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Hyatt Place Grand Rapids-South

3.0 star property

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Photo gallery for Hyatt Place Grand Rapids-South

Indoor pool, sun loungers
Lobby
Studio, 1 King Bed | Minibar
Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast included
  • Laundry

Explore the area

Map
2150 Metro Lane SW, Wyoming, MI, 49519
  • Craig's Cruisers
    ‪5 min drive‬
  • RiverTown Crossings Mall
    ‪8 min drive‬
  • Tanger Factory Outlet Center
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (353)
The price is $103
per night
$122 total
includes taxes & fees
May 21 - May 22
Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG

About this property

Hyatt Place Grand Rapids-South

3-star Wyoming hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Grand Rapids-South offers 113 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Wyoming hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Grand Rapids-South features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hyatt Place Grand Rapids-South is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Guest Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Guest Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Grand Rapids-South
Hyatt Place Rapids-South
Hyatt Place Rapids-South Hotel
Hyatt Place Rapids-South Hotel Grand
Hyatt Place Grand Rapids-South Hotel Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids South
Hyatt Grand Rapids Wyoming
Hyatt Grand Rapids Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids-South Hotel Wyoming

Hyatt Place Grand Rapids-South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diego, Punta Gorda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They seemed to be not very well staffed. I was there for 6 nights and every day I would request service and they finally came by on the 4th day only after I went and talked specifically to the cleaning ladies
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The plane was overrun with 10-year old hockey players on the weekend. One employee works the whole operation - front desk, breakfast, bar, etc. We never got housekeeping unless we asked for it, and even then, it wasn’t guaranteed. Maintenance issues weren’t fixed for days. But the hotel is very modern, comfortable, great location, and inexpensive. It was still worth it for us to stay here.
Stayed 3 nights in Feb 2025

10/10 Excellent

KARONI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as I frequent the area often for work/ so at least two days of my work week is spent “living” in this location and I would t change a thing! The aroma when you walk in alone speaks volumes, very clean, nice staff
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Shana, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Business traveler
Liked: Cleanliness
Disliked: Amenities
I booked a room to sleep and have breakfast when I got off mid-nights at the hospital. Hyatt booked a whole team of children who were running up and down my hall yelling. Slamming doors and yelling for drunk dads. I checked out early to go to a different hotel. I am still shocked they did NOTHING about the behaviors of these guests. If I have to pay an incidental fee they should as well for disruption of guests.I had no breakfast! there was a 30 min line up om the waffle maker. The lady who was stocking omellete type bites apolised
Stayed 3 nights in Jan 2025

6/10 Okay

Ed

Traveled with family
Liked: Cleanliness, staff & service

Great service and staff average facilities

Staff was outstanding Very clean room and facilities Problems we set the temp to 72 and it went up to 80. It is very cramped and difficult to open the door in the bathroom where the shower and commode are. Very noisy at night. We were on the first floor which I avoid next time. No recycling in the rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark D

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new go-to?

Property feels new and bright. Wide hallways and larger rooms. Mattresses were truly medium firmness. My room felt clean and the sheets were bright white with no stains. Same for the towels. Several USB-A and USB-C charging ports, along with 110VAC outlets on the nightstands and desk. Breakfast was typical. Cereal, bagels, oatmeal, meh egg cups. Pretty standard. If the price keeps making sense, I'll keep staying here.
Stayed 1 night in Jan 2025

8/10 Good

Rosemary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and we loved our room and the breakfast. Our only complaint was the pool, while not freezing it was definitely cold. Colder then you would expect, it kept the adults out but the kids went in and shivered the whole time.
Stayed 1 night in Jan 2025

10/10 Excellent

KARONI

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Avoid this hotel! Dead bugs in the rooms, hair all over the bathrooms, clogged drains, and blood on the comforter! Should have know the price would reflect the condition! Would not issue a refund so this will be my last Hotels.com booking.
Stayed 1 night in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Gregory

Traveled with family
Disliked: Staff & service

Freezing cold pool

I stayed here on 1/25/25 and specifically selected this location because of the pool. My young girls were hoping to enjoy the inside pool during the winter. Unfortunately the pool temperature was way to cold to swim. Other guests were also complaining to the front desk workers about this. We were given the General Managers email and told to contact him. I emailed hoping for atleast a partial refund as the experience was completely waisted due to the pool conditions, and the manager responded saying there's nothing they can do. Very bad service and lost a customer in the future. Don't stay here if you're looking for a good pool experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald, Minnetonka

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Entryway was slippery in the back. Front desk staffing was inconsistent. Ive never seen a front desk as a island counter. Didn't seem to be very staff friendly. Housekeeping staff were very friendly. Overall ww enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Fort Gratiot

Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area in lobby/bar area for a team to gather.
Stayed 1 night in Jan 2025

10/10 Excellent

ZO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Stay!

Horrible stay. The heat in the rooms didn’t work properly. The pool was not heated. No pool towels available. Restaurant wasn’t open due to renovation. Kids were screaming all night and running up and down the hallways. There was trash everywhere. The trash bins were full. Was not able to call down to the front desk because there phone lines were cut. Management did nothing to help.
Stayed 1 night in Jan 2025

10/10 Excellent

Mario, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jan 2025

6/10 Okay

donald

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No room service, no microwave oven
Stayed 2 nights in Jan 2025

10/10 Excellent

Meghan

Traveled with family and small children
Liked: Amenities
As always, staff is fabulous and we had all we could ask for!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa, Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Just Okay

Check-in was smooth, and we appreciated the carts that were available for us to use for our luggage. The room had plenty of space, and I liked the fact that it didn't have carpet. While our stay was fine, there were a few things that could be improved. There was definite draft from the window--which the bed was right next to, the refrigerator hummed loudly, and the bathroom fan was annoying. Also, and more significantly, the fire alarm was disconnected in the room. Admittedly, in a different room we probably wouldn't have had these small irritations. And perhaps others aren't as annoyed by constant sounds, like I am. We did hear people talking and closing their doors throughout the night. The breakfast was okay, not quite the creatively curated experience that was advertised, but the coffee was hot and plentiful, and the standard boiled eggs, yogurt, oatmeal, make-your-own-waffle, and cereal were all available. Unfortunately, the bar (counter that served as a sort-of bar) was not set up to take credit cards if you had booked through a third-party website. Definitely a bummer. One reason we chose this hotel was the promise of a place to relax with loved ones after a hard day. All in all, the room was clean, everyone was friendly, the hotel served our purpose, and we got the room for a good price. Would I stay there again--no. But the stay was adequate and will likely be forgotten until we need to stay in the area again and we think: not there.
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay.

Extra blankets would have been nice. The HVAC unit was noisy.
Stayed 1 night in Jan 2025