rapids

DoubleTree by Hilton Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 971 reviews
Rating 8 - Good. 286 out of 971 reviews
Rating 6 - Okay. 159 out of 971 reviews
Rating 4 - Poor. 82 out of 971 reviews
Rating 2 - Terrible. 47 out of 971 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service. Booked a double queen with a refrigerator for insulin storage. Given a roon with two full size beds and no refrigerator. I was told they had no other rooms. This after having a reservation for a specific room. Front desk staff had a "too bad for you" attitude. On top of it all, room smells musty, and has stains on the walls and cobwebs in the corners. Will never be back
Stayed 1 night in Jun 2025

4/10 Poor

Clifford

Disliked: Cleanliness, property conditions & facilities
Double beds not Queen beds
Stayed 3 nights in May 2025

4/10 Poor

Misty

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
When we arrived the comforter had candy stuck on it, the phone didn’t work, the pool was closed for maintenance (which I would not have stayed there for that much if I had known it was closed), the shower curtain was all messed up and stained, there was food on the floor when we check in and there was hair all over the shower wall. There was also a shampoo bottle in what I think was supposed to be a hand wash dispenser. It was also very dusty in the room.
Stayed 2 nights in May 2025

8/10 Good

Kyle

Stayed 4 nights in May 2025

10/10 Excellent

Jayson

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

sandra

Traveled with partner
Liked: Property conditions & facilities
Å”
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff at the hotel was great! Even tho the reservation payment was messed up on Hotels.vom end, they fixed it and we had a great stay! Housekeeping was super nice and friendly when we needed something! Would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia, East China

Liked: Amenities, property conditions & facilities
Standard Double Tree. I like that, no surprises!!!
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was closed 😢
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location and how convenient it is to our airport
Stayed 1 night in Jan 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Very clean
Stayed 1 night in Apr 2025

4/10 Poor

Jeff

Disliked: Property conditions & facilities
Pool was closed with no notice on the website.
Stayed 2 nights in Apr 2025

6/10 Okay

Domingo Sumadsad

Liked: Cleanliness, staff & service
The AC in my room is so loud that it wakes me up every time it start up. I stayed in RM116. The server in the restaurant are nice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nancy, Evansville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wouldn't stay at this hotel again. Staff was great. I am disabled so i need to use the hot tub. Found out after checking in the hot tub and pool were broken. Room does not have a microwave or min fridge. Had to ask for a hair dryer.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynetta Lindsey, Jeffrey

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

michael

Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient for the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

brigid

Stayed 1 night in Mar 2025