Homewood Suites by Hilton Grand Rapids Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Grand Rapids Downtown

Restaurant
Restaurant
Interior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Breakfast included
  • Housekeeping
  • Pet friendly

Explore the area

Map
161 Ottawa Avenue N.W., Grand Rapids, MI, 49503
  • Grand Rapids Art Museum
    3 min walk
  • DeVos Performance Hall
    4 min walk
  • Van Andel Arena
    6 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    21 min drive

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 King Beds

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Grand Rapids Downtown

3-star hotel in Downtown Grand Rapids
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Homewood Suites by Hilton Grand Rapids Downtown offers 110 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton Grand Rapids Downtown features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Homewood Suites by Hilton Grand Rapids Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Lew's on Two - Onsite bar.
Waters View - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lew's on Two
  • Waters View

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown
Hotel Homewood Suites by Hilton Grand Rapids Downtown
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites Hilton Rapids
Homewood Suites by Hilton Grand Rapids Downtown Hotel
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids

Homewood Suites by Hilton Grand Rapids Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews" "
Rating 8 - Good. 205 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Business traveler
Restroom fan noisy. No shampoo in the shower. Floors and doors all squeaky.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catalina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our room so much that we want to stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Holly, Croswell

Traveled with partner
Liked: Amenities, property conditions & facilities
It was very clean and walking distance to everything. I highly recommend staying here and will book again in the future.
Stayed 1 night in Sep 2024

6/10 Okay

Morgan

Traveled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Christina, Walbridge

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was my first trip to Grand Rapids and I was very disappointed. The hotel had no parking on site although the amenities list "parking available". The parking was in a parking garage around the corner from the hotel and you had to pay each day. At check in, the front desk staff where unhelpful, and unapologetic. I would not stay at this hotel again. .
Stayed 1 night in Sep 2024

8/10 Good

Anthony Davis Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We tried three times to resolve our issues with the front desk only to be told a manager was unavailable. Called corporate and left a message. The dishes were dirty in dishwasher the toilet seat was not attached to toilet , empty toilet paper rolls in bathroom ? We never experienced this at a Hilton . We are STILL waiting on a manager to return our call
Stayed 1 night in Sep 2024

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nicole

It seemed a little “old or dated”. Some of the cabinets are worn.
Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! The staff was friendly and accommodating. The room was clean. The area was walkable and had many options, although we didn’t feel super safe at night. We would absolutely recommend staying here!
Stayed 2 nights in Aug 2024

6/10 Okay

Jessie

Stayed 1 night in Aug 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karin Lena

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First we got the worst suite possible, with a window out into a parking garage, with our window nose to nose with a parked SUV!! And tge room smelled like a basement, damp and nit nice. It also had strange steps down into the room, not leg-friendly. When we complained we got upgraded the second say to a fantastic suite, so much better! We are grateful but the first room should never have been rented out.
Stayed 6 nights in Jun 2024

8/10 Good

patti

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Haden

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Good breakfast. Nice staff. Let me checkout late.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Best breakfast I've had at a 3- star hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous employees. Shame about the ADA toilets!
My friend had just recently had replacement knee surgery, so she & my other friend asked about ADA toilets. The gentleman at the desk did what he could to accommodate us and found up an upgraded room for the trip - at no extra cost. The room was fab. Unfortunately, the toilets still weren't ADA, but at least the shower was good for her. (We did find ADA toilets in the swimming pool restroom. Honestly, hotels have to do better about this. Yes, kids need shorter toilets, but older adults need the higher ones. Maybe provide stepstools for the kiddos, since increasing toilet height is a lot harder!)
Stayed 3 nights in Aug 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved The Staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert M

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dishes and glasses were disgustingly dirty in the cupboards, wooden floors squeaked horribly, toilet did not flush, sink drained very poorly, ice maker did not stop after being shut off, made a terrible noise all night and couldn’t sleep. They couldn’t produce a second key card for our room. The mgr Dave could not produce a receipt for small purchases at the counter and continued to ignore my request for one stating, “you’re all good” repeatedly. He was obviously sick and coughing, sweating profusely. We bought a bag of pop corn from the front desk and it legitimately tasted a year old it was that stale and soft. The mattress on the bed was so soft it felt like we were sleeping on a bean bag. I canceled my second night and asked for a refund. I will never return and feel they should have even discounted my one night stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with real wood flooring and brick walls in rooms and throughout facility.
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to stay and walk to room to take test no worries of having to drive
Stayed 1 night in Jul 2024