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Hampton Inn & Suites Grand Rapids-Airport 28th St

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids-Airport 28th St

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV
Lobby
Room | 1 bedroom, desk, laptop workspace, blackout drapes
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
$124
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5200 28th St Se, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min drive‬
  • Calvin College
    ‪6 min drive‬
  • Woodland Mall
    ‪6 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | 1 bedroom, desk, laptop workspace, blackout drapes

Room

10.0 out of 10
Exceptional
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout drapes

Room

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout drapes

Room

8.8 out of 10
Excellent
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 2,043 reviews
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About this property

Hampton Inn & Suites Grand Rapids-Airport 28th St

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Hampton Inn & Suites Grand Rapids-Airport 28th St offers 98 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Grand Rapids-Airport 28th St features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers coffee/tea in a common area, express check-out, and an elevator. Onsite self parking is complimentary.

Hampton Inn & Suites Grand Rapids-Airport 28th St is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn 28th Hotel Grand Rapids Airport Street
Hampton Inn Grand Rapids Airport 28th Street
Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St Hotel
Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St
Hampton Inn Suites Grand Rapids Airport 28th Street
Hampton Inn Rapids 28th St
Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel
Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids

Hampton Inn & Suites Grand Rapids-Airport 28th St Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Service was exceptional.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought we had 2 queen beds when purchased but only one queen with a pullout couch bed.
Stayed 2 nights in May 2025

10/10 Excellent

judy, grosse Ile

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
We came here for a family get-together-3 rooms, 3 seniors and 1 family with kids. Everyone was happy. We got to the breakfast buffet about a half hour before it ended and it was pretty picked over. Yogurt was gone and fruit too, but they did replace those. Breakfast was certainly sufficient with sausage, eggs, and potatoes. But the staff was wonderful, the entire facility was super clean and I liked the decor- very simple (sort of a Swedish vibe). We will stay here next time we come back. One important note: our GPS took us to the Target parking lot, but once there, stay to your left and follow the road around and up to your left for the hotel. It’s off the beaten path which makes it peaceful and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Shen

Traveled with family
Liked: Amenities
Love the Jr Suites where we always stay as they have lots of space. They are located on 1st floor Rooms 101 - 104 they may be the same location on higher floors. We like first floor as they are right next to the parking lot
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness
The pillows had a smell to them and the breakfast was not very good
Stayed 2 nights in May 2025

10/10 Excellent

Barbara, Newberry

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Very nice, clean facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Anastasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and hotel. Had very pleasant weekend stay, comfortable beds, quiet air conditioning, breakfast was average.
Stayed 2 nights in May 2025

6/10 Okay

Linda

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Kris

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

a little noisy

It started out good, but then their were kids running the halls, but that did stop a little after 10pm. I did find a couple of little black bugs in the bathroom which didn't make me feel very good.
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff was very nice
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet. The front desk prepare earlier breakfa

Stayed 1 night in Apr 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

PETE, INDIANAPOLIS

Traveled with family
Liked: Cleanliness, staff & service, amenities
The main issue we had was that the blinds in the bedroom (Rm 117) were broken. They were stuck in an open position so open all night with the parking light glaring in the room all night. The second night I had to manually try to unroll them the best I could. The other issue are that the pillows were terrible. I used two pillows and they were completely flat with no support. No excuse for crappy pillows. Not an item to go cheap on.

6/10 Okay

Susan

Liked: Cleanliness, room comfort

Unlike most Hampton stays

Blinking main light in entrance of hotel room, toilet seat up like a man had used it and urine on the seat, water from shower flooded bathroom drain not working, internet NOT working...very unlike hamptons
Stayed 1 night in Apr 2025

8/10 Good

Tasha

Stayed 1 night in Mar 2025

10/10 Excellent

Thu Tam, Valrico

Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Michigan for two days due to weather at my destination. I made last minute reservations here. The whole staff was professional and extremely hospitable during my stay. They went out of their way to help. Hotel is in a quiet location and within walking distance of stores and restaurants. I would recommend if you need a place close to airport.
Stayed 2 nights in Jan 2025

8/10 Good

Curtis

Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Friendly offered free water when we got there. Thought that was plain or nice
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get fresh towels or toilet paper one day. Looked like someone started to clean the room, then stopped.
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Marissa

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Chiara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT HOTEL!

Awesome stay! Super clean, friendly staff, would stay again! Was traveling with a gymnastics team, lots of hotel stays and this is top 3 for sure!
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and tranquil, close to airport, shops and conveniences without being in the busyness of 28th Street. Staff were quietly attentive and always available to make sure all our needs were met. The airport shuttle was very convenient. Rooms were clean and spacious and well appointed.
Stayed 6 nights in Jan 2025