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Sleep Inn & Suites - Airport

2.5 star property

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Photo gallery for Sleep Inn & Suites - Airport

Premium bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity
Lobby
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
4284 29th St Se, Grand Rapids, MI, 49512
  • Centerpointe Mall
    ‪16 min walk‬
  • Orbit Room
    ‪17 min walk‬
  • Patterson Ice Center
    ‪2 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (1262)
The price is $93
per night
$109 total
includes taxes & fees
Mar 6 - Mar 7
Sonesta Hotel Grand Rapids Airport

About this property

Sleep Inn & Suites - Airport

Hotel in Kentwood
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour front desk, express check-out, and gas grills. Housekeeping is available on request.
Sleep Inn & Suites - Airport offers 78 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sleep Inn & Suites - Airport features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Sleep Inn & Suites - Airport has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.50 per pet, per night (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 26.50 per pet, per night (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Sleep Inn Airport Hotel Grand Rapids
Sleep Inn Hotel Airport
Sleep Inn Airport Grand Rapids
Sleep & Suites Grand Rapids
Sleep Inn & Suites - Airport Hotel
Sleep Inn & Suites - Airport Grand Rapids
Sleep Inn & Suites - Airport Hotel Grand Rapids

Sleep Inn & Suites - Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 825 reviews
Rating 8 - Good. 272 out of 825 reviews
Rating 6 - Okay. 152 out of 825 reviews
Rating 4 - Poor. 74 out of 825 reviews
Rating 2 - Terrible. 97 out of 825 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Staci

Business traveler
Disliked: Staff & service, room comfort
Price was nice, room was ok. Still wont come back
Wont come back Tv didnt work front desk told us twice we had to wait until 11pm for manager to help Ac didnt work Elevator broke while i was on it. Keycards deactivated ,daily Night staff was rude Parkinglot smelled like weed all 3 nights Shower...sorta gave hot water, had boogers on the walls..gross Beds clean but not comfy
Stayed 3 nights in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
For an older property was very nice and well worth the price paid. The breakfast was very good, all the employees were friendly and kind. Wonderful stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and nice! The indoor pool was great and the complimentary breakfast was very good!
Stayed 2 nights in Nov 2024

2/10 Terrible

Breon

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Elitizia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Emily

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It takes a lot for me to complain about a property. While the bed and sheets were clean. The bathroom was disgusting. The shower head was caked in what seemed to be black mold. Enough that it was causing an issue with the water actually spraying out of the shower head uniformly. The shower door, lip and floor around the shower also had black mold growth. Overall the hotel was just dingy. The common areas had multiple stains on the carpets. Large amounts of built up dust and dirt in the corners and baseboards ect. Other issues not as pressing as the cleanliness were missing fixtures, broken window locks, holes in the wall paper, no sink stopper/plug. I travel often for the business I own and often only use hotels to shower and sleep before I'm off again so I don't tend to book high end hotel while traveling, but I always check out the rating and was very surprised to find these issues with a hotel rated over 7.
Stayed 2 nights in Oct 2024

10/10 Excellent

Evelia

Traveled with family
Liked: Cleanliness, staff & service
Really clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Business traveler
I cancelled my room 36 hours before my due arrival. I bought insurance just in case. Now Expedia still has not gotten my refund !
Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great on Wednesday because we had car trouble and they told u no problem get here safely. Everything changed the next day when we were gone all day and came back to dirty towels we used that morning still on the floor. The check in told us they only clean the rooms every 3 days. He did provide us with new towels. Said he would make sure the next day they take care of room. Friday morning we go to check in to see if there was a possibility of changing rooms due to my daughter wanted to stay the night but was told because I booked thru a 3rd party they couldn’t help even know I said I would pay the difference before being told no. Gone all day Friday and once again our room was left untouched. No clean towels nothing. Go to check in and told that yeah you checked in Wednesday and they only come in if 1) we requested it, which we did the night before 2) it’s been more then 3 days I would highly suggest going to a different hotel and not stay at this one.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2024

