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Holiday Inn Grand Rapids Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids Airport by IHG

Exterior
Meeting facility
Restaurant
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
$111
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
3063 Lake Eastbrook Blvd SE, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪10 min walk‬
  • Place, Woodland Mall
    ‪16 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

About this property

Holiday Inn Grand Rapids Airport by IHG

3-star hotel in Kentwood
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Grand Rapids Airport by IHG offers 148 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Grand Rapids Airport by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 3939 square feet (366 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Holiday Inn Grand Rapids Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Holiday Inn Grand Rapids Airport by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3,939 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Airport Holiday Inn
Holiday Inn Grand Rapids Airport
Holiday Inn Hotel Grand Rapids Airport
Grand Rapids Holiday Inn
Holiday Inn Express Grand Rapids
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Holiday Inn Grand Rapids
Holiday Inn Grand Rapids Airport Hotel
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Kentwood Holiday Inn
Holiday Inn Kentwood

Holiday Inn Grand Rapids Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Stayed 1 night in Jul 2025

8/10 Good

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The hotel actually had a fire on the day of our departure and the staff did a great job getting everyone out of the building safely.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Justin

Disliked: Staff & service, property conditions & facilities, room comfort

No Thanks!

I haven't stayed in a Holiday Inn hotel in a while. I don't think I'll be staying at one again. Carpet and walls were all beaten up; smoke alarms were hanging from the ceiling; no exhaust fan in the bathroom which caused the paint to bubble within the room. Beds weren't very comfortable. I wouldn't pay any more than $100 to stay here per night; and unfortunately, we did.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bobbi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. It was convenient and comfortable. The chair in our room was really stained and looked dirty but everything else was clean. The area is great. It was quiet and family friendly. The price is great but be aware there is a $100 deposit. We will definitely be back.
Stayed 2 nights in Jul 2025

6/10 Okay

Tara

Traveled with partner
This property has seen better days. Things were stained and broken.
Broken tile
Broken doorknob
Stained chair
Stained carpet
Stayed 1 night in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and nice

pool was nice but indoors. breakfast was not included. parking was good. room was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerri

Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place to stay when flying in and out of Grand Rapids. Friendly, helpful staff. Convenient shuttle service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

6/10 Okay

Davetta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No coffee downstairs in the morning. That was the straw that broke the camels back.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
friendly helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Amenities, property conditions & facilities
Great Staty
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2025

6/10 Okay

Kim

Disliked: Property conditions & facilities
Rooms are okay.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
given room above all the A/C and heating machines. noisy all night :( one coffee pot, no real milk or half-n-half. no continental breakfast at outrageous weekend rates
Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Business traveler
Liked: Staff & service, room comfort
I book for the pool and location for my child’s cheer competition
Stayed 2 nights in Jun 2025

8/10 Good

Colleen

Business traveler
Liked: Cleanliness
Pool was down. Registered guests should have been notified prior to arrival . I chose hotel based on availability of pool
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Bailey

Traveled with family and small children
Disliked: Amenities
Fine enough if you’re staying short term, just a few things that were inconvenient. For example, pool was under maintenance and that was never communicated to us, many tv channels were not working and then breakfast was NOT included (which is on me for not paying attention at booking. I assumed since it was a Holiday Inn that it would be included like all the other Holidays are but it’s not).
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness
Comfortable bed and clean Thermo stat off calebration
Stayed 3 nights in Jun 2025