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Homewood Suites by Hilton Grand Rapids Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Grand Rapids Downtown

Restaurant
Interior
Lobby
Restaurant
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Bar

Explore the area

Map
161 Ottawa Avenue N.W., Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪4 min walk‬
  • Van Andel Arena
    ‪6 min walk‬
  • DeVos Place Convention Center
    ‪7 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Accessible (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, City View

Suite, 2 Queen Beds, Non Smoking, City View | Living area | 39-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Grand Rapids Downtown

3-star hotel in Downtown Grand Rapids
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Homewood Suites by Hilton Grand Rapids Downtown offers 110 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton Grand Rapids Downtown features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Homewood Suites by Hilton Grand Rapids Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Lew's on Two - Onsite bar.
Waters View - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lew's on Two
  • Waters View

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown
Hotel Homewood Suites by Hilton Grand Rapids Downtown
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites Hilton Rapids
Homewood Suites by Hilton Grand Rapids Downtown Hotel
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids

Homewood Suites by Hilton Grand Rapids Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kennedy

Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Stayed 2 nights in Jan 2025

4/10 Poor

Donald

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Homewood Suites by Hilton Grand Rapids Downtown

Friday night we ran out of tissues. We left Saturday morning at 9:45 am and did not return until 3:00pm. We removed the do not disturb sign off the door. When we returned, we noticed the room had not been touched. We went to the lobby and as for a tissue box and why wasn’t our room touched. We were told since we stayed two nights, they don’t check the room the first day after you check in. For $200.00 a night we don’t feel this was right. Been at lesser known hotels and always they check room every day. Very disappointed for the price we paid! Also, the thermostat would turn down to 65 degrees in the middle of the night and we were not informed of this happening. Very annoying!
Stayed 2 nights in Jan 2025

6/10 Okay

Madison

Traveled with family
Liked: Cleanliness, staff & service
We unfortunately had a rough time at homewood suites as they have quite a number of broken things and there was a fire alarm in the middle of the night. The elevators were off and on working, the fans in our rooms didn’t work at all neither did one of our hair dryers. We felt a great lack of instructions from the staff when it came to these obstacles. They did try their best to be courteous and kind but the hotel its self has very thin walls so I wouldn’t recommmed it if you are trying to get some good sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The first night was a little rough. There was quite a bit of noise from other rooms & above, but I packed a white noise machine & that helped. Staff was wonderful, kind, & always willing to help. I loved the spaciousness of the room& wood floors. I wish I would’ve kept the smaller room with the city view however because not have natural light was a bit disappointing. Overall, we enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Suite in Downtown GR

Always comfortable and its a great value. The rooms are nice, staff is friendly, and its in a great spot. You reqlly can't go wrong.
Stayed 1 night in Jan 2025

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hardwood floors and layout of the suite
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique rooms and location
Stayed 1 night in Jan 2025

10/10 Excellent

Trevaney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staff and a wonderful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a refrigerator and a small kitchen that was very nice. The room was set to 78 when we arrived but cooled down. Sofa bed was perfect for kids.
Stayed 1 night in Dec 2024

2/10 Terrible

TYLER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a 4 bed suite and there was only three beds. The property nor Travelocity cared to correct the situation….basically pointed the fingers at each other, and said tough luck.
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building converted to lovely hotel, we’ve stayed here before and have not been disappointed. Convenient to everything downtown GR, walking is easy to get around! Really good breakfast included!
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is decent, older Hotel,The street is noisy at night, cars racing up and down street, Beds are not comfortable .
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen, Jenison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would stay again in center of city very walkable.
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Disliked: Staff & service, property conditions & facilities, room comfort

Definitely NOT exceptional

I can't believe all the "exceptional" ratings. I thought this was average at best - creaky/loud floors, loud fans, vinyl curtains, absent staff and to top it all off there was no water 8am to 6pm on the 16th. I spent the night, but couldn't shower or flush the toilet after 8am? For $200+. No thanks. Will not be returning. There should have been some compensation or a discount offered for the inconvenience.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
We had no heat the first night. It was a little chilly. They moved next day very quickly and we got a slight upgrade. Overall it was was a great weekend. Location was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2024

2/10 Terrible

Salvatore

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room it self was ok. I only have a couple complaints is the pillows had stains on them and we had to get new ones sent up to the room. The major thing that made it really hard to enjoy our stay is that you can hear everyone walking around, especially the guests in the room above you. It was a very loud hotel and very hard to get a goodnights sleep.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024