2/10 Terrible

Ruth

Liked: Cleanliness, staff & service
EVERYTHING WAS OK ELEVATOR WAS DIRTY
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to airport and areas to dine.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mattresses were stained. Bathrooms had a sliding wooden door that didn’t even work. If more than one person was in the room you couldn’t use the bathroom. The side door to the hotel was just open so anybody could walk in. Carpets needed replacing bad. Rooms smelt musty. The fridge froze my food which wrecked it. Breakfast was good and staff was wonderful. Location was good.
Stayed 3 nights in Sep 2024

6/10 Okay

Jie

Traveled with partner
Liked: Staff & service, amenities
Front desk receptionist Cindy was great but the rooms were old and dingy. They forgot to put shower towels in our room. The toilet paper holder was completely broken. Lots of loose hinges too
Stayed 1 night in Sep 2024

6/10 Okay

Francesca

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
I didn’t state anywhere online about 21+ police and I’m 20 and was trying to stay at this hotel to be closer to my moms wedding the following day but when I got there mind you I payed 100+ for this room and when I arrived she told me I couldn’t stay there and I couldn’t get a refund bc I didn’t pay the up charge per person I had w me to get a refund when I booked the room days before in advance…
Stayed 1 night in Aug 2024

4/10 Poor

Tony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First room t.v did not work, I booked a double got placed into a single. Staff tried to fix was unsuccessful. Night clerk said they would change me into a double with a work t.v the next day I was rudely told they don’t have any doubles. They young lad seemed stressed out and over worked. Well the maintenance man was sent fix t. V issue he was unsuccessful. The next day my room was switch. This room the toilet did not plus a saw a brown spider in the restroom. They had made a web by the bathroom light. Then I was switched to a two bedroom suite I must say it was much better. Can truly say the manager tried her best to make the stay right. She was kind, friendly and understanding. The staff on the other hand was very unknowledgable, could even come off as rude. The morning lady Michelle could definitely use som training with her interpersonal skills. All in all I must say a very mediocre place with a manger that has potential to be great. I think her boss should come spend time teaching and coaching her on how to motivate and train and good staff. I almost did not write the review bc of her effort but on the other hand I think she could run a great property with a few minor adjustments. Michelle needs to be retrained Cindy was grest
Stayed 5 nights in Aug 2024

6/10 Okay

Lakeisha

Traveled with partner
Liked: Cleanliness
The television was broken so we couldn't watch TV. No one ever came to fix it or put in a new one. The refrigerator didn't work so the food we had went bad
Stayed 2 nights in Aug 2024

2/10 Terrible

Annie

Traveled with family
Disliked: Amenities
The person checking us in was friendly however we quickly realized the property was run down and there was a terrible smell in the elevator and our hallway. The room was very dated and you could tell the furniture had been through some abuse. Then we realized there was a broken outlet with exposed metal, very unSafe. Our refrigerator did not work which was awful because we had brought food that required refrigeration. When we told the the staff no one offered any solution. We were told there was no maintenance available. There was no offer to let us move rooms or provide any discount to our room. Was extremely disappointed!! I will not stay here in the future! I would recommend you pay a little more for a much better experience!! Also the breakfast was subpar so don’t plan to eat there!
Stayed 1 night in Aug 2024

4/10 Poor

Penny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service, no one spoke English so we could ask anyone anything. The bathroom didn’t work and the toilet didn’t flush properly. And the sign “deluxe” breakfast was poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff works delightfully with guests
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want my money back! This place made us ill!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Juan Carlos

Yo many things
Stayed 1 night in Aug 2024

2/10 Terrible

Katina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very poor service
Our stay was for 5 nights. Not once was our room cleaned or towels brought to us. Asked the front desk day 2 and nothing. My daughter had to find the cleaning lady to obtain them. Day 3 was told “service is scheduled for today”. Out all day and upon return, nothing was done. Daughter again had to find cleaning lady for toilet paper. Trash was piled up in our room for days. Day 4 went to the pool to swim and get a towel or 2 and there was the smell of marijuana and open liquor bottles by the pool. Thankfully my kids did not get to them. Sad because place was at a quiet, beautiful location. Nice room. Very poor service!
Stayed 5 nights in Aug 2024