Residence Inn By Marriott Grand Rapids West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Grand Rapids West

Exterior
Premium bedding, down comforters, pillowtop beds, desk
Front of property
Free daily buffet breakfast
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
3451 Rivertown Point Ct Sw, Grandville, MI, 49418
  • RiverTown Crossings Mall
    11 min walk
  • Vander Veen's Dutch Store
    6 min drive
  • Millennium Park
    8 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    26 min drive

Room options

Suite, 1 Double Bed

  • 600 sq ft
  • Sleeps 5
  • 1 Double Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 600 sq ft
  • Sleeps 5
  • 1 Double Bed

Studio Suite, 1 Queen Bed with Sofa bed, Fireplace

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn By Marriott Grand Rapids West

3-star Grandville hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Residence Inn By Marriott Grand Rapids West offers 90 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn By Marriott Grand Rapids West features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Residence Inn By Marriott Grand Rapids West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to September 01
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Grand Rapids West
Residence Inn Marriott Grand Rapids West Grandville
Residence Inn Marriott Grand Rapids West Hotel
Residence Inn Marriott Grand Rapids West Hotel Grandville
Residence Inn Marriott Grand Rapids West Aparthotel Grandville
Residence Inn Marriott Grand Rapids West Aparthotel
Resince riott Rapids West vil
By Marriott Grand Rapids West
Residence Inn By Marriott Grand Rapids West Aparthotel
Residence Inn By Marriott Grand Rapids West Grandville
By Marriott Grand Rapids West
Residence Inn By Marriott Grand Rapids West Hotel
Residence Inn By Marriott Grand Rapids West Grandville
Residence Inn By Marriott Grand Rapids West Hotel Grandville

Residence Inn By Marriott Grand Rapids West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 390 reviews" "
Rating 8 - Good. 90 out of 390 reviews" "
Rating 6 - Okay. 31 out of 390 reviews" "
Rating 4 - Poor. 12 out of 390 reviews" "
Rating 2 - Terrible. 11 out of 390 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

David A

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very slow checkin
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we stepped foot we were treated with pure kindness the breakfast was above and beyond everyday staff always there to help would definitely recommend for a weekend stay or for your family
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is close to restaurants, grocery store and mall. Not a very walkable area. The door closest to our exit had a broken lock and could not be opened with key card, and was a long way from the main entrance. People were propping the door which is not very secure. Initially we were provided with one pot, no coffee carafe, no fry pan. We asked for additional pots and fry pans (twice) and eventually received some. There was a tear in the LR carpet and the AC unit, located in the bedroom was as loud as a small aircraft. I expected better from Marriot.
Stayed 6 nights in Jul 2024

8/10 Good

Hillary, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is comfortable and clean and the location is excellent. So many restaurants and places to shop. The staff was always courteous and kind. The breakfast had plenty of options
Stayed 21 nights in Jul 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love!
Staff is amazing and so polite. Great outside area with an outdoor pool and fire pit. Room was a great size! Super close to the mall and lots of places to eat
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 1 night in Jun 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like all the pot holes on the property. The back door did not work, our room key did not work in it.We enjoyed our clean suite, large and comfortable. The breakfast buffet was amazing. There was almost everything you could think of. The server at breakfast was very friendly and always eager to please and assist where necessary. We enjoyed our stay very much. Thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Cyerra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vipul Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

carlita tashay

Disliked: Cleanliness, property conditions & facilities
The sinks and tub was clogged and tub dirty had to clean x2
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room setup and a fantastically helpful gentleman running the breakfast room
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff is amazing!!! So friendly and welcoming! Amazing breakfast and excellent customer service!
Stayed 7 nights in Mar 2024

8/10 Good

Zlam

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Lisa

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs corporate to wake up!
This use to be my favorite hotel to stay at whenever I had business in this area of MI. It has been over a year since i had business in the area and was so sad to see the deterioration of this lovely hotel. The doors to the 2 rooms I purchase never fully shut unless you pulled or pushed on them an issue that the hotel staff is aware of. The key to one room would not work, after talking to the front desk their answer was jiggle the handle and pull up on the handle once you place the card in. Again, the staff knows this is an issue and all door issues could be a dangerous situation. One of the first rooms we entered smelled of smoke and disinfectant cover up spray with carpet bunched up here and there. The staff was very accommodating and moved that room, only to open the door to another room full of bunched up carpet. But at least it didn’t smell. Those quaint fireplaces that you look forward to after a long day of work for relaxation, well they do not work. The staff was kind, generous and helpful. They went beyond to make things better and want their customers to be happy. I got the impression that they have tried to get the issues I described fixed and no one is listening to them. I hope corporate reads this and makes some major updates to this hotel the I regarded as lovely.
Stayed 2 nights in Mar 2024

8/10 Good

Sheryl

Liked: Property conditions & facilities
Everything was fine except music at night from somewhere outside could be heard in our room when the window was open.
Stayed 2 nights in Feb 2024

10/10 Excellent

marcia

Traveled with partner
Liked: Cleanliness, staff & service
I was in a room for people with disabilities though not very disabled. The room would have been great for someone who was. Loved the lay-out and with children would have been nice. The only bad thing for me was the water in all areas about 9:30 A.M. was barely lukewarm. My husband barely stood in the shower a minute. I am hoping if you got up early it would have been better. Loved being able to set temp in the room at your exact preference. Felt like a foam mattress and we both got hot and a big reminder to put temp down at night. Mattress okay as long as we kept on our sides. The middle had a valley. The price at a level we could live with cold water for one morning. Desk people were very pleasant. If you don't expect luxury and can sleep with some noises it was a very convenient location for us with lots of stores and restaurants nearby. Liked the nice fridge and room arrangement. If you take food,take paper plates etc. Also no hair dryer. Vanity sink in separate room. It felt safe and clean and nicely decorated. Also good parking and location.
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2024

6/10 Okay

Kathleen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a cockroach in the room prompting me to check out early.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Well maintained updated facility. Friendly helpful staff.
Stayed 1 night in Feb 2024

6/10 Okay

Tim, VICTORIA

Stayed 1 night in Jan 2024

10/10 Excellent

Laurel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a funeral and the staff could not have been nicer. Breakfast was good and our dog learned real quick that they had treats for her.
Stayed 2 nights in Jan 2024

8/10 Good

Alex

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay

10/10 Excellent

Tim, VICTORIA

Stayed 1 night in Jan 2024

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a volleyball tournament. Very nice day. Friendly staff, quiet rooms, convenient, location, and excellent breakfast.
Stayed 1 night in Jan 2024