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Extended Stay America Select Suites - Grand Rapids - Kentwood

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Grand Rapids - Kentwood

Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Lobby
Exterior
Fridge, microwave, stovetop

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
3747 29th St Se, Grand Rapids, MI, 49512
  • Orbit Room
    8 min walk
  • Panera Bread
    4 min walk
  • Grand Rapids Station
    18 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1059)
The price is $93
per night
$109 total
includes taxes & fees
Jan 2 - Jan 3
Sonesta Hotel Grand Rapids Airport

About this property

Extended Stay America Select Suites - Grand Rapids - Kentwood

Hotel in Kentwood
Along with laundry facilities, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Grand Rapids - Kentwood offers 104 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Extended Stay America Select Suites - Grand Rapids - Kentwood features a vending machine, laundry facilities, and discounted use of a nearby fitness facility. Public areas are equipped with complimentary wireless Internet access. This Grand Rapids hotel also offers a front-desk safe and an elevator.

Extended Stay America Select Suites - Grand Rapids - Kentwood is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Grand Rapids
Extended Stay America Grand Rapids Kentwood
Extended Stay America Grand Rapids Kentwood Hotel
Extended Stay America Kentwood Hotel
Extended Stay America Kentwood Hotel Grand Rapids
Extended Stay America Kentwood
Extended Stay America Grand Rapids Kentwood
Extended Stay America Suites Grand Rapids Kentwood

Extended Stay America Select Suites - Grand Rapids - Kentwood Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 788 reviews" "
Rating 8 - Good. 204 out of 788 reviews" "
Rating 6 - Okay. 159 out of 788 reviews" "
Rating 4 - Poor. 135 out of 788 reviews" "
Rating 2 - Terrible. 124 out of 788 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glorimar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

Treville

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smells like animal feces in the hallway and the room. I couldn't stay there and had to book a room at another hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not good the doors didn’t shut properly there was van roaches in the room
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Breakfast is too simple(grab and go)
Stayed 1 night in Jul 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here 1 night upon arrival to GRR. Overal it was a good stay. The bed was good, not great but wasn't terrible. Thr next day the frond desk lady wa svery friendly and asked how our stay was. The only thing is that one of the sude doors to get into the building is jammed, it took many attempts inserting yhe key card for the door to open. Someone actually told us thar eventually it will open. That was 11 pm, we wanted to rest and not to stay outside teying to get in.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
AC units emit strong urine odor
The first room I was assigned smelled like urine. However, I have been known to mis-identify odors, so that smell may well have been the through-wall AC unit. AC units will emit a urine-like smell when there is a buildup of mold and bacteria from condensation on the cooling fins (internally). They assigned me another room without question. It smelled fine at first, but once I ran the AC for a bit I began smelling the same odor (though not as strong as in the first room).
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were impressed with our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to check in and they did not have the amenities listed for the room. I said I didn’t want to stay there if that was the case. She told me fine and that she refunded me, but she never did. So I had to pay for hotel room I didn’t even stay in. Customer service was extremely poor, completely unapologetic, and it looked unbelievably rundown and dirty compared to the picture
Stayed 1 night in Jul 2024

10/10 Excellent

Jamesia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There were many pets that were being very loud on our floor. Staff helped us retrieve a lost item, and were very welcoming to us.
Stayed 1 night in Jun 2024

4/10 Poor

Cheri

Disliked: Cleanliness, property conditions & facilities
Thanks
Stayed 1 night in Jun 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our door lock. The front desk quickly resolved the issue.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Donna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I left and need a refund it was dirty and not a good vibe in the safety issue
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The room was filthy. The bed skirt was dirty, the bathroom had some sort of black grease, the office chair had numerous stains and was broke, the recliner couldn't recline because of the sticky substance holding it back... Ugh. I would NEVER stay here again. Spend the extra dollars, stay somewhere else!
Stayed 1 night in Jun 2024

4/10 Poor

Timothy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wow extremely dirty and stained carpets, the place smelled like a BBQ in the hallways and rooms. No Bueno.
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I had a reservation for this property with a late arrival. When i got there at 11p there was a person sleeping in the grass in front of the hotel, 2 others on a bench, and 3 people hanging out in the lobby. Because this put up red flags, i asked to see my room before i signed in. When i entered the room the smell of urine was so strong i almost gagged. The wallpaper on one wall was pulled off in football sized chunks. There was no way i was letting my daughter and grandson stay in this room nor myself with asthma. I was shocked that this property thought this was ok. We left and had to find another hotel at midnight. Look at your rooms before you sign.
Stayed 1 night in May 2024

6/10 Okay

Judith

Disliked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Tamara

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Tamara

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property manager had a bad attitude. Overall they were shady on many levels.
Stayed 1 night in Apr 2024

2/10 Terrible

Omar

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in timeframe is misleading. Says until midnight but even with a heads up that I would be late, still before midnight the reservation was erased. Then with a new reservation I was given a room with someone already occupying it. Took over half a hour to check-in. When we finally got the room we had missing blankets, pillows, and a drawer was broken and left on side of dresser.
Stayed 1 night in May 2024

4/10 Poor

Kyle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024